One of Twitter’s biggest problems is solving the issue of abuse on its platform. It is one of the biggest requests by its users where they continuously ask the company to tackle down trolls and give them more options to weed out chronic abusers.
Over time, Twitter has made improvements to bolster their anti-harassment tools and now they are admitting that they have not done enough. Twitter’s VP of Engineering, Ed Ho, admitted this in a tweetstorm.
“Making Twitter a safer place is our primary focus and now we are now moving with more urgency than ever,” he admitted. He also said that the company did not move fast enough in the pursuit of making it safer and now are thinking about doing this “in days and hours not weeks and months.”
Jack Dorsey, Twitter’s CEO echoed his sentiments where he said “We’re taking a completely new approach to abuse on Twitter. Including having a more open & real-time dialogue about it every step of the way.”
According to Ed Ho, the updates will be “visible and some will be less so” but he revealed what we should expect to be effected this week. “This week, we’ll tackle long overdue fixes to mute/block and stop repeat offenders from creating new accounts,” he said on the tweet.
The last time they made an update to the mute list is when they added it for notifications and for the block button, they made it even more effective than ever. The idea to stop repeat offenders from creating new accounts is a nice touch and will definitely make its users feel more safe on the platform.