Tag: Safaricom

kenya power

What Are Safaricom and Kenya Power Smart Meters, and Installation Roadmap

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Safaricom is diversifying and adding one more service in their portfolio, and it is in electrical connection to your household. The telco provider, which...

How to Buy Airtime for All Networks Without Transaction Charges

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There are several ways of topping up airtime on your phone. You can choose to buy a scratch card, which is the most popular...
MPESA App

You Can Give Reason for M-PESA Reversal Request in the M-PESA App

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It has since become very clear that M-PESA is Safaricom’s leading money-maker. The mobile money product has been improved and imparted with many other...

How to Claim M-PESA and M-Shwari Funds of Your Deceased Relatives

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Eventually, all of us are going to die, and when that happens, we might need to keep our houses in order. In this case, many...
Safaricom CEO Peter Ndegwa

Kenyans Among Many Nationals Appointed to Serve Safaricom Ethiopia’s Executive Team

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Safaricom is officially in Ethiopia. While it is far from rolling out products and services to the country’s more than 110 million people, the operator...
M-Pesa shop

Safaricom’s M-PESA Now Has 50 Million Active Customers

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Safaricom’s M-PESA has announced that it has reached 50 million active users in Africa. By sheer numbers, this makes it the most popular mobile money...
Faiba eSIM

How to Check and Report Safaricom, Airtel Numbers Illegally Registered Using Your Credentials

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Cases of people's ID numbers being used to register SIM cards without their knowledge have been on the rise. Partly, this is due to...

Safaricom Ethiopia Starts Hiring Ahead of Commercial Launch

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By now, we are aware that Safaricom is in Ethiopia. The telco is insanely popular locally and has exported its success to other parts...

55% of Kenyans Still See Health Misinformation on Social Media

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Digital health platforms and associated services have been growing in Africa. The development has created vast potential for countries to deliver access to healthcare services...

These Safaricom Services Will Be Unavailable Tonight

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Safaricom always schedules maintenance works over the night, and those exercises often take place during the weekend. Several service upgrades have been done over the...
MPESA App

mySafaricom, M-PESA Apps No Longer Need Cellular Connection for Activation

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Safaricom has two main apps that millions of its customers use: the M-PESA app and the all-in-on utility tool mySafaricom. The M-PESA app was officially...

Kenyan MPs Not Interested in Splitting Mpesa from Safaricom

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The debate around splitting services of Telecommunication services into different companies has for years been motivated by the giant presence of Safaricom in the...

Nokia, Safaricom Take Broadband Connection to 90 Primary Schools

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The pandemic continues to showcase disparity between learning institutions in rural and urban centres, and how those in underdeveloped regions have been at a...
MPESA App

You Can Finally Sync Favourites on the M-PESA App

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There are many things that the M-PESA app does right. We have discussed them extensively for the better part of the year, and even have...

Safaricom Customers Can Now Invest in the NSE Using Bonga Points

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Bonga Points have been around for more than a decade. The loyalty scheme, which was launched in the same year as M-PESA, can be...
Safaricom Home Fibre

Safaricom Home Fibre Charges for New Customers and Relocation Fees

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Safaricom Home Fibre has seen hot debates over the years, and the recent one was about the speeds caps it introduced in March. If...

Win for Artists and Content Creators As Safaricom Adjusts Skiza Returns

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Skiza Tunes have been around for a while now, having been launched back in 2009. Safaricom, which carries the product, has been at the forefront...
Safaricom CEO Peter Ndegwa

Safaricom Shareholders Approve Ethiopia Entry, Release KES 36.8 Billion Dividend Payout

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Safaricom has since been given a go-ahead to enter the lucrative Ethiopian market after a long period of bids and negotiations. It has also been...

Safaricom To Limit Merchants from Viewing Customer’s Phone Numbers Using Lipa na MPESA

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If you are an active Safaricom user, you have probably been annoyed to a point of acceptance, by the unsolicited and uninvited promotion messages...
Safaricom Apps

These Are Safaricom Products and Services Unavailable Over The Weekend

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Safaricom will be conducting a service upgrade during the night of Saturday, 24 July. The exercise, as usual, will see some of the carrier’s products...
Data

Safaricom Should Rethink Data Manager and Its Annoying Notifications

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Safaricom Data Manager is a powerful tool that has been in use for a long time now. The feature allows customers to browse the web...
Telkom kenya network issues

Telkom, AccessKenya Record Lowest Internet Speed Scores in Q2 2021

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The internet performance report for the second quarter of Q2 is out. The assessment looks into Kenya's mobile and fixed network performance, and how...

Huawei Users Can Now Pay For Apps In AppGallery Via M-PESA

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Safaricom and Huawei have launched a payments platform that will allow Huawei phone users to pay for apps and games. Named Direct Carrier Billing (DCB),...
Safaricom Home Fibre Router

With The Cap, Safaricom Home Fibre Should Let Us See How Much Data We Have Used

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Many things have happened since Safaricom introduced Home Fibre more than five years ago. The product, now, is in thousands of households, with a rough...
safaricom

New Safaricom Charges for Calls, SMS, Data, Fuliza, and Home Fibre

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The new Excise Duty has gone into effect (as of July 1, 2021), following an amendment of the Finance Act, 2018. The adjustment saw...

Safaricom Appoints Vodacom Executive As Managing Director for Ethiopia Operations

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A few weeks ago, we learned that the plan to have Safaricom carrier services in Ethiopia was a done deal following the approval of...
MySafaricom App

mySafaricom App Brings Back Revamped Sambaza Data and Finally, Dark Mode

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mySafaricom app has released an update that has made the app better. This major development is seeding, so you can check your Play Store and...
MPESA

M-PESA Services Back Online After an Afternoon of Delays

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Safaricom launched the new M-PESA app today. This means it is officially out of beta, although the Play Store listing is yet to reflect...
Safaricom CEO Peter Ndegwa

M-PESA App to Receive Customized Statement Requests, More Mini Apps Incoming

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Safaricom is also working with the fintech community to add more mini apps on the M-PESA app.

Kris Senanu Joins Safaricom as Head of Enterprise Business

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In April 2021, we learned that Kris Senanu, alongside Steve Okeyo, serving as Head of Enterprise Business and Managing Director for Consumer Service Delivery...

Allegations That Safaricom Stole M-PESA 1Tap Idea to Receive Ruling Tomorrow

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Who remembers M-PESA 1Tap? The product was launched in 2017 and was presented as a potential solution for merchants who use Lipa na M-PESA...

Seven Cool Things To Do With The New M-PESA App

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There are many things you can do with the new M-PESA app. We have rounded up five of its key features, and a few extras.

Safaricom eSIM Service Official, How to Get It, Supported Devices, and Price

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Turns out that Safaricom’s eSIM support official. This is after a low-key announcement that was made by the operator’s Twitter page. https://twitter.com/SafaricomPLC/status/1402226881525698560?s=20 We have since talked about...

Safaricom is Prepping eSIM Support, But First for Few Phones

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eSIM support appears immenent for select Safaricom customers. However, support will likely be limited to iPhones.

Setting Up Safaricom BAZE: Thin Content, No Smartphone App, and Other Annoyances

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Last week, operator Safaricom launched a video-on-demand platform named BAZE. The product, which has been in development for the past two years or so,...

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