Privacy Policy
Palahala Media Group Privacy Policy.
Last updated: 27th March 2024
This Privacy Policy describes how Palahala Media Group (the “Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the “Last updated” date, and take any other steps required by applicable law.
What This Policy Covers
This Privacy Policy applies to all websites affiliated with Palahala Media Group, including but not limited to www.palahalamedia.com, www.techweez.com, www.palahala.africa, or any other website linked to this Privacy Policy (collectively referred to as the “Site”). Additionally, this Privacy Policy extends to information collected through our content on third-party platforms, marketing and engagement programs, partner programs, branded social media pages, newsletters, contests, sweepstakes, or promotions.
This Privacy Policy does not cover information collected about employees, contractors, or job applicants. Furthermore, it does not extend to data collected by third parties such as third-party websites linked to or promoted by us, third-party platforms or content providers, advertisers on our Site, ad networks, affiliate marketers, social media platforms or accounts, third-party service providers, widget providers, or other third-party services or applications. Additionally, this Privacy Policy does not pertain to non-personally identifiable information, including aggregated or anonymous data.
Our Site is not intended for children under the age of 13, and we do not knowingly collect information from individuals under this age. If you are under 13 years old, please do not use our Site or provide us with any personal information. If we discover that a child under 13 has provided personal information without parental or guardian consent, the parent or guardian may contact us at [email protected], and we will promptly remove the information and unsubscribe the child from any relevant services.
The Types of Information We Collect, How We Collect It & Our Business Purpose
We collect various types of information as described below. Here’s a summary of how we collect and utilize this information, with detailed explanations provided under respective headings:
Identifiers:
Definition:** Internet protocol (IP) addresses, clickstream data, click ID, mobile ad identifiers, customer number, unique pseudonym, or user alias.
Collection Method:** Automatically collected when you interact with our Site, engage with content, click on advertising, or open our emails using cookies, pixels, flash cookies, or other tracking technology.
Purpose:** To identify and analyze user interactions, improve user experience, evaluate content and marketing performance, tailor content and advertising, and for operational or security purposes.
Technical Information:
Definition:** Connection type, settings, operating system, browser type, IP address, URLs, device identifiers, crash data, Internet service provider (ISP), etc.
Collection Method:** Automatically collected through the use of Automatic Tracking Technologies when you engage with our Site, content, advertising, or emails.
Purpose:** Similar to Identifiers, to enhance user experience, assess content and marketing effectiveness, personalize content and advertising, analyze trends, and for operational or security purposes.
Demographics:
Definition:** Aggregated information like age group, gender, behavior, interests, browsing or purchasing history, etc.
Collection Method:** Collected automatically or received from third parties like ad networks.
Purpose:** To identify user segments, analyze user behavior, improve user experience, evaluate content and marketing performance, tailor content and advertising, and for operational purposes.
Information You Provide Us:
Definition:** Personal information such as name, email address, phone number, address, contest entries, etc.
Collection Method:** Directly provided by users when signing up for newsletters, entering contests, responding to surveys, etc.
Purpose:** To communicate with users, administer contests or promotions, provide relevant content or advertising, and fulfill user requests.
Interactions with Third Party Ads:
Definition:** Data collected when interacting with third-party ads on our Site.
Collection Method:** Through Automatic Tracking Technologies.
Purpose:** To analyze user behavior, improve user experience, provide relevant content or advertising, and enhance Site functionality.
Social Media Interactions:
Definition:** Data collected from interactions with social media icons, ads, or pages.
Collection Method:** Directly from users or through Automatic Tracking Technologies.
Purpose:** To facilitate social media engagement, track user interactions, analyze trends, and improve Site performance.
Interactions with Third Party Content Platforms:
Definition:** Data collected when interacting with our content through third-party platforms.
Collection Method:** Through Automatic Tracking Technologies.
Purpose:** To evaluate content or advertising, tailor content or advertising, analyze trends, improve Site performance, and for internal operational or security purposes.
Customer Information:
Definition:** Information provided by customers, including account details, communication, support information, etc.
Collection Method:** Directly from customers or third-party service providers.
Purpose:** To provide services, support, internal business operations, sales and marketing, and legal compliance.
Widgets (Ad Blockers, Push Notifications):
Definition:** Data collected through third-party widgets integrated with our Site.
