Tag: Safaricom
Telkom Kenya Claims It Does Not Owe KES 900 Million, Says Safaricom Inflated the Debt
Telcos Airtel and Telkom Kenya rolled the dice on a merger deal in early 2019. The plan was to see the carriers combine some...
Safaricom Compels Telkom and Airtel to Pay KES 1.3 Billion Debt Before Merger Deal
The merger deal between Airtel and Telkom Kenya has evoked a series of issues in the last couple of days. ICT regulator the Communications...
Safaricom to Add 2000 4G Stations as Shareholders Approve Largest Dividend Payout
Safaricom shareholders have approved KES 74.92 billion dividend payout for the FY that ended in March 31, 2019. This one of the telco’s biggest...
How to Activate VoLTE on Your Safaricom SIM-Card
Safaricom announced Voice over LTE (VoLTE) a month ago and they promised that it promises three times better phone call quality than 3G. For...
Safaricom Data Services are Down
It appears Safaricom's mobile data services are down.
This has been ongoing in the past 30 minutes, so if you cannot access the internet at...
Another Blow to Safaricom Alpha as Senior Employee Leaves the Innovation Hub
Safaricom Alpha was the telecommunication giant's "research and development organization" and it seems like it is on rocky ground thanks to another high profile exit.
Huston...
Safaricom Lures New Users with 50% Discount on Home Fibre
Safaricom today has announced that they are continuing to forge with their quest to connect more households to their fibre network.
The company says they...
Safaricom Fiber Added Over 5 Times More Subscribers than Zuku Last Quarter
Safaricom is closing down on Wananchi Group's Zuku Fiber market share in the fixed data market as shown in the latest CA report.
According to...
Telkom, Safaricom Lose Market Share in Recent Sector Report
As has been the case over previous quarters, the number of mobile subscriptions continue to grow in the Kenyan market. According to the Communications...
Safaricom Appoints Former CEO as Interim Lead
Yesterday, Safaricom posted the unfortunate news of the passing of their CEO, Bob Collymore. He had taken the reins of the company since 2010...
Safaricom to Announce Way Forward in Next 24 Hours Following Bob Collymore’s Death
Safaricom will announce the way forward after undergoing a major leadership blow earlier today, which will likely include details about the replacement of CEO...
Safaricom CEO Bob Collymore Has Passed Away
Telco Safaricom has confirmed that its CEO Bob Collymore has passed away.
Mr Collymore died earlier this morning at his home.
A statement from the nation's...
Safaricom is Currently Recovering Data Bundles Allocated Illegally After Network Bug
As reported earlier during the day, a lot of Kenyans woke up to a good a day after discovering a technical fault in Safaricom’s...
Kenyans Take Advantage of Safaricom’s ‘Glitch’ to Get Free Data
Networks are not perfect and sometimes glitches happen where the system fails to operate normally. Sometimes, these glitches lead to people taking advantage of...
Here is a List of Smartphones That Support Safaricom’s VoLTE
Safaricom today launched VoLTE (Voice over LTE) and with that, you might be wondering whether you phone supports it. VoLTE allows for crystal clearer...
Safaricom Announces VoLTE That Promises 3 Times Better Voice Call Quality than 3G
Safaricom today has announced VoLTE (Voice over LTE) and ViLTE (Video over LTE) which allows one to make crystal clear voice and video calls...
Safaricom Announces Fraud Detection Tool for Financial Companies
There are several local cases that have established the grave nature of financial fraud. The issue has far-reaching consequences for both the finance industry...
Safaricom Sued For Alleged Data Breach of its 11.5 Million Gambling Customers
Kenya's leading telecommunications provider, Safaricom has been slapped with a huge lawsuit for allegedly violating data privacy of its consumers.
This was filed at High...
Safaricom CTO Thibaud Rerolle Exits Telco, Heads Back to Europe
Safaricom CTO Thibaud Rerolle will be leaving the company by the end of July 2019 for a similar position for Vodafone Turkey. Mr. Rerolle...
Safaricom Reverse Call Feature is Live
A few days ago, we got wind of Safaricom’s plan to launch a reverse call product. The service, which is not new especially for...
Buggy Safaricom Home Fibre Parental Control Tool Lacks Opt-out Option, for Now
One of Safaricom’s key internet products is Home Fibre, which has been around for more than two years. The operator has done an excellent...
Telkom Kenya CEO Mugo Kibati Clarifies Merger Deal with Airtel and State of Market Dominace
Telkom Kenya CEO Mugo Kibati has clarified some issues surrounding the operations and plans of the operator on its path towards growth. The carrier,...
Safaricom Nabs and Charges Staff for Unlawful Use of Privileged Customer Data
Cellular fraud is not new in the Kenyan market. The vice takes many forms, including complex ones that are perpetrated by industry insiders. The...
Safaricom CEO Bob Collymore Tenure Extended, Says Business with Troubled Huawei to Stay
Telco Safaricom is one of the sponsors of the Shared Value Summit that is taking place in Nairobi. The event, which started earlier today,...
Safaricom Now Lets Customers Pay For Home Fiber Through PostPay
Safaricom today has announced an alternative payment method for their customers who use Safaricom Home Fibre.
Their new system which they call Payment through PostPay Limit will...
Safaricom’s Messaging App Bonga Gets a New Name
Safaricom has quite a number of apps to its roster and one of the more interesting ones was Bonga.
They announced Bonga last year, which...
Safaricom is Currently Experiencing Outage in South Nyanza Region
Safaricom appears to have experienced a technical issue in the South Nyanza region. People who are in that part of the country have reported...
MPESA Gets 2 Hour Countrywide Outage
Safaricom's mobile messaging service, MPESA is one of their most used products and people use it for different ways. Well it is experiencing a...
Safaricom Introduces Free YouTube Access for Some ‘All In One Bundle’ Subscriptions
Safaricom appears to have introduced free YouTube access for All In One Monthly Bundles. Capped at 5 GB (for the subscription session), users can...
mySafaricom M-PESA Transaction Failures are Embarrassingly Common and Need a Permanent Fix
Safaricom’s utility app mySafaricom is an excellent tool when it works. The app was launched more than two years and over time, it has...
