Equity Bank services are often accessed using the USSD code *247#.
Now, the bank has announced that it has updated the service, and will now offer a unified banking experience across mobile networks in Kenya.
This development means that customers can now access the USSD service on Safaricom Telkom, Airtel, and Equitel.
The Bank has now expanded its services to meet its customers’ needs. Some of the new features on the platform include access to instant loans that range between Kes.100 and Kes.3million; self-registration or onboarding of both existing Equity and non-Equity customers on the service; and customers being able to save or maintain recipient’s bank details which makes it easy and convenient to do repeat transactions.
The *247# USSD service also enables customers with any mobile device, to access bank services regardless of the device make – feature phones (Kabambe) or smartphones.
The bank has also since released Till Numbers that are interoperable, and a better mobile banking app named Equity Mobile.
Equity Mobile is modern and feels way much better than Eazzy Banking App that is actually dated, with a bunch of issues such as high failure rates. Both apps can be used to access the lender’s services, although we advise you use Equity Mobile, which has also been updated to run on Android 12 devices.
“COVID has acted as a tailwind to the adoption of digital banking making us transform into a Big Tech in the financial services sector. The Group is increasingly shifting from its legacy brick and mortar model of branches and ATMs to self-service model of client’s own electronic devices or third-party infrastructure as more customers opt for cashless transactions,” says Equity Group Managing Director and CEO, Dr. James Mwangi.