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Kenya (CA) has ordered the suspension of Telegram services

DN Murebu by DN Murebu
January 25, 2025
in News
Reading Time: 2 mins read
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Image showing suspension of Telegram services in Kenya. Lady holding phone with Telegram app.

The Communications Authority of Kenya (CA) has ordered the suspension of Telegram services during specific hours of the ongoing Kenya Certificate of Secondary Examination (KCSE), marking another chapter in the global history of Telegram restrictions.

On November 8, 2024, CAK Director General David Mugonyi issued a directive to major telecom operators – Safaricom, Airtel, Telkom, and JTL – to suspend Telegram operations during examination hours. The restriction applies from 7:00 AM to 10:00 AM and 1:00 PM to 4:00 PM on weekdays until November 22, 2024.

The Ministry of Education has reported eleven cases of examination supervisors attempting to smuggle mobile phones and materials to candidates, prompting stricter measures. Basic Education PS Dr. Belio Kipsang, while supervising examination distribution in Kikuyu town, warned school administrators against facilitating examination irregularities.

“Telegram Inc. has remained non-responsive and continues to host offending forums,” said David Mugonyi, Director General of the Communications Authority, in a letter to telecom operators obtained by Techweez.

NetBlocks, an internet monitoring organization, confirmed the restriction’s implementation through metrics showing reduced Telegram accessibility in Kenya, consistent with previous exam-period restrictions.

Regulatory Environment

The restriction comes amid intensifying global scrutiny of messaging platforms. In September, Telegram updated its privacy policies to allow sharing of user data with law enforcement, a significant shift from its previous stance. The change followed pressure from European regulators and widespread concerns about the platform’s role in unauthorized content distribution.

The messaging platform’s challenges in Kenya highlight the growing tension between privacy-focused technology companies and government regulators. Telegram’s market position has been built on its reputation for privacy and minimal content moderation, features that have attracted both legitimate users and those seeking to evade detection.

The temporary nature of Kenya’s restriction suggests limited immediate impact on Telegram’s operations. However, the pattern of regulatory actions against the platform points to potential longer-term challenges for its business model.

Tags: Communications Authority of KenyaKenya
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DN Murebu

DN Murebu

DN, an award-winning tech guru, juggles podcast hosting, storytelling, and building cutting-edge tech solutions. He discovered the value of asking for help after nearly electrocuting his entire family as a kid—a mishap that firmly established him as the household's chief mischief-maker and fearless explorer.

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