• Latest
  • All
  • How To
No Compensation for Dropped Calls After MPs Let Information Amendment Bill Expire

No Compensation for Dropped Calls After MPs Let Information Amendment Bill Expire

January 29, 2022
digital-tv-standards-kenya

Kenya Sets New Rules for Digital TVs Starting Next Month

June 19, 2025
Kenya's Government Censors X for Global Image

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 19, 2025
drones-healthcare-delivery

Rural Kenya Is Turning to Drones to Speed Up Healthcare Delivery

June 18, 2025
TikTok

TikTok Could Go Dark (Again) in the U.S. This Week

June 17, 2025
DHgate Tablet Cases deals
whatsapp meta ads

Meta Officially Brings Ads to WhatsApp

June 17, 2025
Infinix Smart 10 HD

Infinix Launches the Smart 10 Series Lineup

June 16, 2025
Infinix Hot 60 Pro+

Infinix Wants to Fit a 5,160 mAh Battery in the Slim Hot 60 Pro+ Frame

June 16, 2025
Aigov

U.S. Plans to Launch AI Hub for Government Agencies

June 16, 2025
multichoice-dstv-showmax

Multichoice Subscriber Numbers Drop by 15% As Kenyans Cut Back on Spending

June 16, 2025
Huawei-Watch

Huawei Surpasses Apple to Lead Global Wearables Market

June 12, 2025
Kenya-KICTANet-MindHYVE-ai-

Kenya Partners with US AI Firms to Co-Create National AI Policy with KICTANet

June 12, 2025
youtube-apple-ai

Creators Can Now Promote Videos Without Leaving YouTube Studio

June 12, 2025
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
No Result
View All Result

No Compensation for Dropped Calls After MPs Let Information Amendment Bill Expire

Kenn Abuya by Kenn Abuya
January 29, 2022
in News
Reading Time: 2 mins read
256
0

Back in 2020, the Kenya Information and Communication (Amendment) Bill was introduced to the National Assembly.

According to an edit to the law, telcos were tasked to credit a customer who initiates a call that gets dropped after a connection by KES 10 for each interrupted call within their network for a maximum of three dropped calls per day. The revision also added that despite the said compensation, an operator could not be tasked to compensate a customer where a call drops due to third-party interference on a carrier’s connection lines or an inevitable accident.

This amendment was key because it sought to compel carriers to improve their services and reduce or eliminate call interruption altogether.

However, the bill has since expired because members of parliament failed to pursue it, and it was therefore not reviewed by the National Assembly. Often, a bill expired if it is not discussed for more than one year.

“The following Bills which were published in 2019 and whose second reading had not been concluded by end of the fifth session have now lapsed,” Justin Muturi, the Speaker of the National Assembly in a statement.

So, what does this mean? Well, first, if you have experienced dropped calls, operators, including the likes of Safaricom, Airtel and Telkom Kenya are not going to compensate you because there is no legal framework to compel them to do so.

Remember in the past, carriers had spent millions of shillings reimbursing Kenyans for dropped calls. This happened sporadically about three years ago when many people received hundreds of shillings and perhaps more for network failures. The exercise had been pushed by the CA.

And where does this leave us?

The bill can be introduced to the National Assembly by an MP and should be debated before it is signed into law.

Will this development take place? We will inform you when it does.

SendShare146Tweet92
Kenn Abuya

Kenn Abuya

Kenn Abuya is a friend of technology, with bias in enterprise and mobile tech. Share your thoughts, tips and hate mail at [email protected]

Related Posts

digital-tv-standards-kenya

Kenya Sets New Rules for Digital TVs Starting Next Month

June 19, 2025
Kenya's Government Censors X for Global Image

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 19, 2025
drones-healthcare-delivery

Rural Kenya Is Turning to Drones to Speed Up Healthcare Delivery

June 18, 2025
TikTok

TikTok Could Go Dark (Again) in the U.S. This Week

June 17, 2025
whatsapp meta ads

Meta Officially Brings Ads to WhatsApp

June 17, 2025
Infinix Smart 10 HD

Infinix Launches the Smart 10 Series Lineup

June 16, 2025

Latest

digital-tv-standards-kenya

Kenya Sets New Rules for Digital TVs Starting Next Month

June 19, 2025
Kenya's Government Censors X for Global Image

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 19, 2025
drones-healthcare-delivery

Rural Kenya Is Turning to Drones to Speed Up Healthcare Delivery

June 18, 2025
TikTok

TikTok Could Go Dark (Again) in the U.S. This Week

June 17, 2025
whatsapp meta ads

Meta Officially Brings Ads to WhatsApp

June 17, 2025
Infinix Smart 10 HD

Infinix Launches the Smart 10 Series Lineup

June 16, 2025

Best devices

budget smartwatches 2025

Best Budget Smartwatches To Buy in Kenya 2025

February 13, 2025

Best Infinix Smartphones To Buy in Kenya 2024

February 13, 2025

Best Laptops for Battery Life in 2024

August 21, 2024

Best “Battery Warrior” Smartphones To Buy in 2024

August 22, 2024

Kenya Sets New Rules for Digital TVs Starting Next Month

June 19, 2025

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 19, 2025

Techweez is a fast growing influential source of technology news, reviews and analysis by leading tech geeks in the industry.

Follow Us

Editorials

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

Actors and Film Crews Are Worried About Veo 3 Taking Their Jobs

Samsung QLED TVs Now Officially Certified for Real Quantum Dot Technology

Trump’s Tariffs Will Be the End of Affordable Tech

5 Ways to Prep Your Tech for Resale

The Weaponization of PDFs: How Cybercriminals Are Exploiting a Trusted Format

More News

Infinix Wants to Fit a 5,160 mAh Battery in the Slim Hot 60 Pro+ Frame

U.S. Plans to Launch AI Hub for Government Agencies

Multichoice Subscriber Numbers Drop by 15% As Kenyans Cut Back on Spending

Huawei Surpasses Apple to Lead Global Wearables Market

Kenya Partners with US AI Firms to Co-Create National AI Policy with KICTANet

Creators Can Now Promote Videos Without Leaving YouTube Studio

  • Terms Of Use
  • Techweez Brand
  • Privacy & Policy
  • Contact Us

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!

Hey there! Just a heads-up: we're big fans of cookies - both the digital and edible kind! 🍪 We use our cookies and some from third parties to ensure your browsing experience on our site is smooth sailing and secure.

 

But wait, there's more! We also use cookies to gather stats and insights on how you navigate our site. It's like getting a behind-the-scenes peek at your digital adventures!

 

Don't worry, you're in control. You can adjust your cookie settings anytime to suit your preferences. Feeling curious? Dive into our Privacy Policy for all the juicy details. Happy browsing! 🚀

Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
No Result
View All Result
  • News
  • Reviews
  • Features
  • Editorial
  • Automotive
  • Entertainment

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.