The start of the pandemic saw teclos and financial organizations axe some transaction charges to cushion customers from economic constraints brought forth by COVID-19.
Some of the decisions have since been reversed and revised. For instance, operator Safaricom adjusted its M-PESA rates on Jan 1, 2021, in an attempt to recoup some of its mobile money revenues.
Telkom Kenya has done the same thing in a move that aims to reintroduce a small fee for transactions that had been free for nearly a year now (under KES 1000 transfers).
Here are the new charges, effective from today, March 5:
| Min | Max | Send to Registered user (T-Kash and other networks) | Send to unregistered user | Withdrawal fees |
| 1 | 49 | FREE | N/A | N/A |
| 50 | 100 | FREE | N/A | 10 |
| 101 | 500 | 5 | 36 | 26 |
| 501 | 1000 | 4112 | 41 | 26 |
| 1001 | 1500 | 20 | 46 | 26 |
| 1501 | 2500 | 32 | 61 | 26 |
| 2501 | 3500 | 45 | 93 | 48 |
| 3501 | 5000 | 55 | 120 | 65 |
| 5001 | 75000 | 65 | 145 | 80 |
| 7501 | 10000 | 85 | 190 | 105 |
| 10001 | 15000 | 90 | 245 | 155 |
| 15001 | 20000 | 90 | 265 | 175 |
| 20001 | 35000 | 100 | 285 | 175 |
| 35001 | 50000 | 100 | N/A | 265 |
| 50001 | 150000 | 100 | N/A | 295 |
The daily T-Kash limit per transaction remains at KSh 150,000, with the daily sending limit being retained at KSh 300,000 with a wallet limit access of KSH 300, 000.
Any transactions between KSh 50,000 up to KSh 300,000 will attract a rate of KES 100. All other fees remain unchanged.
