• Latest
  • All
  • How To
MPESA

M-Pesa Paybill “Technical Issue” Persists 12 Hours later

December 17, 2024
Top 5 Platforms to Sell Bitcoin for Cash Without Stress

Top 5 Platforms to Sell Bitcoin for Cash Without Stress

June 29, 2025
Subscription Nuisance: Gmail's New Tool Arrives in Kenya

Declutter! Gmail Feature to Manage Influx of Subscriptions Arrives in Kenya

June 28, 2025
Togo Cracks Down on Social Media as Protests Demand Leader's Resignation

Togo Shuts Down Social Media Access

June 28, 2025
Windows Blue Screen of Death

Microsoft Is Retiring the Iconic Blue Screen of Death After Nearly 40 Years

June 27, 2025
DHgate Tablet Cases deals
xiaomi_ai_glasses

Xiaomi Enters Smart Glasses Market with Its First AI-Powered Pair

June 27, 2025
Google Ask Photos

Google Relaunches Ask Photos with Faster, Smarter AI Search

June 27, 2025
Hashtags on X

Musk Drops Hashtags From Paid Posts on X

June 27, 2025
YouTube

YouTube Creators Need to Be 16 or Older to Live Stream Alone

June 27, 2025
How to Install a VPN and the Best Options in Kenya

How to Install a VPN and the Best Options in Kenya

June 27, 2025
Internet router with fiber connection

Competition Authority Cracks Down on Kenyan Landlords Blocking Internet Providers

June 27, 2025
Iran cyberattacks

Cyber Attacks Soar After US Airstrikes on Iran Sites

June 27, 2025
Communications Authority ranked by ITU as best in Africa ICT regulations

Media Blackout: Communications Authority Orders Halt to Live Protest Coverage

June 25, 2025
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
No Result
View All Result

M-Pesa Paybill “Technical Issue” Persists 12 Hours later

Sakwa Kombo by Sakwa Kombo
December 17, 2024
in News
Reading Time: 2 mins read
251
0
MPESA

A technical issue facing M-PESA Paybill is still affecting transactions this morning. This was confirmed by Safaricom and comes 12 hours after the company had claimed the issue had been resolved.

“We are experiencing a recurring service intermittency affecting some PayBill payments. The issue is under resolution by our technical team, we shall inform you once normal services resume.” Says , Safaricom.

Last evening, M-pesa customers using the Paybill feature and other 3rd party services reliant on M-Pesa began experiencing issues. A notice to customers from the telco at 8pm last night stated that the issue had been resolved.

However, this appeared not be the case for some, especially those trying to buy electricity tokens via M-Pesa. 3 hours after Safaricom’s notice, the Kenya Power issued it’s own statement advising customers to use alternative digital channels to purchase electricity.

NCBA Loop also confirmed that M-pesa is unavailable on its digital platform due to technical issues. Later in the night, some customers had reprieve as the stalled transactions via M-Pesa Paybill were fulfilled. However, this was not the case for everyone indicating the matter was yet to be fully resolved.

M-Pesa currently holds over 96% of Kenya’s mobile money market and any challenges it faces affects millions of Kenyans. In addition, the M-Pesa API ecosystem has over 70000 developers meaning many 3rd party services are reliant on M-Pesa.

Safaricom’s Quality of Service

According to Kenya’s Communications Authority (CA) Safaricom’s end-to-end QoS performance, which measures communication services’ overall quality and reliability, dropped from 95.68% in 2020/2021 to 95% in 2021/2022. In 2023, this number dropped to 87.60%. This was the third year in a row Safaricom’s QoS dropped. Perhaps, a sign overall quality of service at Safaricom has been dropping.

Tags: PayBillSafaricom
SendShare148Tweet93
Sakwa Kombo

Sakwa Kombo

My Bio is in my written articles.

Related Posts

Unified Payment Interface

CBK’s New Fast Payment System Plan Could Rival M-Pesa

June 24, 2025
Kenya Safaricom share sale

Kenya Plans Mega Sale of Safaricom Shares to Raise Over a Billion Dollars

May 26, 2025
Safaricom, Airtel, Telkom lawsuit

Safaricom, Airtel, Telkom and CA Sued in Data Rollover Lawsuit

May 28, 2025
Safaricom launches revamped business loans

Safaricom Unveils Business Credit via M-PESA and Pochi Wallets

May 21, 2025
Safaricom Quickmart partnership

Safaricom 4G and 5G Routers Now Available at Quickmart Stores

May 17, 2025
Safaricom 5G for Business

How Safaricom 5G is Revolutionizing Enterprise Connectivity

May 17, 2025

Latest

Top 5 Platforms to Sell Bitcoin for Cash Without Stress

Top 5 Platforms to Sell Bitcoin for Cash Without Stress

June 29, 2025
Subscription Nuisance: Gmail's New Tool Arrives in Kenya

Declutter! Gmail Feature to Manage Influx of Subscriptions Arrives in Kenya

June 28, 2025
Togo Cracks Down on Social Media as Protests Demand Leader's Resignation

Togo Shuts Down Social Media Access

June 28, 2025
Windows Blue Screen of Death

Microsoft Is Retiring the Iconic Blue Screen of Death After Nearly 40 Years

June 27, 2025
xiaomi_ai_glasses

Xiaomi Enters Smart Glasses Market with Its First AI-Powered Pair

June 27, 2025
Google Ask Photos

Google Relaunches Ask Photos with Faster, Smarter AI Search

June 27, 2025

Best devices

budget smartwatches 2025

Best Budget Smartwatches To Buy in Kenya 2025

February 13, 2025

Best Infinix Smartphones To Buy in Kenya 2024

February 13, 2025

Best Laptops for Battery Life in 2024

August 21, 2024

Best “Battery Warrior” Smartphones To Buy in 2024

August 22, 2024

Top 5 Platforms to Sell Bitcoin for Cash Without Stress

June 29, 2025

Declutter! Gmail Feature to Manage Influx of Subscriptions Arrives in Kenya

June 28, 2025

Techweez is a fast growing influential source of technology news, reviews and analysis by leading tech geeks in the industry.

Follow Us

Editorials

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

Actors and Film Crews Are Worried About Veo 3 Taking Their Jobs

Samsung QLED TVs Now Officially Certified for Real Quantum Dot Technology

Trump’s Tariffs Will Be the End of Affordable Tech

5 Ways to Prep Your Tech for Resale

The Weaponization of PDFs: How Cybercriminals Are Exploiting a Trusted Format

More News

Musk Drops Hashtags From Paid Posts on X

YouTube Creators Need to Be 16 or Older to Live Stream Alone

How to Install a VPN and the Best Options in Kenya

Competition Authority Cracks Down on Kenyan Landlords Blocking Internet Providers

Cyber Attacks Soar After US Airstrikes on Iran Sites

Media Blackout: Communications Authority Orders Halt to Live Protest Coverage

  • Terms Of Use
  • Techweez Brand
  • Privacy & Policy
  • Contact Us

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!

Hey there! Just a heads-up: we're big fans of cookies - both the digital and edible kind! 🍪 We use our cookies and some from third parties to ensure your browsing experience on our site is smooth sailing and secure.

 

But wait, there's more! We also use cookies to gather stats and insights on how you navigate our site. It's like getting a behind-the-scenes peek at your digital adventures!

 

Don't worry, you're in control. You can adjust your cookie settings anytime to suit your preferences. Feeling curious? Dive into our Privacy Policy for all the juicy details. Happy browsing! 🚀

Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
No Result
View All Result
  • News
  • Reviews
  • Features
  • Editorial
  • Automotive
  • Entertainment

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.