• Latest
  • All
  • How To
CCK

MOBILE NUMBER PORTABILITY (MNP) NOW A REALITY

April 5, 2011
Microsoft AI for Good Lab tool GIRAFFE

How Microsoft’s AI for Good Lab Is Helping Save Giraffes from Extinction

June 20, 2025
itel City 100

Gen Z Get a New Budget AI Smartphone With the itel City 100

June 20, 2025
digital-tv-standards-kenya

Kenya Sets New Rules for Digital TVs Starting Next Month

June 19, 2025
Kenya's Government Censors X for Global Image

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 19, 2025
DHgate Tablet Cases deals
drones-healthcare-delivery

Rural Kenya Is Turning to Drones to Speed Up Healthcare Delivery

June 18, 2025
TikTok

TikTok Could Go Dark (Again) in the U.S. This Week

June 17, 2025
whatsapp meta ads

Meta Officially Brings Ads to WhatsApp

June 17, 2025
Infinix Smart 10 HD

Infinix Launches the Smart 10 Series Lineup

June 16, 2025
Infinix Hot 60 Pro+

Infinix Wants to Fit a 5,160 mAh Battery in the Slim Hot 60 Pro+ Frame

June 16, 2025
Aigov

U.S. Plans to Launch AI Hub for Government Agencies

June 16, 2025
multichoice-dstv-showmax

Multichoice Subscriber Numbers Drop by 15% As Kenyans Cut Back on Spending

June 16, 2025
Huawei-Watch

Huawei Surpasses Apple to Lead Global Wearables Market

June 12, 2025
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
No Result
View All Result

MOBILE NUMBER PORTABILITY (MNP) NOW A REALITY

Martin Gicheru by Martin Gicheru
April 5, 2011
in News
Reading Time: 3 mins read
248
7
CCK

Mobile phone subscribers in Kenya will from today retain their mobile subscriber numbers whenever they opt to change service providers following the roll out of Mobile Number Portability services by the four mobile operators in line with regulatory requirements.

Kenya joins 62 other countries around the world where number portability has been implemented, including Egypt, and South Africa.

Press release!

“The implementation of number portability is expected to deepen the level of competition in the mobile telecommunications market and enhance consumer choice”, says Communications Commission of Kenya Director-General Mr. Charles Njoroge. .

One of major factors that have been discouraging consumers and business firms from changing mobile service providers is the inconveniences of losing contacts with friends, family and business associates. For businesses, change of telephone numbers could have cost implications in regard to advertising.

CCK
These inconveniences have inhibited consumers from taking advantage of the growing competition in the telecommunications market.

Mr. Njoroge says introduction of number portability will result in improvement in the quality of service as mobile operators fight it out to retain and attract subscribers in their network.

“In the new dispensation, service providers who do not pay attention to quality and good customer service may find it hard to survive,” the Director-General added.

The introduction of Mobile Number Portability follows extensive public consultations carried out between 2004 and 2008 which showed that the market was ready for the service.   Given the insights collected during the public consultation exercise, Mobile Number Portability is expected to gain significant acceptability in the market, given the one-time fee per port and relatively short port duration are considered competitive, and unlikely to hinder the uptake of the service.

Mobile number portability was initially meant to kick off last December but was deferred to allow mobile service providers more time to acquire and test their equipment. All mobile service providers signed an agreement with Porting Access Kenya committing to roll out the service as from today.

“The operators have carried out the necessary tests and we expect the services to kick off without major hitches.  There might be some few teething problems at the beginning but this should be sorted out within the shortest time possible,” says CCK Director-General.

How to port

All subscribers wishing to port their numbers will be expected to fill in the Mobile Number Portability Form atthe retail shop of the mobile operator they intend to switch to and present original identification documents (e.g. I.D. card, Passport or Armed forces I.D. card) for verification. For company lines, an official letter from the organization, duly signed by the relevant authority, will be required.

Subscribers will also pay a porting fee of Kshs. 200 and will be issued with a new SIM card and will continue to use the services of their current operator until the automated porting process is complete.

Before the automatic switching process starts, subscribers are expected to save their SIM contacts on their phone or any other form, clear any balance airtime and money in mobile transfer account as well as pay up any borrowed airtime or outstanding bill.

To start the automated porting process subscribers will need to send the word PORT orHAMA to 1501 using their existing SIM card.  The subscriber will then receive an SMS from PORTING bearing either of the following information: Thank you for your SMS. Your porting request is being processed (Asante kwa SMS yako. Ombi lako la kuhama linashughulikiwa); OR your porting request has failed. Please contact your new Operator(Ombi lako la kuhama halijafaulu. Tafadhali wasiliana na Opereta wako mpya).

