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Samsung taking over Carphone warehouse stores in Europe to boost customer retail store experience

Emmanuel Chenze by Emmanuel Chenze
January 30, 2014
in News
Reading Time: 1 min read
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One of the Carphone Warehouse Group owned retail stores that Samsung was running its pilot in Spain

One of the Carphone Warehouse Group owned retail stores that Samsung was running its pilot in Spain

Samsung is reportedly collaborating with Carphone Warehouse to boost its customers’ retail store experience. Through a ‘preferred partner’ agreement with the Carphone Warehouse Group, Samsung will get to operate at least 60 Carphone Warehouse stores all across Europe after a pilot program involving just three such stores in Spain proved very successful.

The Samsung-branded and merchandise-laden stores will be in the following countries:  United Kingdom, Ireland, Germany, Spain, Portugal, Sweden and the Netherlands. The roll-out period is expected to be around 7 months and Samsung is surely hoping to be able to match Apple’s retail store customer experience and satisfaction levels in this new venture since Apple has in the last few years aggressively gone after the European market by opening Apple Stores in major capitals to showcase its iconic devices and lure as many people to the  brand.

One of the Carphone Warehouse Group owned retail stores that Samsung was running its pilot in Spain
One of the Carphone Warehouse Group owned retail stores that Samsung was running its pilot in Spain

 

Source: Carphone Warehouse

Photo: The Guardian

Tags: Samsung
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Emmanuel Chenze

Emmanuel Chenze

Emmanuel writes on mobile hardware, software and platforms.

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