There are many ways to buy Kenya Power tokens in Kenya. The most popular channel is via M-PESA paybill.
However, the channel costs customers some transaction fees, so those who do not want to pay that usually have ways to do so. Apps such as Mwangaza and Vooma allow these customers to buy tokens without transaction fees.
However, it seems that these third-party apps and companies will not be able to offer the service anymore following a notice by Kenya Power that tokens will only be bought using M-PESA effective September 1, 2022.
“We wish to inform our prepaid and postpaid customers that effective Thursday 1st September 2022, the purchase of prepaid tokens and payment of postpaid bills will ONLY be made through authorized channels,” says KP in a statement.
These are the said authorized channels:
Prepaid – M-PESA Paybill 888880
Postpaid – M-PESA Paybill 888880, and authorized banks.
New Connections – M-PESA Paybill 888899
The deadline appears to be quite short, and this has raised some concerns among Kenyans. It is also not clear if Kenya Power will be able to handle all that traffic by itself. In the past, some customers have had issues with the M-PESA channel, including extended delays.
Also, as seen, prepaid customers will not be able to purchase token via authorized banks.
To find if your bank can allow you to settle your postpaid bill, check out this site.
