Tag: Safaricom

Shukrani Kochokocho

Safaricom Launches Shukrani Kochokocho Promo with Cash, Airtime Rewards Worth KES 0.32 Billion

Safaricom has launched a promotion dubbed Shukrani Kochokocho (loosely translates to many thanks) that will see customers win airtime and cash prizes to the...

Latest mySafaricom Update Allows Customers to Initiate M-PESA Reversals from the App

From time to time, telco Safaricom's utility app mySafaricom is updated with new features as the tool grows to one of the must-have apps...
Rose Ogega

Safaricom Supplements Board with an Independent Non-Executive Director

Kenya’s top mobile carrier Safaricom has replenished its Board after appointing Rose Ogega as a member of the committee. The development was arrived at...

Safaricom’s All In One Monthly Bundles Versus Ordinary Monthly Bundles Versus Platinum: Which Plan to Go For

At the moment, there is no shortage of data plans from Kenya's mobile operators. All of them have their strong suits and setbacks, which...
Voice calling

Safaricom Announces All in One Monthly Bundles with Ample Voice and Data Resources

Kenya’s top telecoms operator Safaricom has not released a new data or voice product for some time now, and we are glad to announce...
Safer Internet Day

Safaricom, Google Push for Increased Vigilance on the Web on 2019’s Safer Internet Day

Safaricom Today, telco Safaricom hosted the Safer Internet Day (SID) fair, which is an annual program and that raises awareness of the challenges and opportunities...
Sylvia Mulinge, Chief Customer Officer, Safaricom, as she holds Safaricom award during Superbrands Tribute Awards 2018

M-PESA Surpasses Safaricom as East Africa’s Strongest Superbrand

Market research firm Kantar TNS has released its survey report for superbrands for 2019/2020. The brief analysis paints interesting trends in Kenya’s consumer space...
safaricom new pricing voice data sms

Safaricom VoLTE Still Far Off, Claims to Have Addressed Home Fibre Issues

Yesterday, telco Safaricom hosted a couple of media personalities to apprise them of the progress the carrier has made in terms of digital transformation,...
Safaricom Home Fibre

Safaricom’s Home Fibre App Subtly Explains Plan Offerings, Read Them

I have had my fair share of issues with Safaricom’s Home Fibre product for some time now. This post, however, is not based on...
Bob Collymore

Safaricom’s Newest Product is a Cybersecurity Solution for Enterprise Customers

Safaricom has announced its venture into the cybersecurity space with a new product. The telco, which is known for its carrier services and mobile...
Fuliza M-Pesa

Safaricom’s Fuliza Overdraft Facility Issues KES 1.5 Billion Days After Launch

Safaricom’s overdraft facility Fuliza was announced in late 2018 and went live a few days ago. The product has proved its popularity, both from...

Safaricom Brings Back Fuliza on MySafaricom App

MySafaricom app has become the one stop shop to access Safaricom services and frankly, it is quite convenient. You can access services ranging from...
Fuliza M-Pesa

How to Use Fuliza, Safaricom’s Overdraft Facility; Service Fees and Repayment Process

During the announcement of Safaricom’s Half Year results in November 2018, Safaricom made a series of announcements, including the launch of an overdraft...
Fuliza M-Pesa

Fuliza, Safaricom’s M-Pesa Loan Facility Goes Live After CBK Approval

At the beginning of the month, Safaricom announced Fuliza, an overdraft facility on M-Pesa that would give M-Pesa customers access to an overdraw on their account...
Safaricom Home Fibre

Safaricom Home Fibre Launches in Nyeri, Reserves 4K Streaming for Platinum Subscribers

Nyeri Launch One of Safaricom’s popular products is Home Fibre. It was launched more than two years ago and has since covered an extensive...
Tesla 6.3

TESLA Launches Smartphones at Safaricom and Masoko

TESLA smartphones are now available at Safaricom retail shops and its e-commerce platform, Masoko. The manufacturer, which has been in the Kenyan market for a...
KCB M-Pesa

Deep Dive into the Revamped KCB M-Pesa Facility

Digital mobile lending in Kenya is a space that is ever growing, whether the motivation is to push for financial inclusion or to simply...
Phone

Telkom Kenya Mobile Subscriptions Grow as CA Reports 100 Percent Mobile Penetration

Kenya has joined the likes of Japan, Finland and Sweden, among other developed countries across the globe with more than 100 percent in mobile...
Spam calls

Safaricom Adjusts Call Rates to 1 Bob Across All Networks Via New Bundle

Safaricom has announced a new limited bundle that further cuts this call rate to only 1 shilling per minute. "Being on Kenya’s strongest network...
Safaricom Home

Safaricom Home Fibre App Update Adds Session Management, Breaks Functionality in the Process

Safaricom's Home Fibre app is still in beta. The telco, through its social media channels, is still encouraging people to download the app that...
Mpesa Agency

M-PESA is Down… Again

As some of you may have noticed, M-PESA is down again. Issues were first noticed on Saturday evening, and after a few hours, services...
MPESA

Recent M-PESA Outage a Rude Reminder for Authorities to Review Telco Competition

  While key players in multiple industries have participated in a series of discussions in recent months about the alleged dominance of several products and...

First Ever Tubestar Base Station in East Africa Launched Today

Safaricom today has announced the trial program of a new network coverage technology which is aimed at enhancing coverage in urban areas. This new tech...
Safaricom Zuri

Safaricom’s Zuri Bot Brings Customer Service to Messaging Apps

Ever since Kenyan brands started using social media to actively offer customer service, things have really improved. One no longer has to wait for...
Home Fibre

Safaricom Owes an Explanation to its Customers for Inconsistent Home Fibre Services

I am a customer of Safaricom’s ever-growing Home Fibre product, which has, until to date, been hugely reliable. The service is insanely popular among...
Data Prices Comparison Between Network Operators in Kenya

Data Prices Comparison Between Network Operators in Kenya

Data Prices Comparison Between Network Operators in Keny Buying data bundles has become part of our budget in this modern life and as Kenyans, you...
Controversial Safaricom Advert Gets Love and Hate in Equal Measure

Controversial Safaricom Advert Gets Love and Hate in Equal Measure

One thing that you expect to be in plenty on social media is opinion and this transcends from individual posts all the way to...

How Data Prices Compare Between Network Operators in East Africa

Using our smartphones to surf the web is one of the basic functions we do everyday. In Africa where the majority are on prepaid...

How To Take Advantage of Safaricom’s Asante Data Sunday

Safaricom has a promotion dubbed Asante Data Sunday which is geared to refund their subscribers the mobile data they used this coming Friday and Saturday on...
Charles Kare

Safaricom to Refund Customers’ Mobile Data Used This Weekend

As part of their eighteenth-anniversary celebration, Safaricom has launched a promotion that will see the company reimburse all the mobile data used by their...

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