• Latest
  • All
  • How To
40 Percent Digitization and A Look at Kenyan Businesses During the Pandemic

40 Percent Digitization and A Look at Kenyan Businesses During the Pandemic

February 1, 2023
Microsoft

Microsoft Slashes 9,100 Jobs in Biggest Layoffs Since 2023

July 4, 2025
NASA

NASA Brings Space Missions to Netflix at No Extra Cost

July 3, 2025
ios 26-facetime

iOS 26 May Pause Video if You Start Undressing on FaceTime

July 3, 2025
apple iphone foldable

Apple Begins Testing Its First Foldable iPhone

July 3, 2025
DHgate Tablet Cases deals
Mobile Data

Kenya Draws More Tourists as Mobile Data Roaming Soars

July 3, 2025
Axian Telecom Considers Full Acquisition of Jumia

Axian Telecom Is Plotting a Full Buyout of Jumia

July 3, 2025
Cable TV

Kenya’s Cable TV Market Rebounds with 31.5% Growth

July 3, 2025
Premier League and Microsoft Announce Strategic AI Partnership for Enhanced Fan Engagement

Football Meets AI as Microsoft Joins Forces with the EPL

July 3, 2025
SMS

Kenyans Ditch SMS in Favor of WhatsApp and Chat Apps

July 1, 2025
DeepSeek_vs_ChatGPT

Hackers Build Malware That Tries to Reprogram AI Security Tools

July 1, 2025
Satellite Internet

Satellite Internet in Kenya Records 9.9% Decline in Users

July 1, 2025
Safaricom Ethiopia Celebrates Big Win with 10 Million Customers

Safaricom Ethiopia Celebrates Big Win with 10 Million Customers

July 1, 2025
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
No Result
View All Result

40 Percent Digitization and A Look at Kenyan Businesses During the Pandemic

Kenn Abuya by Kenn Abuya
February 1, 2023
in News
Reading Time: 2 mins read
258
0

A study done by e-commerce platform Glovo has shown that retailers and restaurants in Kenya are facing major difficulties due to the cost-of-living crisis, increasing inflation, and concerns about a recession.

In response, 86% of businesses are altering their strategies more frequently to reach a wider audience, and 77% are diversifying their offerings.

The assessment, which involved over 3,200 small and medium-sized food, grocery, and restaurant businesses in nine markets in Europe and Africa, found that 34% of SMEs have trouble attracting new customers, with 25% of UK businesses sharing the same concern.

Factors contributing to SMEs’ need for additional support and solutions include changing consumer behavior, high inflation, declining consumer spending, and broader economic risks.

Growth is still on the agenda for 2023 as the research also reveals that, despite the current economic turmoil, 62% of the businesses are in survival mode. However, 92% are optimistic they will achieve significant growth in the next 12 months.

The role of a technology partner is set to grow, and understanding the market and customers’ needs (at 90%) was rated as the most critical factor to help businesses remain relevant. Further,79% of businesses believe a technology partner will help them stay competitive as the cost of living soars worldwide.

Quotes

Caroline Mutuku, General Manager Kenya at Glovo, said: “ As we move forward post-pandemic and the lessons we acquired during that time, it is paramount that we continue to leverage on the current digitization of all sectors, for SMEs more than ever have to be open to technology, the future is here with us and it will get better with time, digitization is crucial to growth of SMEs, about 40% of businesses digitized during the COVID pandemic. Post-pandemic, 68% of businesses continue to operate digitally with 30% of them starting working with delivery partners during the pandemic.”

Tags: E-Commerce
SendShare146Tweet92
Kenn Abuya

Kenn Abuya

Kenn Abuya is a friend of technology, with bias in enterprise and mobile tech. Share your thoughts, tips and hate mail at [email protected]

Related Posts

Axian Telecom Considers Full Acquisition of Jumia

Axian Telecom Is Plotting a Full Buyout of Jumia

July 3, 2025
Black Friday 2024 Digital Fraud Report

Digital Fraud Drops Globally During Black Friday Shopping Season

December 17, 2024
The Courier Guy is South Africa’s leading courier service provider.

The E-commerce Revolution in South Africa: How The Courier Guy is Adapting to Thrive

June 13, 2024
Mobile Payments

Africa’s Digital Revolution: Mobile Payments Power E-commerce Boom

February 9, 2024
study of e-commerce in African markets

E-Commerce Surges In Africa But Trust Remains a Big Challenge

October 13, 2023
shopping online

All the Buy Now Pay Later Options Available in Kenya Right Now

August 5, 2023

Latest

Microsoft

Microsoft Slashes 9,100 Jobs in Biggest Layoffs Since 2023

July 4, 2025
NASA

NASA Brings Space Missions to Netflix at No Extra Cost

July 3, 2025
ios 26-facetime

iOS 26 May Pause Video if You Start Undressing on FaceTime

July 3, 2025
apple iphone foldable

Apple Begins Testing Its First Foldable iPhone

July 3, 2025
Mobile Data

Kenya Draws More Tourists as Mobile Data Roaming Soars

July 3, 2025
Axian Telecom Considers Full Acquisition of Jumia

Axian Telecom Is Plotting a Full Buyout of Jumia

July 3, 2025

Best devices

budget smartwatches 2025

Best Budget Smartwatches To Buy in Kenya 2025

February 13, 2025

Best Infinix Smartphones To Buy in Kenya 2024

February 13, 2025

Best Laptops for Battery Life in 2024

August 21, 2024

Best “Battery Warrior” Smartphones To Buy in 2024

August 22, 2024

Microsoft Slashes 9,100 Jobs in Biggest Layoffs Since 2023

July 4, 2025

NASA Brings Space Missions to Netflix at No Extra Cost

July 3, 2025

Techweez is a fast growing influential source of technology news, reviews and analysis by leading tech geeks in the industry.

Follow Us

Editorials

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

Actors and Film Crews Are Worried About Veo 3 Taking Their Jobs

Samsung QLED TVs Now Officially Certified for Real Quantum Dot Technology

Trump’s Tariffs Will Be the End of Affordable Tech

5 Ways to Prep Your Tech for Resale

The Weaponization of PDFs: How Cybercriminals Are Exploiting a Trusted Format

More News

Kenya’s Cable TV Market Rebounds with 31.5% Growth

Football Meets AI as Microsoft Joins Forces with the EPL

Kenyans Ditch SMS in Favor of WhatsApp and Chat Apps

Hackers Build Malware That Tries to Reprogram AI Security Tools

Satellite Internet in Kenya Records 9.9% Decline in Users

Safaricom Ethiopia Celebrates Big Win with 10 Million Customers

  • Terms Of Use
  • Techweez Brand
  • Privacy & Policy
  • Contact Us

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!

Hey there! Just a heads-up: we're big fans of cookies - both the digital and edible kind! 🍪 We use our cookies and some from third parties to ensure your browsing experience on our site is smooth sailing and secure.

 

But wait, there's more! We also use cookies to gather stats and insights on how you navigate our site. It's like getting a behind-the-scenes peek at your digital adventures!

 

Don't worry, you're in control. You can adjust your cookie settings anytime to suit your preferences. Feeling curious? Dive into our Privacy Policy for all the juicy details. Happy browsing! 🚀

Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
No Result
View All Result
  • News
  • Reviews
  • Features
  • Editorial
  • Automotive
  • Entertainment

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.