How to Check the Ratings You’ve Received From Uber Drivers

The new update is rolling out to customers globally.


Uber is increasing the insights it offers on its app. The ride-hailing app will now show you how many five-star and one-star ratings you’ve received from drivers from the time you started using the app.

Uber has added a new tab on its privacy menu that breaks down riders ratings. Here’s how to check:

  • Tap on your Profile, click Settings, scroll down to Privacy and then tap on Privacy Center
  • When you’ve opened the Privacy Center tab, swipe through the carousel until you reach the Would you like to see a summary of how you use Uber tile
  • Scroll down to the Browse your data section and click on View my ratings to see the breakdown
Uber Privacy Center
Uber Privacy Center

Here’s my breakdown:

Uber Ratings
Uber Ratings

Uber says that it can kick out riders with low ratings. The platform has offered ways to increase your ratings:

  • Don’t slam the door! It is easy to accidentally slam a door if you aren’t thinking about it, and drivers have consistently cited door slams as a reason why they deduct stars.
  • Treat everyone and everything with respect: As outlined in our Community Guidelines, we want riders and drivers to feel safe, respectful, and positive. Always treat your driver and their vehicle as you would want to be treated.
  • Be ready: Remember that drivers’ time is valuable and they shouldn’t have to wait for you. A smooth pickup is better for everyone so be ready to go when the driver arrives.
  • Buckle Up: Studies show that unbuckled passengers in the back seat can put the driver at greater risk of injury in a crash. So always remember to buckle up for your and the driver’s safety.
  • Pack it in, pack it out: Drivers shouldn’t have to clean up after you. Always make sure to take your trash and any other belongings with you. Don’t leave a mess behind.

UberCHAPCHAP is Uber Kenya’s Way of Keeping Competitive Pricing and Drivers Loyal