OPPO is a major smartphone player in the world and today they have announced a raft of measures they are implementing in response to the COVID-19 pandemic.
The company has said they have formed a special team to oversee preventative actions and maintain ongoing operations.
For starters, they have implemented safety measures for the employees. OPPO says they have a full supply of face masks for their employees worldwide and are encouraging staff to work from home. The staff that are required onsite, they are practicing preventative measures like maintaining social distance.
Regarding their onsite staff at retail shops, OPPO says they conduct preventative measures like daily disinfection, social distancing and daily temperature checks. They encourage people to use their online channels to check out their products.
The company has also developed an intranet system where their staff will report their daily health updates. They have also reduced business travel and requested them to use online communication as possible. Employees are also required to do a 14-day self-quarantine if they must travel to ensure the health and safety of their employees.
OPPO says that their online service team is working around the clock to ensure that user inquiries are answers. This is good since remote support will prevent the need for OPPO customers to make the trip to their service center for services that can be done remotely.