Value-added distributor Mart Network and business communication technology firm Mitel have announced a partnership that seeks to expand remote working while offering mobility solutions in Africa.
The development follows issues brought forth by the pandemic, which has since forced companies to look into other options of doing business, including investing in tools such as social media, webinars, and tele-calling.
While the pandemic has affected virtually all sectors of economies, key changes have been seen in IT spending.
Before the pandemic started, spending was prominent in areas such as government, finance, manufacturing, utilities, and transport.
That has since changed because the pandemic has made way for expenditure in other areas such as education and healthcare.
It has also been since established that IT companies have been experiencing high demand for a scalable Unified Communication as a Service (UCaaS) portfolio to serve their remote workforce.
The stated partnership includes mobile apps that are linked to company workspaces for more collaborative efforts.
Furthermore, the partnership arrives at a time when Unified Communication (UC) service providers are experiencing demand for a scalable UCaaS portfolio, which comes at a low cost with a strong presence in instant messaging, mobility and conferencing services.
Perhaps the main driving force behind UCaaS is mobility, because according to the companies, workers are no longer restricted to traditional office workspaces, and prefer to working remotely.
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UCaaS market will grow from USD 17.35 billion (2016) to USD 28.69 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 10.6 per cent.
“Right now, there is a need for flexible home working solutions. The market is ripe for collaborative communication and remote working solutions, smart digital workspaces as well as endpoint security and management solutions”, said Mr. Asif Khan, Channel Director, Middle East and Africa (MEA).
“Mart Networks has a place for every vendor represented in the collaboration space. Our role is to understand the customer’s business and create a seamless value proposition throughout the collaboration value chain,” says Moiz Maloo, CEO Mart Networks.