Google Responds to the Gmail Outage Experienced Today in Kenya



Today, a number of critical Google services that people use daily had severe outages and this inconvenienced a lot of people.- It affected services like Google Drive, Google Meet and  Gmail which are used by people daily for their work or individual needs.

Upon inquiry of this matter to Google, the company issued a statement to Techweez about the service outage that inconvenienced many.

The problem with Gmail should be resolved. We apologise for the inconvenience and thank you for your patience and continued support.” – Dorothy Ooko, Google’s Head of Communication and Public Affairs, Africa said. “Google engineers will provide an incident report with the public soon.

Early today, many users globally complained about their connectivity issues with the various Google services listed on social media and on Down Detector. Many complained that they couldn’t receive emails or setup meetings or even upload documents to google Drive

Google acknowledged the issue an hour after we saw the first reports and constantly issued updates about the Gmail outage on their portal.

Globally, according to Google, as of 2:10pm local time, they were able to resolve the issue with Gmail. “The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support,” they said on the G Suite Status Dashboard. “System reliability is a top priority at Google. We are making continuous improvements to make our systems better.”

The infrastructure that makes sure that Google Services run are never 100% reliable but they damn near are. However, this is not the first time we have seen Google Services having major outages. Last year, we saw a huge outage affecting Gmail, Google Drive, Hangouts and Maps that went on for several hours. Also in the same year, Google Cloud had a huge outage in the US that knocked out Gmail, YouTube and Nest as well as other platforms like Vimeo, Snapchat and Discord.



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