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Privacy Policy

Privacy Policy

Palahala Media Group Privacy Policy.

Last updated: 7th May 2024

This Privacy Policy describes how Palahala Media Group (the “Company”, “we”, “us”, or “our”) collects, uses, and shares your data. This happens when you visit our website, use our services, or contact us (together, the “Services”). This Privacy Policy uses “you” and ““your” to mean you as the user of the Services. You could be a customer, website visitor, or another person. We have collected your information under this Privacy Policy.

Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and sharing of your information. The Privacy Policy describes how this will happen. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy. We will do so from time to time. We will do this to show changes to our practices. We will also do it for other operational, legal, or regulatory reasons. We will post the new Privacy Policy on our website. We will update the “Last updated” date. We will take any other steps that the law requires.

What This Policy Covers

This Privacy Policy applies to all websites affiliated with Palahala Media Group. These include, but are not limited to, www.palahalamedia.com and www.techweez.com. Also, www.palahala.africa. It also includes any other website linked to this Privacy Policy. All these sites are collectively called the “Site.” This Privacy Policy also applies to information collected through our content. It also extends to information collected through our content on third-party platforms. It applies to our marketing and engagement programs. It also applies to our partner programs and branded social media pages. It applies to our newsletters, contests, sweepstakes, and promotions.

This Privacy Policy does not cover information collected about employees. It also does not cover information about contractors or job applicants. Also, it does not cover data collected by third parties. This includes third-party websites linked to or promoted by us. It also includes third-party platforms or content providers. It also includes advertisers on our Site. It includes ad networks, affiliate marketers, and social media platforms or accounts. It also includes third-party service providers. These are widget providers or other third-party services or applications. Additionally, this Privacy Policy does not cover non-personally identifiable information. This includes aggregated or anonymous data.

Our Site is not for children under 13. We do not knowingly collect information from them. If you are under 13 years old, please do not use our Site or provide us with any personal information. If we find a child under 13 has given personal information without parental consent, the parent can email us. They should email us at [email protected]. We will quickly remove the info. We will also unsubscribe the child from any relevant services.

The Types of Information We Collect, How We Collect It & Our Business Purpose

We collect various types of information as described below. Here’s how we collect and use this information. Detailed explanations are under related sub-headings:

Identifiers:

These are examples of personal data. They include IP addresses and clickstream data. They also include click ID and mobile ad identifiers. They have a customer number, unique pseudonym, and user alias.

We collect this data automatically when you use our Site. It is collected when you interact with content, click on ads, or open our emails. We do this using cookies, pixels, flash cookies, or other tracking tech.

The purpose is to:

  • Identify and analyze user interactions.
  • Improve user experience.
  • Evaluate content and marketing performance.
  • Tailor content and ads.
  • Use for operations or security.

Technical Information:

It collects connection type, settings, operating system, and browser type. It also collects IP addresses and URLs. It collects device identifiers, crash data, and Internet service provider (ISP).

We collect it automatically. This happens when you engage with our Site, content, ads, or emails.

Like Identifiers, they improve user experience. They assess content and marketing, personalize content and ads, and analyze trends. They also serve for operations and security.

Demographics:

This is about age, gender, behavior, and interests. It’s also about browsing and purchasing history.

Collection Method: Collected automatically or received from third parties like ad networks.

The goal is to: find user segments. Then, study user behavior. Next, improve user experience. Finally, evaluate content and marketing. It is also for: tailoring content and advertising, and for operational purposes.

 Information You Provide Us:

Personal information includes name, email, phone, and address. It also includes contest entries, etc.

Collection Method: Users provide it directly. They do this when signing up for newsletters, entering contests, or doing surveys.

We use it to talk to users. We also use it to run contests or promotions. And, to show relevant content or ads and to fulfill user requests.

 Interactions with Third-Party Ads:

Definition: Data collected when interacting with third-party ads on our Site.

Collection Method: Through Automatic Tracking Technologies.

The purpose is to analyze user behavior. This is done to improve user experience. It is also done to show relevant content or ads. And, to improve Site features.

 Social Media Interactions:

Definition: Data collected from interactions with social media icons, ads, or pages.

Collection Method: Directly from users or through Automatic Tracking Technologies.

The purpose is to help with social media. It tracks user actions, analyzes trends, and improves the Site.

 Interactions with Third-Party Content Platforms:

Definition: Data collected when interacting with our content through third-party platforms.

Collection Method: Through Automatic Tracking Technologies.

The purpose is to evaluate content or advertising. It is to tailor content or advertising, analyze trends, and improve Site performance. It is also for internal operational or security purposes.

 Customer Information:

Definition: Information provided by customers, including account details, communication, support information, etc.