Collection Method:** Interaction with widgets on our Site.
Purpose:** To facilitate widget features, remember user preferences, and enhance user experience.
Advertising & Affiliate Links:
We display content, offers, or advertisements based on user interests using identifiers and demographic data. Advertisements are targeted using information collected from users directly or from third parties, such as Advertising Partners. We and our partners utilize Automatic Tracking Technologies to collect and analyze user data for targeted advertising, content personalization, and performance evaluation. We encourage users to review the privacy policies of our Advertising Partners for further information.
Automatically Collected Information:
Upon visiting our Site, cookies or local storage are sent to your device to uniquely identify your browser. We use various types of cookies for analytics, performance monitoring, social media integration, and targeted advertising. We also employ pixel tags, log files, and device fingerprinting for similar purposes. Users have the option to adjust their browser settings regarding cookies, though this may affect Site functionality.
How We Use Personal Information We Collect
We Use the information that we collect to:
provide the Site, content, or services to you.
process transactions or communicate with you.
provide you with information about products, services, offers, deals, or other information that is relevant to you.
communicate with you about contests, promotions and sweepstakes, upcoming events, or other news about products and services that we or third parties may offer.
provide you with information, products, or services that we believe will interest you, including opportunities from our third party partners.
administer and provide contests, sweepstakes, and promotions, and to select and notify winners.
monitor and analyze trends, usage, engagement, and other activities in connection with our Site or content.
provide certain features or functionality to you, like enabling you to share content, enabling downloads, push notifications, or ad block features.
Identify you, relate you to a segment, personalize the Site, content, or our services.
provide, support, secure, monitor, and improve our Site and content.
analyze our Site and content, support or trouble shoot issues related to our Site or content, or for other internal business purposes.
contact you with administrative communications, including changes to terms or policies.
send you technical notices, updates, security alerts, support or administrative messages and to respond to your comments, questions, or other messages or requests.
detect, investigate, and prevent fraudulent transactions or other illegal or harmful activities.
protect our or our third-party partner’s rights and property.
protect the security or integrity of the Site or our services.
comply with regulatory and legal obligations.
For other purposes that may be disclosed to you at the time of collection.
How We Share Personal Data
We may share your personal data in the following ways:
With Your Consent or to Fulfill the Purpose for Which You Provided It:
We may share your information with companies, organizations, or other third parties with your explicit consent, or to fulfill the specific purpose for which you provided the information.
With Advertising Partners or Content Platforms:
We may share information with our Advertising Partners, analytics providers, content platforms, or technology integration partners. This may include Technical Information, Identifiers, other identifiable information, or demographics and/or aggregate information. These partners may receive this data from their own Automatic Tracking Technologies or from ours.
For Our Business Purposes:
We provide information to vendors and service providers to assist us in delivering the Site and services, and for our operational needs. Service providers may include hosting or infrastructure providers, website hosts, customer relationship management providers, email application providers, collaboration tools, lead generation tools, or other similar service providers.
To Market the Site or Our Partner’s Products or Services:
We may share information that you provide us with service providers who assist us in marketing our Site or services, or in promoting products, services, programs, or other offers from our third-party partners.
For Corporate Transactions:
In the event of any sale, merger, acquisition, restructuring, divestiture, or change in control involving all or part of our business or assets, including bankruptcy or similar proceedings, we may share information with actual or prospective acquirers, their representatives, and other relevant parties.
For Legal Reasons:
We may share your information if we believe it is necessary to comply with a court order, law, legal obligation, or legal process, including responding to government or regulatory requests. Additionally, we may disclose information if we believe it is necessary to enforce our rights or to protect the rights or safety of ourselves, our customers, other users, partners, or service providers.
With Third Party Download Providers, Widgets, or Social Media Providers:
When you interact with widgets or social media features on our Site, such as the Twitter “tweet” button or Facebook “like” button, or download software from our Site, the third-party provider may receive Technical Information, Identifiers, or Information You Provide Us. They may collect this information through their own Automatic Tracking Technologies or from ours.
With Third Parties Authorized to Collect Information from Our Site:
We allow certain third parties to place their own cookies or tracking technologies on our Site. These third parties are authorized to collect information from our Site.
