• Latest
  • All
  • How To
Safaricom’s ‘Scan & Order’ Solution Should Only Complement Traditional Food Orders

Safaricom’s ‘Scan & Order’ Solution Should Only Complement Traditional Food Orders

May 21, 2021
ios 26 apple

iOS 26: New Features To Expect Ahead of June 9 Launch

June 5, 2025
CA ranked by ITU as best in Africa ICT regulations

Kenya’s ICT Regulation Surpasses US, Crowned Africa’s Best by UN

June 5, 2025
Kenya startup funding growth

New Report: Startup Growth at Risk Due to Foreign Funding Dependence

June 5, 2025
Apple Airpods

AirPods Could Soon Answer Calls and Snap Photos Hands Free

June 5, 2025
DHgate Tablet Cases deals
instagram-edits

Instagram Adds Teleprompter to Edits App in Bid to Rival CapCut

June 5, 2025
Sora

Microsoft Brings Sora AI Video Creator to Bing App

June 5, 2025
google-ai-edge-gallery

New Google App Lets You Use AI Offline on Android

June 5, 2025
adobe-photoshop-iphone

Adobe Launches Photoshop Beta App for Android

June 5, 2025
Material 3 Expressive

Gmail and Messages Get a Colorful Makeover

June 5, 2025
Rose Njeri, the creator of Civic Email

Rose Njeri Charged With Cybercrime for Letting Kenyans Email Their MPs

June 3, 2025
Infinix Hot 60 Pro+ Leaked Design

Infinix Hot 60 Pro+ Could Be the World’s Thinnest Curved Display Phone

June 3, 2025
Infinix Note 50 Pro Review

Infinix Note 50 Pro Review: A Budget Phone Shouldn’t Be This Good

Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
No Result
View All Result

Safaricom’s ‘Scan & Order’ Solution Should Only Complement Traditional Food Orders

Kenn Abuya by Kenn Abuya
May 21, 2021
in Opinion
Reading Time: 3 mins read
258
2

Safaricom and Huawei have a new solution for restaurants and cafes named ‘Scan & Order.’

According to our knowledge, this is the first customers will use the service in Kenya. It has, however, been in action in other leading countries, especially China.

Huawei and Safaricom have been business partners for as long as we can remember; besides powering a notable share of its infrastructure, including the recently launched but yet-to-be-rolled-out to the masses 5G network, Huawei has always been close to Safaricom, having integrated its technology in many of its systems.

Safaricom, obviously, runs M-PESA, which is an interesting point because of its reach, as well as its business features such as Pay Bill.

The collaboration will use big data to see customers access online menus and make an order from their seats.

Another understanding is that the solution will use QR codes – you know, the ones you point your camera to scan.

Of course, it is very likely that the development will be picked by many restaurants because it will cut labour costs as many companies attempt to make ends meet during the pandemic.

It is, however, our hope that those restaurants that will pick the technology will not limit food orders to the scans as traditional methods work just fine.

For context, the solution works as follows; a customer scans a QR code, after which he/she has access to a hotel’s digital menu, which could be a website or smartphone app (we think it is the latter). The customer then makes orders from the platform directly and uses M-PESA to pay. The codes will likely be stuck on tables.

Still, we are not sure if this is something customers will use frequently for a variety of reasons.

First, is that some Android phones out there cannot pick QR codes unless you download a dedicated app (that is friction).

It is also likely that customers would be compelled to follow café online accounts – and let’s not talk about blatant personal data abuses that we all know about (how many marketing messages do you receive on a bad day?).

And what about a case where a customer is not digitally savvy?

Our point is that we hope other ordering options will be available.

And that this will not be the case of M-PESA 1Tap again.

Now back to the story. Safaricom says that the solution will harness business operations, which basically means that hotels will have more insights about their operations and ‘cost-effectively respond to customer requirements.’ Others include streamlined supply chains and real-time feedback, name them.

Quotes

 I want to thank Huawei their R&D team and everybody behind Huawei for bringing this solution to life.

Managing Director of M-PESA Africa and Acting Chief Financial Services Officer, Sitoyo Lopokoiyit

Building on this cooperation, Huawei will continue to work with Safaricom to continuously invest in innovation and support Pete’s Cafe’s digital business development. We will create more innovative services and a richer digital life for all Kenyans. Further bringing the digital world to every person, home and organization in Kenya.

