Tag: Safaricom

Safaricom Home Fibre Customers Can Now Change Their Passwords Using mySafaricom App

A couple of weeks ago, we noted that Safaricom Home Fibre had discontinued the portal where users could access their routers and make basic...

IEBC Yet To Determine Mobile Network Operator For Results Transmission

As we have come to learn, the August polls are gaining more momentum in terms of campaigns, and assurances that aspirants want the electoral...

How To Stop Your SIM Card From Illegal Replacement At M-PESA Agents

The Communications Authority of Kenya (CA) has been asking Kenyans to re-confirm their SIM details so that they don’t get switched off as soon...

You Can Now Update Safaricom SIM Card Details Via mySafaricom App

We are mostly aware of three primary Safaricom smartphone apps: the M-PESA app, which has since been downloaded more than 5 million times, the...

Safaricom’s Joseph Wanjohi Takes Over Kris Senanu’s Role In Acting Capacity

We have since learned that Safaricom's Chief Enterprise Business Officer Kris Senanu has left the carrier. Senanu joined the telco from Telkom Kenya, where...

Chief Enterprise Business Officer Kris Senanu Leaves Safaricom

Kris Senanu has been known for his leadership roles at telcos such as Telkom Kenya and Safaricom. Back in 2021, we learned that Senanu, alongside...

Complete Guide To Confirming SIM Details For Safaricom, Faiba, Telkom, and Airtel Kenya

The SIM card registration exercise was supposed to end in Mid-April this year. However, following public outcry about the registration process, and the issues...

Minors Will Not Access Fuliza Or M-Shwari In M-PESA Junior Accounts

We have since learned that Safaricom is prepping M-PESA Junior Accounts for minors. The development, which is subject to regulatory approval, will see the...

State of Safaricom 5G in 2022 As Telco Acquires 2600 MHz Spectrum

Safaricom first announced it had started piloting 5G services in March 2021. A lot of time has passed since, and there is no word...
Hauwei Nova 9 SE 108MP camera

More Than 18.5 Million Smartphones Are Connected To Safaricom Network

Safaricom has released its full-year results for the 2022 FY. Other than M-PESA being the telco’s leading service revenue earner, the carrier has also...

Once Again, M-PESA Tops Safaricom’s Service Revenues Over Voice At 38.3 Percent

Safaricom FY 2022 Financial Results ended March 2022 are here. The carrier has shed light on how its flagship mobile money product M-PESA performed, following...
safaricom mpesa visa

Safaricom To Launch M-PESA Visa Virtual Card For International Payments

Many M-PESA users have been wishing Safaricom would launch a virtual debit card for international online payments. This is a big issue because M-PESA...

Safaricom Launches M-PESA Junior Accounts For Minors

Safaricom has announced plans to launch M-PESA Junior Accounts for young Kenyans between the age of 10 to 18 years. These are individuals who...

Safaricom Fills Joe Ogutu’s Spot With Citibank Executive

The other day, we learned that Safaricom’s Chief of Special Projects and Acting Chief Business Development & Strategy Officer Joe Ogutu had retired. He departs...
Home Fibre Router

Safaricom Moves Home Fiber Password Change Settings From Online Portal To USSD

Safaricom was late to the fixed data market, but it has since grown to eclipse the competition. Based on the latest stats by the Communications...
Joseph Ogutu - Safaricom

Safaricom’s Joe Ogutu Departs The Telco After A 17 Year Stint

Safaricom’s Chief of Special Projects and Acting Chief Business Development & Strategy Officer Joe Ogutu is retiring. The announcement was made by the telco today....

Safaricom Replaces Steve Chege’s Role With New Chief

Safaricom has appointed Stephen Kiptinness as Chief Corporate Affairs Officer. The role was initially held by Steve Chege, who moved to Vodacom Group Chief...

Big Step To 5G Commerical Launch As MediaTek, Nokia Switch On 5G Carrier Aggregation

It is now official that chipmaker MediaTek, telecoms firm and mobile phone manufacturer Nokia, as well as STC are the first companies that have...
Ezra Chiloba, Director-General, Communication Authority of Kenya

Communications Authority Extends SIM Card Registration Deadline[Updated]

The past few days have been hectic for Kenyan telcos and individuals trying to beat this week's deadline(April 15th) to validate their lines...

How To Update Safaricom SIM Details Online

The deadline for SIM re-registration is today (15 April). The exercise has been going on for some time, and as is usual, many Kenyans...
Ezra Chiloba, Director-General, Communication Authority of Kenya

CA, Telco Heads Clarify SIM Registration Process

There has been a lot of miscommunication in the past few weeks as Kenyan Telcos rush to beat the deadline to register SIM cards...

CA Backtracks Registering SIM Cards Afresh

Communication Authority has backtracked on its push for Kenyan Telcos to register all its users. The Regulator has been calling telcos Safaricom, Telkom and Airtel...

M-PESA, T-Kash and Airtel Money Agency Interoperability To Launch in 2024

The last couple of days or weeks have been interesting in the mobile money space. See, it has become apparent to many people now that...
Safaricom Home Fibre

Safaricom Is Now Unmatched In Fixed Broadband Subscriptions

Data subscriptions in Kenya are very interesting, and each telco has been trying to expand its market share by as many units as possible. During...

How Safaricom is Stopping Illegal SIM Card Registration

As ICT regulator continues to encourage Kenyans to go re-register their SIM cards so that information can be updated in existing databases, carriers such...

Mobile Money Merchant Payment Interoperability Launch This Friday

A couple of days ago, we had learnt that the CBK was in the process of compelling Safaricom’s Lipa na M-PESA product to accept...

Safaricom Introduces New Privacy Feature for M-PESA Merchants’ Customer Data Access

Merchants will now receive customer's first name, transaction ID and  a redacted customer's phone number.

Safaricom Launches Shari’ah-compliant Mobile Loan Product, Halal Pesa

Halal Pesa, a Shari’ah-compliant mobile financing solution, has been launched in partnership with telco Safaricom and the Gulf African Bank. This makes the product the...

Safaricom Doubles Select Data Bundles for The Same Price

The talk about Safaricom mobile data being exhausted fast or costing more than the competition has been discussed widely. To be honest, there is...
Safaricom Home Fibre Router

Why You Should Request for The New Safaricom Home Fibre Dual Band Router

I have been having internet issues with my Home Fibre connection for a long time now. I have also not shied away from airing...
M-Pesa shop

All M-PESA and Service Charges for 2022

With more than 64 percent market share in Kenya, safaricom is the obvious leader in the telco space. It has more than 30 million...

How Safaricom Uses Cybersecurity, IoT and The Cloud to Empower Businesses

Telco Safaricom is known across the world, but most of us are aware about a few of its products: carrier services (voice, SMS and...

Understanding Faraja, Safaricom’s Zero Percent Interest Credit Facility

Safaricom has many credit products, many of which are offered by the telco in partnership with other lenders. The likes of M-Shwari and KCB...
MySafaricom App

Once Again, mySafaricom App Will Be Offline Tonight

A couple of days ago, Safaricom announced that mySafaricom app services would be unavailable, albeit for a short period. That was among the fewer times...

Safaricom Hits Record High 30 Million Monthly Active M-PESA Users

Telco Safaricom has revealed that its active M-PESA users have surpassed the 30-million mark. To note, this is just for Kenya customers. The development follows...