Data Retention
We retain personal information for as long as required to engage in the uses described in this Privacy Policy, unless a longer retention period is required by applicable law. The criteria used to determine our retention periods include the following:
With your Consent or To Fulfill the Purpose for Which You Provided It: We will retain information that you provide with consent for so long as we deem necessary to fulfill the purpose for which you provided it.
Third Party Ad Networks, Advertising Partners, or Content Platform: We will retain information for so long as we deem necessary to the purpose for which it was collected.
For Our Business Purposes: We will retain this information for so long as is necessary to fulfill the business purpose for which we collected the information.
To Market the Site or Our Partner’s Products or Services: We will retain information for so long as we deem necessary to the purpose for which it was collected.
For Legal Reasons: we will retain information that we deem necessary to retain for legal purposes for so long as we are legally required to retain such information or for so long as it is advisable in light of our legal position (such as regarding the enforcement of our agreements, the resolution of disputes and the applicable statute of limitations, litigation or regulatory investigation).
With Third Party Download Providers, Widgets or Social Media Providers: We will retain information for so long as we deem necessary to the purpose for which it was collected.
Your Choices – Opting Out or Correcting Your Information
You may choose to opt out of providing some information to us in some cases:
Advertising: Third-party services providers and/or advertisers may be members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You can visit here, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You can opt out of the use of your behavioural data used by DAA members to serve you interest-based advertising on third-party sites here
Google Analytics: You may manage the information that Google Analytics receives by downloading and installing the browser plugin available here.
Mobile Opt-Outs: If you access the Site through an application (i.e., mobile phone or tablet) you can download the AppChoices application from your device’s application store (i.e., Google Play, Apple App Store, and Amazon Store). For more information, visit here.
Flash Cookies: Concerning information that is collected through automated or tracking technologies, you may set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, some parts of the Site may then be inaccessible or not function properly.
Our Email Communications: If you would like to opt out of receiving our email newsletter, you can opt out by sending an opt-out email to [email protected] or by clicking the “unsubscribe” link at the bottom of the email or by sending us a return email asking to be omitted from future email distributions. This opt-out only applies to the email newsletter or marketing communications, and not administrative or business communications.
Information You Provide Us: You may send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Tracking Technologies: You can adjust your cookie preferences, including opting out of all cookies except those that are Strictly Necessary by clicking “Manage Preferences” at the bottom of the page.
THIRD-PARTY SITES & ADVERTISEMENTS
The Site includes content or advertisements with links to third-party websites and third-party widgets. These sites, services, or widgets use their own Automatic Tracking Technologies to collect data or information from you. We do not control the practices of these third parties, or their websites or content. We are not responsible for the privacy practices of these third parties. Please visit the privacy policies of these third parties to learn more about how they collect and use your information.
DATA SECURITY
We take reasonable steps to protect your data from loss, misuse, or unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in the processing and the nature of the information. However, no website, application, Internet, or email transmission is ever fully secure or error-free, and we do not guarantee the security of any information.
INTERNATIONAL DATA TRANSFERS
We operate in the United States. We store information in the United States. However, we and our third-party partners may receive and store information globally. The information that we collect from the Site may be accessed by our employees or contractors located in other countries. Our partners or service providers may be located in other countries or may access information from other countries. By using our Site, or otherwise providing information to us, you acknowledge that your information is stored in Kenya and the United States and may be accessed from other countries around the world to support the Site.
The countries we transfer information to may have data protection rules that are different and less protective than those of your country. Our service providers or data processors may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.
DISPUTE RESOLUTION
You may direct questions or complaints arising from this Privacy Policy to us by contacting us through the channels indicated in the Contacting Palahala Media section below.
Any other disputes arising out of or related to this Privacy Policy will be handled by the dispute resolution process indicated in our Terms of Use.
NOTICE OF CHANGES
The Site and our business may change from time to time. As a result, we may make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time. If we make changes to this Privacy Policy, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. If we make material changes, we will notify you, either through a pop-up on the Site, in an email notification, or through other reasonable means. Your continued use of the Site after the date of any such notice constitutes your acceptance of the modifications.
CONTACTING PALAHALA MEDIA GROUP
If you have any questions or comments about this notice, how we collect and use your information, your choices or rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:
Phone: +254 781 66 77 88
Email: [email protected]
Postal Address: 12210 – 00100 Nairobi, Kenya
