Kenyans who have linked their Mpesa to PayPal for money transfers are reporting disruptions.
One Twitter user posted earlier this morning. He claimed the service has not been available to Kenyans for about four days.
Rufas Kamau claimed that online workers are unable to access their money. He added “there’s no official communication.”.
The first claims were backed up by Tom Makau. In his tweet, he asked if anyone else was experiencing problems with the service. Additionally, he added that he has been experiencing problems for the last three days.
PayPal to Mpesa Website Under Maintenance
A spot check on the official website paints a more gruesome picture. The official website at the time of checking was down for maintenance.
The statement simply read: “Under maintenance: The website is under maintenance in order to serve you better. Please visit this website again in a few minutes.”
The platform is run by Thunes, a Singaporean financial institution. Another Twitter user had asked Safaricom PLC if there is a need for concern. However, Safaricom is yet to respond to the tweet.
Customers who use PayPal to Equity Bank to access their funds are reporting no issues. The service between the two platforms is normal and funds are accessible as normal in usual timeframe.