Telkom has been performing major changes in the past couple of years, especially on its managerial front.
Its transition to 4G connections saw it introduce more senior members on its team, and others that left the company.
However, has the shifts paid off?
Not really, because the telco is trying to make all ends meets, considering the merger with Airtel Kenya failed.
So, to what end?
It has been a tough business year thanks to the COVID-19 scare, and more.
To this end, Telkom has reported that two of its senior-most are leaving the company.
First is Kris Senanu from the enterprise side of business.
The next one is Steve Okeyo, the operator’s Managing Director for Consumer Service Delivery units.
Here is the statement, according to the carrier, and according to the changes;
After two years, Steve leaves the Telkom family, having provided the requisite leadership and ensuring that the processes and systems needed for the next phase of growth in the Consumer Unit are in place.
Kris leaves the Telkom family after close to 5 years, having infused the much-needed synergies and renewed vision into the Digital Unit, to enable it focus on more innovative approaches that will create further value to Telkom’s customers.
Rest of the story:
In August last year, Telkom opened a fresh chapter with the launch of a new and bold strategic direction, with the objective of sharpening its efficiencies, with respect to service provision and overall customer experience. We are also excited about the areas we have identified for further investment and growth this year, namely our fibre infrastructure, vast GSM Networks and digital financial services platform. The end game of our strategy is to be the technology partner of choice to our Consumer, SME, Corporate, and Public Sector clients. The journey towards this new direction is very much on course and is now gathering momentum.