Samsung Smartphones to Get Faiba 4G VoLTE Support After Valentine’s

Faiba 4G

Faibe 4GAfter a colourful launch with a lot of buzz, Faiba 4G has not reached the milestone everyone hoped it would. The service has been around for quite some time now but the biggest hurdle for the company has been lack of support for Band 28 (700MHz). Very few phones support the Band and even those that do, the respective manufacturers have to push out an OTA (Over the Air) update in order for Faiba 4G to work perfectly.

At launch, only Nokia smartphones were ready to work flawlessly on the network, others like Lenovo (Motorola), Samsung, TECNO and Infinix were yet to receive support for this Band. Well, the wait for Samsung users is about to end, albeit in March this year.

Samsung Electronics East Africa revealed that they have been working with Jamii Telecommunications Limited (JTL), the company behind Faiba 4G in testing their compatible phones to work on the network. Samsung said that they will be pushing an OTA update to their compatible smartphones, starting with the J-Pro series of 2017 going upwards, enabling their phones to work on Faiba 4G VoLTE network.

We did not get an exact list of smartphones from Samsung, but from our list of Phones that pack Band 28, here are Samsung smartphones that might be getting said OTA update in March:

  • Samsung Galaxy S7 and S7 Edge
  • Samsung Galaxy S8 and S8+
  • Samsung Galaxy Note 5, Note FE and Note 8
  • Samsung Galaxy A5 (2016 models & 2017 models) and A7 (2016 models & 2017 models)
  • Samsung Galaxy J7 Pro, J7 (2017),  J5 Prime, J2, J2 Prime

This is encouraging to Samsung users and we hope that other manufacturers will also be updating their smartphones soon to support Faiba 4G network.

Read More: Here’s a List of Smartphones That Work On JTL’s Faiba 4G Network


  1. I have a samsung j7 pro version (j730F) which I bought locally and it does not support LTE/ Band 28 (700MHZ). I hope the update will open up both voice and data on JTL faiba.

  2. They should focus on more locally popular brands such as Tecno,Infinix and the likes if they want to gain a foothold in the market.

  3. i purchase faiba sim card and activated in my sony xperia phone .before purchasing i ask with customer care if it will work with my sony xperia xa1 phone customer care told me it will work but its totally different its not working .please help

    • What’s the model version of your Xperia XA1? Only G3125 and G3116 support Band 28 which Faiba 4G runs on. Therefore, if you have either of these models, you should be able to access Faiba 4G internet but VoLTE won’t work.

      • My Sony xperia is G3116 but before purchasing faiba Sim card I have discussed with faiba customer service

      • could please checking to my mobile Samsung galaxy c9 pro if its working to the faiba 4g service because its very important to me and very needed

  4. I have a Samsung galaxy C9 Pro and i have purchased the Faiba4g Sim-card as to use in my mobile but not working So i have still waiting to the updates and looking for every day and every time to add in my mobile the list of compatible phones in faiba4g services so please kindly update as to use this very good service

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