Tag: Safaricom

Telkom

Telkom Kenya Claims It Does Not Owe KES 900 Million, Says Safaricom Inflated the Debt

Telcos Airtel and Telkom Kenya rolled the dice on a merger deal in early 2019. The plan was to see the carriers combine some...
Safaricom interim CEO Michael Joseph and Chairman Nicholas Nganga

Safaricom Compels Telkom and Airtel to Pay KES 1.3 Billion Debt Before Merger Deal

The merger deal between Airtel and Telkom Kenya has evoked a series of issues in the last couple of days. ICT regulator the Communications...
Safaricom interim CEO Michael Joseph and Chairman Nicholas Nganga

Safaricom to Add 2000 4G Stations as Shareholders Approve Largest Dividend Payout

Safaricom shareholders have approved KES 74.92 billion dividend payout for the FY that ended in March 31, 2019. This one of the telco’s biggest...
Safaricom volte

How to Activate VoLTE on Your Safaricom SIM-Card

Safaricom announced Voice over LTE (VoLTE) a month ago and they promised that it promises three times better phone call quality than 3G. For...

Safaricom Data Services are Down

It appears Safaricom's mobile data services are down. This has been ongoing in the past 30 minutes, so if you cannot access the internet at...
blow to safaricom alpha as senior employee leaves

Another Blow to Safaricom Alpha as Senior Employee Leaves the Innovation Hub

Safaricom Alpha was the telecommunication giant's "research and development organization" and it seems like it is on rocky ground thanks to another high profile exit. Huston...
safaricom laying fiber to new towns

Safaricom Lures New Users with 50% Discount on Home Fibre

Safaricom today has announced that they are continuing to forge with their quest to connect more households to their fibre network. The company says they...
safaricom fiber

Safaricom Fiber Added Over 5 Times More Subscribers than Zuku Last Quarter

Safaricom is closing down on Wananchi Group's Zuku Fiber market share in the fixed data market as shown in the latest CA report. According to...
mombasa faster download speeds Nairobi ookla

Telkom, Safaricom Lose Market Share in Recent Sector Report

As has been the case over previous quarters, the number of mobile subscriptions continue to grow in the Kenyan market. According to the Communications...
Michael Joseph

Safaricom Appoints Former CEO as Interim Lead

Yesterday, Safaricom posted the unfortunate news of the passing of their CEO, Bob Collymore. He had taken the reins of the company since 2010...
Safaricom Chairman Nicholas Nganga

Safaricom to Announce Way Forward in Next 24 Hours Following Bob Collymore’s Death

Safaricom will announce the way forward after undergoing a major leadership blow earlier today, which will likely include details about the replacement of CEO...
Safaricom CEO, Bob Collymore

Safaricom CEO Bob Collymore Has Passed Away

Telco Safaricom has confirmed that its CEO Bob Collymore has passed away. Mr Collymore died earlier this morning at his home. A statement from the nation's...
Safaricom House

Safaricom is Currently Recovering Data Bundles Allocated Illegally After Network Bug

As reported earlier during the day, a lot of Kenyans woke up to a good a day after discovering a technical fault in Safaricom’s...
safaricom platinum glitch

Kenyans Take Advantage of Safaricom’s ‘Glitch’ to Get Free Data

Networks are not perfect and sometimes glitches happen where the system fails to operate normally. Sometimes, these glitches lead to people taking advantage of...
Safaricom volte

Here is a List of Smartphones That Support Safaricom’s VoLTE

Safaricom today launched VoLTE (Voice over LTE) and with that, you might be wondering whether you phone supports it. VoLTE allows for crystal clearer...
safaricom volte

Safaricom Announces VoLTE That Promises 3 Times Better Voice Call Quality than 3G

Safaricom today has announced VoLTE (Voice over LTE) and ViLTE (Video over LTE) which allows one to make crystal clear voice and video calls...
Safaricom

Safaricom Announces Fraud Detection Tool for Financial Companies

There are several local cases that have established the grave nature of financial fraud. The issue has far-reaching consequences for both the finance industry...
Safaricom

Safaricom Sued For Alleged Data Breach of its 11.5 Million Gambling Customers

Kenya's leading telecommunications provider, Safaricom has been slapped with a huge lawsuit for allegedly violating data privacy of its consumers. This was filed at High...
Safaricom CTO Thibaud Rerolle

Safaricom CTO Thibaud Rerolle Exits Telco, Heads Back to Europe

Safaricom CTO Thibaud Rerolle will be leaving the company by the end of July 2019 for a similar position for Vodafone Turkey. Mr. Rerolle...

Safaricom Reverse Call Feature is Live

A few days ago, we got wind of Safaricom’s plan to launch a reverse call product. The service, which is not new especially for...
Home Fibre

Buggy Safaricom Home Fibre Parental Control Tool Lacks Opt-out Option, for Now

One of Safaricom’s key internet products is Home Fibre, which has been around for more than two years. The operator has done an excellent...

Telkom Kenya CEO Mugo Kibati Clarifies Merger Deal with Airtel and State of Market Dominace

Telkom Kenya CEO Mugo Kibati has clarified some issues surrounding the operations and plans of the operator on its path towards growth. The carrier,...
Safaricom House

Safaricom Nabs and Charges Staff for Unlawful Use of Privileged Customer Data

Cellular fraud is not new in the Kenyan market. The vice takes many forms, including complex ones that are perpetrated by industry insiders. The...
Bob Collymore

Safaricom CEO Bob Collymore Tenure Extended, Says Business with Troubled Huawei to Stay

Telco Safaricom is one of the sponsors of the Shared Value Summit that is taking place in Nairobi. The event, which started earlier today,...
Safaricom Fiber

Safaricom Now Lets Customers Pay For Home Fiber Through PostPay

Safaricom today has announced an alternative payment method for their customers who use Safaricom Home Fibre. Their new system which they call Payment through PostPay Limit will...
safaricom bonga

Safaricom’s Messaging App Bonga Gets a New Name

Safaricom has quite a number of apps to its roster and one of the more interesting ones was Bonga. They announced Bonga last year, which...
Calls

Safaricom is Currently Experiencing Outage in South Nyanza Region

Safaricom appears to have experienced a technical issue in the South Nyanza region. People who are in that part of the country have reported...

MPESA Gets 2 Hour Countrywide Outage

Safaricom's mobile messaging service, MPESA is one of their most used products and people use it for different ways. Well it is experiencing a...

Safaricom Introduces Free YouTube Access for Some ‘All In One Bundle’ Subscriptions

  Safaricom appears to have introduced free YouTube access for All In One Monthly Bundles. Capped at 5 GB (for the subscription session), users can...

mySafaricom M-PESA Transaction Failures are Embarrassingly Common and Need a Permanent Fix

Safaricom’s utility app mySafaricom is an excellent tool when it works. The app was launched more than two years and over time, it has...

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