Collection Method: Directly from customers or third-party service providers.

Its purpose is to provide services and support for internal business. It also does sales marketing and legal compliance.

 Widgets (Ad Blockers, Push Notifications):

Definition: Data collected through third-party widgets integrated with our Site.

Collection Method: Interaction with widgets on our Site.

Purpose: To facilitate widget features, remember user preferences, and enhance user experience.

 

Advertising & Affiliate Links:

We show content, offers, or ads based on user interests. We use identifiers and demographic data. Ads target users using info collected from them or third parties, such as Ad Partners. We and our partners use Tracking Technologies to collect and analyze user data. We use the data for targeted ads, content personalization, and performance evaluation. We encourage users to read our Advertising Partners’ privacy policies. They have more details.

 

Automatically Collected Information:

When you visit our Site, we send cookies or local storage to your device. They are to uniquely identify your browser. We use many types of cookies. They are for analytics, performance monitoring, social media integration, and targeted advertising. We also employ pixel tags, log files, and device fingerprinting for similar purposes. Users can adjust their browser settings for cookies. But, this may affect Site functionality.

How We Use Personal Information We Collect

We Use the information that we collect to:

  • provide the Site, content, or services to you.
  • process transactions or communicate with you.
  • It will give you info about products, services, offers, deals, or other things that matter to you.
  • We will contact you about contests, promotions, and sweepstakes. Also, we will tell you about events or other news. It will be about products and services that we or others may offer.
  • We will give you things we think you will like. These include offers from our partners.
  • administer and provide contests, sweepstakes, and promotions, and select and notify winners.
  • We monitor trends, usage, and engagement on our Site or content. We also analyze other activities.
  • We provide certain features to you. They enable you to share content, download, get push notifications, or block ads.
  • Identify you, relate you to a segment, personalize the Site, content, or our services.
  • provide, support, secure, monitor, and improve our Site and content.
  • analyze our Site and content. They help with issues related to our Site or content. They also help with other internal business purposes.
  • contact you with administrative communications, including changes to terms or policies.
  • We will send you technical notices, updates, and security alerts. We will also send support or administrative messages. And we will use it to reply to your comments, questions, or other messages or requests.
  • detect, investigate, and prevent fraudulent transactions or other illegal or harmful activities.
  • protect our or our third-party partner’s rights and property.
  • protect the security or integrity of the Site or our services.
  • comply with regulatory and legal obligations.
  • For other purposes that may be disclosed to you at the time of collection.

How We Share Personal Data

We may share your data in the following ways:

With Your Consent or to Fulfil the Purpose for Which You Provided It:

We may share your information with companies, organizations, or other third parties. We will do this with your explicit consent. Or, we may share it to fulfil the specific purpose for which you provided the information.

With Advertising Partners or Content Platforms:

We may share the information with our Advertising Partners. We may also share it with analytics providers, content platforms, and tech partners. This may include Technical Information and Identifiers. It could also include other identifiable information or demographics and/or aggregate information. These partners may get this data from their own Tracking Technologies or ours.

For Our Business Purposes:

We give information to vendors and service providers. They help us deliver the Site and services and meet our needs. Service providers may include hosts or infrastructure providers. They could be website hosts. Or, they could provide customer relationship management, email, or collaboration tools. They could also be lead-generation tools or similar providers.

To Market the Site or Our Partner’s Products or Services:

We may share the information you give us with service providers. They help us market our Site and services. They also help us advertise products, services, and programs from our third-party partners.

For Corporate Transactions:

If we sell or merge with another company, or if another company buys part of our business, or if we restructure or divest, or go bankrupt, we may share information. We will share it with buyers, their representatives, and others.

For Legal Reasons:

We may share your information if we need to follow a court order, law, or legal process. This includes responding to government or regulatory requests. We may also disclose information if we need to enforce our rights. Or, to protect our rights or safety of us. This includes our customers, other users, partners, or service providers.

With Third-Party Download Providers, Widgets, or Social Media Providers:

When you use widgets or social media features on our Site, like the Twitter “tweet” button or Facebook “like” button, or download software from our Site, the provider may get Technical Information, Identifiers, or Information You Give Us. They may collect this information. They do so through their own Automatic Tracking Technologies or from ours.

With Third Parties Authorized to Collect Information from Our Site:

We allow certain third parties to place their cookies or tracking tech on our Site. These third parties have the authorization to collect information from our Site.

