Tag: Safaricom
You will Now Pay Less for Fuliza Overdraft
Fuliza, which was introduced in 2019 in a partnership between Safaricom, NCBA, and KCB now has new discounted tariffs.
The overdraft facility now has...
M-PESA to Be Separated from Safaricom by January 2023
The Safaricom split story has always been a hot discussion topic among lawmakers, and other people with vested interests in the matter. The story,...
There is No Way to Deactivate Safaricom Reverse Calls
Safaricom introduced reverse calls back in 2019. The service was launched to complement ‘Please Call Me’ which has been in use since 2005, as...
MTN South Africa Beats Safaricom to Record Fastest Mobile Internet Speeds on The Continent
Mobile internet speeds are always a hot topic for discussion among consumers.
Fast speeds are always better, but that always comes at a cost, because...
Safaricom’s Easy Talk Bundles Gives You Hundreds of Minutes from KES 500
Today, Safaricom has updated its MySafaricom App with a couple of new features.
The utility app, which is one of Kenya’s most downloaded apps alongside...
You Have One More Month to Update Your SIM Card Details
The SIM registration exercise raised some key concerns back when the state compelled Kenya SIM card holders to clarify the registration details with their...
Telco 3G/4G Coverage One of the Winners in Concluded Kenya Polls
Kenya had peaceful polls in 2022, after which William Ruto was declared the President. The elections were also backed by a ton of technology...
You Can Now Share Safaricom Postpay Data Bundles
Ever since Kenyans became creative with data bundle sharing, Safaricom decided to end the vice by aggressively managing the service.
The development happened more than...
Safaricom is Now Live in Ethiopia, Finally
Safaricom, among its partners (Vodacom Group, Sumitomo Corporation, and CDC Group all named Global Partnership for Ethiopia (GPE)), acquired operating license for the lucrative Ethiopian market...
State of Mobile Money in Kenya in 2022: M-PESA, T-Kash and Airtel Money
Mobile money penetration has grown steadily since last year when it stood at 68%. It now stands at 73.8% as of March 2022 according...
Cynthia Karuri Takes Over Kris Senanu’s Role At Safaricom
Safaricom has been doing a lot in terms of how its management team dispenses services to its customers.
The corporation, which is Kenya’s largest, and...
Safaricom, Nokia Successfully Complete Africa’s First 4G/5G Network Slicing
Carrier Safaricom, alongside partners including Nokia, performed a pilot test for 4G and 5G Fixed Wireless Access (FWA) network slicing on the telco’s live...
State of 4G in Kenya in 2022: Safaricom, Airtel, Telkom, Equitel and Faiba
Telcos globally, in the continent and in the country are switching to 5G. We've even seen 5G devices being launched in Kenya ranging from...
These Safaricom Data Bundles Cannot Be Shared
Safaricom does not have a good track record as far as data sharing is concerned. The telco decided to axe the product many years...
Former Safaricom CEO Michael Joseph Exits Telco as Board Chair
Safaricom has been making a lot of changes to its management team lately.
The majority of its chief executive members have since left the company,...
Safaricom, Microsoft Launch One of a Kind and Ambitious Digital Training Program
There are tens of programs that have been developed to train Kenyans in digital skills. Some of them are backed by the government (Ajira,...
Kenya’s Best Fixed Broadband Provider is Faiba
Just the other day, we looked at the performance of mobile internet in Kenya. Some interesting bits were highlighted, such as Mombasa receiving the...
Safaricom Hints M-PESA Split from Carrier Services
Back in 2020, there were talks that Safaricom would split its business. The plan was to separate its mobile money product M-PESA from its...
Up to 80 Percent of Tech Used by Safaricom Will Be In-House
For two days last week, with a Friday 15 conclusion, Safaricom held its first Engineering Summit at Sarit Centre, Nairobi. The telco, among other...
One More Step to Full Mobile Money Interoperability as Cross-platform Paybill Service Goes Official
At the start of the year, it was revealed that the CBK was planning to launch an interoperability system that would see Safaricom’s M-PESA...
Safaricom’s Faraja Product Takes The Fuliza Route of Unforgiving Late Repayment
Safaricom has a product in the pipeline called Faraja. Basically, it allows customers to shop from retail stores on a credit. The loan is...
These Safaricom Services Will Not Be Available Tonight and Monday Morning
Safaricom is always trying to make its network better. And from time to time, it schedules maintenance work to address some internal infrastructural issues.
The...
Safaricom, Equity Are Kenya’s Most Valuable and Strongest Brands
Kenya is no stranger to strong technology brand presence. Global tech companies are setting up their shops in the country, and some, such as...
Safaricom and M-PESA Social Media Impersonation Problem is Getting Out of Hand
We interact with brands using their social media handles, and in most cases, the correspondence, which is usually in the form of questions or...
Sylvia Mulinge Leaves Safaricom To Serve As MTN Uganda CEO
Safaricom’s Sylvia Mulinge has left the telco after working with the company for more than 16 years.
Her next role will be as CEO of...
Mobile Money Penetration Hits 73.8 Percent Thanks to M-PESA
The latest sector data from the Communications Authority of Kenya has revealed that Safaricom’s M-PESA is still king in the mobile money space. We...
Safaricom Home Fibre Customers Can Now Change Their Passwords Using mySafaricom App
A couple of weeks ago, we noted that Safaricom Home Fibre had discontinued the portal where users could access their routers and make basic...
IEBC Yet To Determine Mobile Network Operator For Results Transmission
As we have come to learn, the August polls are gaining more momentum in terms of campaigns, and assurances that aspirants want the electoral...
How To Stop Your SIM Card From Illegal Replacement At M-PESA Agents
The Communications Authority of Kenya (CA) has been asking Kenyans to re-confirm their SIM details so that they don’t get switched off as soon...
You Can Now Update Safaricom SIM Card Details Via mySafaricom App
We are mostly aware of three primary Safaricom smartphone apps: the M-PESA app, which has since been downloaded more than 5 million times, the...
Safaricom’s Joseph Wanjohi Takes Over Kris Senanu’s Role In Acting Capacity
We have since learned that Safaricom's Chief Enterprise Business Officer Kris Senanu has left the carrier.
Senanu joined the telco from Telkom Kenya, where...
Chief Enterprise Business Officer Kris Senanu Leaves Safaricom
Kris Senanu has been known for his leadership roles at telcos such as Telkom Kenya and Safaricom.
Back in 2021, we learned that Senanu, alongside...
Complete Guide To Confirming SIM Details For Safaricom, Faiba, Telkom, and Airtel Kenya
The SIM card registration exercise was supposed to end in Mid-April this year. However, following public outcry about the registration process, and the issues...
Minors Will Not Access Fuliza Or M-Shwari In M-PESA Junior Accounts
We have since learned that Safaricom is prepping M-PESA Junior Accounts for minors. The development, which is subject to regulatory approval, will see the...
State of Safaricom 5G in 2022 As Telco Acquires 2600 MHz Spectrum
Safaricom first announced it had started piloting 5G services in March 2021. A lot of time has passed since, and there is no word...
