Tag: Customer service

Twitter Introduces Customer Service ‘Bots’ For Direct Messages

Twitter's CRM feature portfolio continues to grow with the addition of two new 'bots' for Direct Messages
Twitter customer service

Customer service on Twitter will be better thanks to these 2 new tools

  One of the great things about social media is how it has made it easy for general public to post queries to brands about...
customer service

How Businesses Use Tech to Improve Customer Relations

No business can be a success without good customer relations. Several features make a great business. One is to have a good understanding of...

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