Tag: Safaricom

Spam calls

Safaricom Adjusts Call Rates to 1 Bob Across All Networks Via New Bundle

Safaricom has announced a new limited bundle that further cuts this call rate to only 1 shilling per minute. "Being on Kenya’s strongest network...
Safaricom Home

Safaricom Home Fibre App Update Adds Session Management, Breaks Functionality in the Process

Safaricom's Home Fibre app is still in beta. The telco, through its social media channels, is still encouraging people to download the app that...
Mpesa Agency

M-PESA is Down… Again

As some of you may have noticed, M-PESA is down again. Issues were first noticed on Saturday evening, and after a few hours, services...
MPESA

Recent M-PESA Outage a Rude Reminder for Authorities to Review Telco Competition

  While key players in multiple industries have participated in a series of discussions in recent months about the alleged dominance of several products and...

First Ever Tubestar Base Station in East Africa Launched Today

Safaricom today has announced the trial program of a new network coverage technology which is aimed at enhancing coverage in urban areas. This new tech...
Safaricom Zuri

Safaricom’s Zuri Bot Brings Customer Service to Messaging Apps

Ever since Kenyan brands started using social media to actively offer customer service, things have really improved. One no longer has to wait for...
Home Fibre

Safaricom Owes an Explanation to its Customers for Inconsistent Home Fibre Services

I am a customer of Safaricom’s ever-growing Home Fibre product, which has, until to date, been hugely reliable. The service is insanely popular among...
Data Prices Comparison Between Network Operators in Kenya

Data Prices Comparison Between Network Operators in Kenya

Data Prices Comparison Between Network Operators in Keny Buying data bundles has become part of our budget in this modern life and as Kenyans, you...
Controversial Safaricom Advert Gets Love and Hate in Equal Measure

Controversial Safaricom Advert Gets Love and Hate in Equal Measure

One thing that you expect to be in plenty on social media is opinion and this transcends from individual posts all the way to...

How Data Prices Compare Between Network Operators in East Africa

Using our smartphones to surf the web is one of the basic functions we do everyday. In Africa where the majority are on prepaid...

How To Take Advantage of Safaricom’s Asante Data Sunday

Safaricom has a promotion dubbed Asante Data Sunday which is geared to refund their subscribers the mobile data they used this coming Friday and Saturday on...
Charles Kare

Safaricom to Refund Customers’ Mobile Data Used This Weekend

As part of their eighteenth-anniversary celebration, Safaricom has launched a promotion that will see the company reimburse all the mobile data used by their...
Huawei Y5 Prime (2018) Front

Sambaza Data Relationship with Okoa Jahazi, What You Need to Know

For a few days now, there has been an uproar on social media after a Safaricom customer took it to Facebook to complain of...
We Care Campaign

GSMA and Kenya Mobile Operators Sign Charter to Protect Children Online

Kenya’s top mobile operators have signed a charter that will see them strive towards making the internet a safe place for children, as well...

Safaricom Moves to Improve Lipa Na M-Pesa Payments in Supermarkets

One of the biggest hurdles Safaricom has struggled to overcome has been with the Lipa Na M-Pesa process, especially at supermarkets. Aside from requiring...
twitter chronological feed

Just How Convenient was Twitter’s +8988 SMS Code Before Safaricom Axed It?

At the inception +8988, Twitter and Safaricom had an arrangement to use the service as the social media giant popularized its product in the...
Safaricom Home

With mySafaricom, Why Does Safaricom Home Fibre App Exist?

Safaricom has tens of products that can easily be accessed on its phone utility app, mySafaricom. The evolving nature of the app is perhaps...
safaricom network glitch

Safaricom Network Outage Disrupts Services to a Section of Nairobians

Today, Safaricom had a rare network glitch that affected a number of their customers in Nairobi which rendered them unable to access their services. It...

What Next After Alpha? Kamal Bhattacharya Opens Up On Taking the Plunge

Kamal Bhattacharya, previously at IBM, iHub and most recently at Safaricom's Alpha is onto another job, a startup.
M-Pesa Global

All You Need to Know About M-Pesa Global and Transaction Charges

M-Pesa is one of Kenya's biggest achievements and a success story of how the service revolutionized money transfer and financial inclusion. In an effort...
Fuliza M-Pesa

Safaricom’s Fuliza Interest Rates And Other Details You Need to Know

What you need to know about Fuliza, a Safaricom mobile overdraft service for bills and sending money.
Safaricom

Safaricom’s Lipa Na M-PESA Revenues up 50 Percent as Telco Reports 31.5 Billion Half Year Net Profit

Safaricom has just concluded the announcement of its Half Year Financial Results for 2018. The details of the telco’s financials were made official at...
Bob Collymore

Safaricom to Introduce Fuliza, an Overdraft Facility on M-Pesa Transactions

During the announcement of the company's Half Year results, Safaricom took the opportunity to announce that they will be introducing overdrafts on M-Pesa, the...
Connected Kenya 2018

Lack of Robust Data Protection Laws Still a Hindrance to Shaping Policies -Steve Chege

The 2018 staging of Connected Kenya Summit is already live after the opening ceremony was officiated by ICT CS Joe Mucheru. The event, which...
BuuPass

Bringing Convenience to Commuters; How BuuPass Does it Through APIs and Partnerships

Formerly known as Magic Bus, BuuPass has quickly grown into a startup making major strides, partly thanks to a $1 million cash prize they...
Tecno DroiPad 7D calling

Safaricom to Refund Airtime Spent on Mashujaa Day, 2018

Safaricom has a lot of products for its millions of users. Most of them are data-centric, and while voice is still the telco's primary...
Nokia 3-1 media

The Grim Effects of Kenya’s Finance Act 2018 on Cost of Internet

When President Uhuru Kenya signed into law the Finance Act 2018, Kenyans did not anticipate the vast implications of the bill. On the surface,...
Safaricom Fiber packages new pricing

Safaricom Home Fiber Prices Go Up Significantly After Revision

Safaricom announced a revision of their rates on various service yesterday, which included voice, SMS and data and also it includes another service: Fiber. The...
safaricom new pricing voice data sms

Safaricom’s New Prices for Calls, SMS and Mobile Data

Yesterday, Safaricom announced that they had reviewed their prices for services that they offer which was due to the Finance Act 2018 which added...
Sharon Holi - Head of Masoko

How Safaricom’s Masoko Plans to Grow E-commerce Penetration – Interview With Sharon Holi

The telco business in the Kenyan market has been a success story especially for market leader, Safaricom. The company has never shied away from...

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