Mobile Money interoperability in Kenya has officially gone live starting with Airtel Money and M-Pesa with other players such as Telkom with T-Kash said to join soon. For anyone who cares to look, you will realize that one side is excited by the whole affair while the other seems not to care that much.

Unfortunately, as seamless as mobile money interoperability will be, the process to actually send these funds is not as straightforward as we’d have wished. The service is accessible via USSD and it’s not embedded within the SIM ToolKit thus sending money from M-Pesa to Airtel Money will require you to remember some certain codes and it’s not as easy as just accessing the mobile money menu on your SIM Toolkit.

To send money from Airtel Money to M-Pesa:


  • Dial *222*1#
  • Select Language
  • Select option 1 – Send money
  • Select option 2 – Send money to Mpesa
  • Enter recipient’s number
  • Enter PIN when prompted

To send money from M-Pesa to Airtel Money:

  • Dial *234#
  • Select option 1 – Mpesa products
  • Select 98 – More Services
  • Select option 8 – Tuma Pesa popote
  • Enter recipients number
  • Enter PIN when prompted

Once you are done memorizing that process, here are the transaction charges that you will incur:

Airtel Money to M-Pesa Transaction Charges

Minimum Amount (Kes.)Maximum Amount (Kes.)Transaction Charges (Kes.)
11000
1015007
5011,0009
1,0011,50015
1,5012,50024
2,5013,50033
3,5015,00036
5,0017,50045
7,50110,00051
10,00115,00057
15,00120,00060
20,00170,00066

M-Pesa to Airtel Money Transaction Charges

Minimum Amount (Kes.)Maximum Amount (Kes.)Transaction Charges (Kes.)
10150011
5011,00015
1,0011,50026
1,5012,50041
2,5013,50056
3,5015,00061
5,0017,50077
7,50110,00087
10,00115,00097
15,00120,000102
20,00170,000105

Also, note that Airtel Money users can only withdraw from Airtel Money agents and not M-Pesa agents and this rule applies to M-Pesa users as well.


9 COMMENTS

  1. Does this interoperability work across Paybill too or this is just limited to individual mpesa/airtel accounts?

  2. Quick update, apparently the new minimum amount that you can send from Mpesa to Airtel is Ksh 101. Not sure about Airtel to Mpesa.

  3. Please how do i send money from mpesa into my airtel money account? I tried doing a transaction with 334 though i saw the message that the money was transferred, it did not reflect on my airtel mobile money account. I want to make payment not to withdraw from an agent.

  4. How can somebody in malawi transfer money to kenya ,,it has been a prombel since when he or she send i do not receive in kenya

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