Tag: Safaricom

Home Fibre

Buggy Safaricom Home Fibre Parental Control Tool Lacks Opt-out Option, for Now

One of Safaricom’s key internet products is Home Fibre, which has been around for more than two years. The operator has done an excellent...

Telkom Kenya CEO Mugo Kibati Clarifies Merger Deal with Airtel and State of Market Dominace

Telkom Kenya CEO Mugo Kibati has clarified some issues surrounding the operations and plans of the operator on its path towards growth. The carrier,...
Safaricom House

Safaricom Nabs and Charges Staff for Unlawful Use of Privileged Customer Data

Cellular fraud is not new in the Kenyan market. The vice takes many forms, including complex ones that are perpetrated by industry insiders. The...
Bob Collymore

Safaricom CEO Bob Collymore Tenure Extended, Says Business with Troubled Huawei to Stay

Telco Safaricom is one of the sponsors of the Shared Value Summit that is taking place in Nairobi. The event, which started earlier today,...
Safaricom Fiber postpay

Safaricom Now Lets Customers Pay For Home Fiber Through PostPay

Safaricom today has announced an alternative payment method for their customers who use Safaricom Home Fibre. Their new system which they call Payment through PostPay Limit will...
safaricom bonga

Safaricom’s Messaging App Bonga Gets a New Name

Safaricom has quite a number of apps to its roster and one of the more interesting ones was Bonga. They announced Bonga last year, which...
Calls

Safaricom is Currently Experiencing Outage in South Nyanza Region

Safaricom appears to have experienced a technical issue in the South Nyanza region. People who are in that part of the country have reported...

MPESA Gets 2 Hour Countrywide Outage

Safaricom's mobile messaging service, MPESA is one of their most used products and people use it for different ways. Well it is experiencing a...

Safaricom Introduces Free YouTube Access for Some ‘All In One Bundle’ Subscriptions

  Safaricom appears to have introduced free YouTube access for All In One Monthly Bundles. Capped at 5 GB (for the subscription session), users can...

mySafaricom M-PESA Transaction Failures are Embarrassingly Common and Need a Permanent Fix

Safaricom’s utility app mySafaricom is an excellent tool when it works. The app was launched more than two years and over time, it has...
Bob Collymore

M-PESA is Safaricom’s Top Earner as Net Profits Hit KES 63.4 Billion Amid Poor One Tap Performance

Safaricom’s FY2019 earnings have been announced in an event held earlier today at the telco’s head office. The numbers are not surprising because the...
Voice calling

Safaricom Adds Double Airtime Purchases to Tunukiwa in New Dabo Dabo Offer

Safaricom has supplemented its Tunukiwa service with an offer that will see customers access double the amount of airtime included in the new package....
Bob Collymore

Safaricom Clarifies Bob Collymore’s CEO Position and Replacement Speculation

One thing is clear: that Safaricom will soon be tasked to appoint a new CEO, or extend the tenure of Bob Collymore. This development...
Safaricom CEO, Bob Collymore

Safaricom CEO Bob Collymore to Retire as Government Rallies for a Kenyan Replacement

Safaricom CEO Bob Collymore’s tenure is nearing an end. The head of one of the most successfully carriers in Africa has been with the...
Bob Collymore (L) and Dr. James Mwangi (R)

Safaricom and Equity Seal Partnership to Financially Empower Kenyans

As the adage goes, two heads are better than one. In principle, this has been the case for businesses, which is what lender Equity...
Home Fibre

Safaricom Brings Affiliate Marketing to Airtime and Home Fiber Product

Safaricom has a variety of products, and it continues to augment that portfolio with additional services to make those offerings as attractive and competitive...
safaricom mpesa upgrade

Safaricom Digitizes Short-Term PayBill Application with Self-Help Portal

M-PESA is a key moneymaker for telco Safaricom. The mobile operator has, over time, added key innovations on top of what the financial product...
CA Kenya

Telkom and Airtel Now Command Half the Number of Safaricom’s Mobile Subscriptions

  The Communications Authority of Kenya (CA) has released the second quarter sector statistics for the financial year 2018/2019, that is from October to December...
fiber optic subscriptions up

Fiber Optic Subscriptions Up 12%, Safaricom Closing in on Wananchi Group

The Communications Authority of Kenya has released their latest Sector Statistics Report for Q2 2018-2019 and it has some interesting insights about the telecommunications sector. One of...
Dennis Karere

Safaricom Welcomes 30th Millionth Subscriber, Lauds Fuliza and Ali Express Growth

While the telco business in Kenya is very competitive between the second and third largest operators (Airtel and Telkom Kenya), Safaricom has mostly maintained...

Safaricom Discontinues Flex Bundles, Advantage Plus in Favour of All in One Bundles

Safaricom will discontinue their FLEX bundles and Advantage Plus bundles which were additional bundle options for Safaricom customers. The FLEX bundles were introduced almost two years ago where customers...
safaricom new pricing voice data sms

Safaricom Adds SMS to All in One Bundle to Make it Compete

A couple of weeks ago, Safaricom launched All in One Bundle that promised to offer flexibility. Initially, the product included data and voice (you...
Masoko

Masoko to Leverage Mpesa Agency Network for Ecommerce Deliveries

The e-commerce space is getting the attention and competition it deserves for the benefit of the Kenyan consumer. Masoko, whose entry into the online...
safaricom free facebook

Facebook Will Share User Info With Safaricom For ‘Free Facebook’

You cannot the refute the fact that Facebook is one of the biggest social networks in Kenya. Millions of Kenyans use the 15 year...

NSSF Partners with Safaricom’s M-PESA to Enable Seamless Remittances

Members of the National Social Security Fund (NSSF) will now be able to remit their contributions via Safaricom’s mobile money product, M-PESA. This development...
Fuliza

Fuliza Set to Net Safaricom, CBA and KCB Group KES 21 Billion in Revenues in One Year

While some of us may have received Safaricom’s overdraft facility Fuliza in bad light, the product, which for the most part is very handy, is...
Thibaud Rerolle, CTO, Safaricom

Safaricom Launches 400G Network Link to Accommodate More Mobile Data and Fibre Capacity

Telco Safaricom has announced the deployment of a 400G network link at the Mobile World Congress show in Barcelona, Spain. The launch makes it...

The Unforeseen Consequences of Safaricom’s Overdraft Facility Fuliza

A couple of weeks ago, telco Safaricom released an overdraft facility referred to as Fuliza. Owing to the carrier’s vast reach and robust marketing...
Shukrani Kochokocho

Safaricom Launches Shukrani Kochokocho Promo with Cash, Airtime Rewards Worth KES 0.32 Billion

Safaricom has launched a promotion dubbed Shukrani Kochokocho (loosely translates to many thanks) that will see customers win airtime and cash prizes to the...

Latest mySafaricom Update Allows Customers to Initiate M-PESA Reversals from the App

From time to time, telco Safaricom's utility app mySafaricom is updated with new features as the tool grows to one of the must-have apps...

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