Meng Wei, CEO of Huawei Kenya 

Tags: HuaweiSafaricom
SendShare146Tweet92
Kenn Abuya

Kenn Abuya

Kenn Abuya is a friend of technology, with bias in enterprise and mobile tech. Share your thoughts, tips and hate mail at [email protected]

Related Posts

Kenya Safaricom share sale

Kenya Plans Mega Sale of Safaricom Shares to Raise Over a Billion Dollars

May 26, 2025
Safaricom, Airtel, Telkom lawsuit

Safaricom, Airtel, Telkom and CA Sued in Data Rollover Lawsuit

May 28, 2025
Safaricom launches revamped business loans

Safaricom Unveils Business Credit via M-PESA and Pochi Wallets

May 21, 2025
huwaei-matebook-x-fold

Huawei Debuts Foldable Laptop Running on HarmonyOS 5

May 21, 2025
Apple Event

Apple Becomes First Trillion Dollar Brand in New Global Ranking

May 20, 2025
Safaricom Quickmart partnership

Safaricom 4G and 5G Routers Now Available at Quickmart Stores

May 17, 2025

Latest

ios 26 apple

iOS 26: New Features To Expect Ahead of June 9 Launch

June 5, 2025
CA ranked by ITU as best in Africa ICT regulations

Kenya’s ICT Regulation Surpasses US, Crowned Africa’s Best by UN

June 5, 2025
Kenya startup funding growth

New Report: Startup Growth at Risk Due to Foreign Funding Dependence

June 5, 2025
Apple Airpods

AirPods Could Soon Answer Calls and Snap Photos Hands Free

June 5, 2025
instagram-edits

Instagram Adds Teleprompter to Edits App in Bid to Rival CapCut

June 5, 2025
Sora

Microsoft Brings Sora AI Video Creator to Bing App

June 5, 2025

Best devices

budget smartwatches 2025

Best Budget Smartwatches To Buy in Kenya 2025

February 13, 2025

Best Infinix Smartphones To Buy in Kenya 2024

February 13, 2025

Best Laptops for Battery Life in 2024

August 21, 2024

Best “Battery Warrior” Smartphones To Buy in 2024

August 22, 2024

iOS 26: New Features To Expect Ahead of June 9 Launch

June 5, 2025

Kenya’s ICT Regulation Surpasses US, Crowned Africa’s Best by UN

June 5, 2025

Techweez is a fast growing influential source of technology news, reviews and analysis by leading tech geeks in the industry.

Follow Us

Editorials

Actors and Film Crews Are Worried About Veo 3 Taking Their Jobs

Samsung QLED TVs Now Officially Certified for Real Quantum Dot Technology

Trump’s Tariffs Will Be the End of Affordable Tech

5 Ways to Prep Your Tech for Resale

The Weaponization of PDFs: How Cybercriminals Are Exploiting a Trusted Format

Introducing A Brainbox Quiz: Techweez’s Monthly Trivia Night!

More News

New Google App Lets You Use AI Offline on Android

Adobe Launches Photoshop Beta App for Android

Gmail and Messages Get a Colorful Makeover

Rose Njeri Charged With Cybercrime for Letting Kenyans Email Their MPs

Infinix Hot 60 Pro+ Could Be the World’s Thinnest Curved Display Phone

Infinix Note 50 Pro Review: A Budget Phone Shouldn’t Be This Good

  • Terms Of Use
  • Techweez Brand
  • Privacy & Policy
  • Contact Us

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!

Hey there! Just a heads-up: we're big fans of cookies - both the digital and edible kind! 🍪 We use our cookies and some from third parties to ensure your browsing experience on our site is smooth sailing and secure.

 

But wait, there's more! We also use cookies to gather stats and insights on how you navigate our site. It's like getting a behind-the-scenes peek at your digital adventures!

 

Don't worry, you're in control. You can adjust your cookie settings anytime to suit your preferences. Feeling curious? Dive into our Privacy Policy for all the juicy details. Happy browsing! 🚀

Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
No Result
View All Result
  • News
  • Reviews
  • Features
  • Editorial
  • Automotive
  • Entertainment

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.