When the automated switching process is complete, one will receive, within a few minutes (but not longer than 48 hours), an SMS from PORTING bearing either of the following information:  This Account will be closed soon. Please use your SIM card from your new Operator. (Akaunti hii itafungwa karibuni tafadhali tumia SIM CARD yako mpya kutoka kwa Opereta wako mpya) OR Porting Error.  Please contact your new Operator (Kuna shida na ombi lako la kuhama. Tafadhali wasiliana na Opereta wako mpya)..

The subscriber will then replace their current SIM card with the new SIM Card from the new operator and begin enjoying the services of the new mobile service provider.

 

SendShare146Tweet92
Martin Gicheru

Martin Gicheru

Martin is the Managing Editor at Techweez, passionate about personal tech and telling stories of consumer experiences. Talk to me: [email protected]

Related Posts

Microsoft AI for Good Lab tool GIRAFFE

How Microsoft’s AI for Good Lab Is Helping Save Giraffes from Extinction

June 20, 2025
itel City 100

Gen Z Get a New Budget AI Smartphone With the itel City 100

June 20, 2025
digital-tv-standards-kenya

Kenya Sets New Rules for Digital TVs Starting Next Month

June 19, 2025
Kenya's Government Censors X for Global Image

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 19, 2025
drones-healthcare-delivery

Rural Kenya Is Turning to Drones to Speed Up Healthcare Delivery

June 18, 2025
TikTok

TikTok Could Go Dark (Again) in the U.S. This Week

June 17, 2025

Latest

Microsoft AI for Good Lab tool GIRAFFE

How Microsoft’s AI for Good Lab Is Helping Save Giraffes from Extinction

June 20, 2025
itel City 100

Gen Z Get a New Budget AI Smartphone With the itel City 100

June 20, 2025
digital-tv-standards-kenya

Kenya Sets New Rules for Digital TVs Starting Next Month

June 19, 2025
Kenya's Government Censors X for Global Image

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 19, 2025
drones-healthcare-delivery

Rural Kenya Is Turning to Drones to Speed Up Healthcare Delivery

June 18, 2025
TikTok

TikTok Could Go Dark (Again) in the U.S. This Week

June 17, 2025

Best devices

budget smartwatches 2025

Best Budget Smartwatches To Buy in Kenya 2025

February 13, 2025

Best Infinix Smartphones To Buy in Kenya 2024

February 13, 2025

Best Laptops for Battery Life in 2024

August 21, 2024

Best “Battery Warrior” Smartphones To Buy in 2024

August 22, 2024

How Microsoft’s AI for Good Lab Is Helping Save Giraffes from Extinction

June 20, 2025

Gen Z Get a New Budget AI Smartphone With the itel City 100

June 20, 2025

Techweez is a fast growing influential source of technology news, reviews and analysis by leading tech geeks in the industry.

Follow Us

Editorials

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

Actors and Film Crews Are Worried About Veo 3 Taking Their Jobs

Samsung QLED TVs Now Officially Certified for Real Quantum Dot Technology

Trump’s Tariffs Will Be the End of Affordable Tech

5 Ways to Prep Your Tech for Resale

The Weaponization of PDFs: How Cybercriminals Are Exploiting a Trusted Format

More News

Meta Officially Brings Ads to WhatsApp

Infinix Launches the Smart 10 Series Lineup

Infinix Wants to Fit a 5,160 mAh Battery in the Slim Hot 60 Pro+ Frame

U.S. Plans to Launch AI Hub for Government Agencies

Multichoice Subscriber Numbers Drop by 15% As Kenyans Cut Back on Spending

Huawei Surpasses Apple to Lead Global Wearables Market

  • Terms Of Use
  • Techweez Brand
  • Privacy & Policy
  • Contact Us

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!

Hey there! Just a heads-up: we're big fans of cookies - both the digital and edible kind! 🍪 We use our cookies and some from third parties to ensure your browsing experience on our site is smooth sailing and secure.

 

But wait, there's more! We also use cookies to gather stats and insights on how you navigate our site. It's like getting a behind-the-scenes peek at your digital adventures!

 

Don't worry, you're in control. You can adjust your cookie settings anytime to suit your preferences. Feeling curious? Dive into our Privacy Policy for all the juicy details. Happy browsing! 🚀

Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
No Result
View All Result
  • News
  • Reviews
  • Features
  • Editorial
  • Automotive
  • Entertainment

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.