UPDATE: Equity and KCB introduced charges when purchasing Kenya Power Kenya tokens via their platforms. We have amended the story to reflect those changes.
The other weekend, some Kenyans couldn’t purchase Kenya Power tokens because there was an issue with the power company’s token generation system. The downtime was fixed hours later, but there were many complaints, nonetheless. However, some services, besides the ordinary M-PESA purchase channel, could afford customers access to the tokens. Not many customers want to use M-PESA’s pay bill service because its transaction charges are high. Worse, some of those transaction-free services were not working at the time too, including the Mwangaza App, which has a loyal following and has been in business for an extended period.
This story, however, is not about the downtime, but a look into services that you can use to purchase Kenya Power tokens without paying those exorbitant M-PESA charges. Ready? Here are some of them (you can add more in the comments section if we have missed any):
This is the most popular of the group because it has loyal customers. It has been working great, save for the downtime it experienced last week. All you need to do is just download the app, set it app, load its wallet (via M-PESA without transaction charges too), and transact away.
This service also has a lot of customers. It does not charge customers anything when they want to purchase Kenya Power tokens. If the Mwangaza app doesn’t work for you, then you can test it out. To note, some customers opted for this service when other channels were not working over the course of last week.
Tingg, formerly the Mula App, is a payments service by fintech corporation Cellulant. It works just like the aforementioned Mwangaza and Pesapal apps. The beauty of it is that it is mostly stable and has few to zero complaints on social media platforms because it just works as advertised.
This is an e-commerce platform that also features a payments service. Some of its bill payment services, such as Kenya Power token purchases, can be requested for free.
Which service do you use?