More Than a Pastime: 5 Ways Smartphones Can Benefit Your Business

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A smartphone is a powerful computer that you carry around in your pocket wherever you go. Since both iOS and Android have plenty of apps to offer for various purposes, it’s hard not to find a use for it in a workplace environment. So if you’re wondering how you can incorporate it to streamline your work-related processes or interact with your customers and business partners in a meaningful way without completely overhauling the entire system, keep on reading!

  1. Taking customer support with you

Let’s suppose your vehicle is essential to the nature of your business. In case it breaks down in the middle of nowhere, with no help in sight, you’d find yourself in quite a tricky situation. With a smartphone in hand, they could either send you a PDF with directions on how to resolve the issue yourself or automatically read your GPS coordinates for the purpose of dispatching a unit for help.

  1. A multitude of apps with internet access

A smartphone’s portable nature allows you to run apps without remaining stationary like a desktop PC would. So if you’re working on a piece of machinery and need further directions while a PC is nowhere in sight, you can always just Google the next steps on the fly. If you’re running around the warehouse, why not use some xero inventory management, to update your stock from wherever in real-time. That way, you won’t have to be taking notes to process and manually enter on the computer later, thus saving yourself from having to do the work twice.

  1. Streamlined collaboration

With the rise of collaboration apps, nothing gets easier than updating your team while keeping the work process neat and organized. If you need to share a file with another member of your team, you can do it straight from the comfort of your smartphone. In case something comes up that requires your urgent attention, your coworkers can let you know through the app without having to call or text you manually.

  1. Website testing

Since Google rewards mobile-friendly websites, you have to make sure that yours isn’t lagging behind by running outdated code. Besides, since desktop versus mobile traffic is now in the 50-50 range, you wouldn’t want either one of the two groups to have a lackluster customer experience, would you? As luck would have it, there’s no need to rely on third-party web testing services if you can simply whip out your smartphone and test things out on your own to make sure everything is running smoothly.

  1. QR code reading

Last but not least, we have QR code scanning. Since your smartphone doubles as a QR scanning device, there is no need to carry a separate piece of equipment with you. This comes in handy for scanning price tags, pinpointing a location on the map, inputting promotional codes, reading a web address, etc. Whether you’re a business owner looking to get some work done or if you’re merely out and about doing some exploring, there is always a use for one of these.


Given how powerful even an average smartphone is these days, the world is your oyster. Now, it’s up to you to put it to a good use in your chosen line of work.