Data Retention

We keep personal information for as long as needed for the uses in this Privacy Policy. But we keep it longer if the law requires. The criteria used to determine our retention periods include the following:

  • We will keep the information you provide with your consent or to fulfil the purpose you provided it. We will keep it for as long as needed for that purpose.
  • Third Party Ad Networks, Advertising Partners, or Content Platforms: We will keep the data for as long as we need for the purpose for which we got it.
  • For our business needs, we will keep this information for as long as we need it for the purpose for which we collected it.
  • To Market the Site or Our Partner’s Products or Services: We will keep the data for as long as we need for the purpose for which we collected it.
  • For Legal Reasons: we will keep information that we need for as long as we are legally required. We will also keep it as long as it helps our legal position. This includes our agreements, solving disputes, and time limits for lawsuits or investigations.
  • With Third-Party Download Providers, Widgets, or Social Media Providers: We will keep the data for as long as we need for the purpose for which we collected it.

Your Choices – Opting Out or Correcting Your Information

You may choose to opt out of providing some information to us in some cases:

  • Advertising: Third-party providers and advertisers may be in the Network Advertising Initiative (“NAI”). They may also be in the Digital Advertising Alliance (“DAA”). They are in the Self-Regulatory Program for Online Behavioral Advertising. You can visit here. It provides info about targeted ads and the “opt-out” procedures of NAI members. You can opt out of the use of your behavioural data by DAA members. They use it to show you interest-based ads on third-party sites. You can opt-out here.
  • Google Analytics: You may control the data it gets by installing the browser plugin. You can get it here. ‍
  • If you use an app to access the Site, like on a phone or tablet, get the AppChoices app from your device’s app store. The app stores include Google Play, the Apple App Store, and the Amazon Store. For more information, visit here. ‍
  • Flash Cookies: This applies to data collected by automated or tracking technologies. You may set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. To learn how to manage your Flash cookie settings, visit the Flash player settings page. It’s on Adobe’s website. If you disable or refuse cookies, some parts of the Site may then be inaccessible. They may not work right.
  • Our Email Communications: You can stop getting our email newsletter. Send an email to [email protected]. Or, you can click the “unsubscribe” link at the bottom of the email. You can also email us to opt out of receiving future emails. You can opt out of the email newsletter and marketing emails. But, you can’t opt out of admin or business emails. ‍
  • Information you provide us: You may email us at [email protected]. You can ask to access, correct, or delete any personal information you gave to us. We may not change a request if the change would break a law or cause the information to be wrong.
  • Tracking Technologies: You can change your cookie preferences. You can opt out of all cookies except Strictly Necessary ones. To do so, click “Manage Preferences” at the bottom of the page.

THIRD-PARTY SITES & ADVERTISEMENTS

The Site has content and ads with links to third-party websites. It also has third-party widgets. These sites, services, or widgets use their own Automatic Tracking Technologies. They use them to collect data or information from you. We do not control the practices of these third parties, or their websites or content. We are not responsible for the privacy practices of these third parties. Please visit the privacy policies of these third parties. You can learn more about how they collect and use your information.

 

DATA SECURITY

We take reasonable steps to protect your data. We guard it from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We consider the risks and the nature of the information. But, no website, app, Internet, or email is ever secure or error-free. We do not guarantee the security of any information.

 

INTERNATIONAL DATA TRANSFERS

We operate in Kenya. We store information in Kenya and the United States. But, we and our third-party partners may receive and store information globally. We may access the information from the Site. Our employees or contractors in other countries may do so. Our partners and service providers may be in other countries. They may access information from other countries. By using our Site or giving us information, you acknowledge that we store your information in Kenya and the US. Users from other countries may access the Site for support.

The countries we transfer information to may have weaker data protection rules. These rules are different from those of your country. Our service providers or data processors may move your information to, or store or access it in, places with less data protection than your home jurisdiction.

DISPUTE RESOLUTION

You may ask questions or complain about this Privacy Policy to us. Contact us through the channels in the “Contacting Palahala Media” section below.

We will handle other disputes about this Privacy Policy using the process in our Terms of Use.

NOTICE OF CHANGES

The Site and our business may change from time to time. As a result, we may make changes to this Privacy Policy. We reserve the right to update or change this Privacy Policy at any time and from time to time. If we change this Privacy Policy, we will post the changes on this page. We will also note the date these terms were last changed at the top of this page. If we make big changes, we’ll tell you. We’ll do it through a pop-up on the Site, in an email, or through other fair ways. If you keep using the Site after the date of the notice, you accept the changes.

CONTACTING PALAHALA MEDIA GROUP

If you have questions about this notice, about how we collect and use your information, or about your choices and rights, please contact us. If you wish to exercise your rights, please do not hesitate to contact us at:

Phone: +254 781 66 77 88

Email: [email protected]

Postal Address: 12210 – 00100 Nairobi, Kenya

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