• Latest
  • All
  • How To
Facebook

Facebook Built a Chatbot for Its Employees to Use When Asked Difficult Questions During the Holidays

December 3, 2019
Former Safaricom Chief Enterprise Business Officer, Cynthia Karuri-Kropac

Frankline Okata Takes Over as Cynthia Karuri-Kropac Exits Safaricom PLC

July 10, 2025
AI

OpenAI and Perplexity Launch Browsers to Rival Google Chrome

July 10, 2025
Vivo-Y29-4G

Vivo Y29 Launches in Kenya at KES 23,999

July 10, 2025
galaxy z fold7-galaxy z flip7-samsung

Samsung Unveils Galaxy Z Fold7 and Z Flip7 with Bigger Screens

July 10, 2025
DHgate Tablet Cases deals
GTA VI

Rockstar May Be Testing 96-Player Servers for GTA 6

July 10, 2025
Former X CEO, Linda Yaccarino

Linda Yaccarino Steps Down as CEO of X After Two Years

July 9, 2025
Apple-WWDC25-iOS-26

iPhone Users Are Not Too Happy With the iOS 26 Liquid Glass Design

July 9, 2025
Official document handover by Bernard Mwonyonyo and Habib Lukaya from Roam.

E-Mobility in Kenya Gets a Lift with New Bike Financing Program

July 9, 2025
Samsung

This Samsung Security Update Could Change How You Use Your Phone

July 9, 2025
tecno ultimate g fold concept

TECNO Joins Tri-Fold Race With Ultimate G Fold Concept Phone

July 10, 2025
Microsoft Edge browser

Microsoft Makes Edge 40% Faster in a Bid to Lure Chrome Users

July 8, 2025
Weak Checks Make Kenyan Digital Lenders Easy Targets for Criminals

Weak Checks Make Kenyan Digital Lenders Easy Targets for Criminals

July 8, 2025
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
No Result
View All Result

Facebook Built a Chatbot for Its Employees to Use When Asked Difficult Questions During the Holidays

George Kamau by George Kamau
December 3, 2019
in News
Reading Time: 2 mins read
264
0
Facebook

FacebookThis year Facebook CEO Mark Zuckerberg and other tech CEO have been spending time in Congress grilled by lawmakers and answering questions about data privacy or why their companies are destroying democracy. Facebook employees got worried their family members or friends will pry them with these same questions this holiday season.

The social media giant launched a chatbot for its employees to use so that it would teach them official company answers for dealing with such thorny questions.

The chatbot which is aptly called Liambot, not Zuckbot uses artificial intelligence to help the employees handle any conversation they have concerning their company by instructing them to answer with these points  put together by Facebook’s public relations department according to the New York Times:

  • Facebook consults with experts on the matter.
  • It has hired more moderators to police its content.
  • It is working on A.I. to spot hate speech.
  • Regulation is important for addressing the issue.

“Our employees regularly ask for information to use with friends and family on topics that have been in the news, especially around the holidays. We put this into a chatbot, which we began testing this spring,” a Facebook spokeswoman said.

The bot links up to company blog posts and news releases.

The company has been in multiple scandals with the recent one where they allow political ads that spread disinformation and could influence elections.

With all these scandals, Facebook has lost its attractiveness as a tech giant in the silicon valley and now ranks seventh in a Glassdoor survey which asked people where they most wanted to work. So, obviously Facebook employees would be asked by their friends why they continue working at the company.

The bot is a first for the company as it used to either share news releases in internal groups or directly with those who asked for advice. Facebook say s that Liambot is a more efficient way to help its employees.

This information got reactions on Twitter

https://twitter.com/selenalarson/status/1201652709713207296

https://twitter.com/BenDWalsh/status/1201653639393284097

https://twitter.com/SarahNEmerson/status/1201656950728953856

Facebook PR = coaching the Giants. Every play, every game. Bad, bad, bad. https://t.co/gEXFvqpgrK

— Jason Kint (@jason_kint) December 3, 2019

https://twitter.com/kateconger/status/1201648156598923269

In retrospect, I could have used a bot to help explain to family members why PADDINGTON II is not a very good Paddington movie. https://t.co/pvxN4Sdupk

— Harry McCracken 🇺🇦✡️ (@harrymccracken) December 3, 2019

https://twitter.com/sheeraf/status/1201650365445206016

Imagine your company being so foul you have to make a chatbot to help your employees deal with "tough questions" from friends and family.https://t.co/sTvLGwPOSv

— Mike Monteiro, cisgender male (@monteiro) December 3, 2019

https://twitter.com/rosenbergerlm/status/1201706095250726912

https://t.co/vzt7u61Fgy pic.twitter.com/MdzyMHTtgW

— M.G. Siegler (@mgsiegler) December 3, 2019

Keep up with all things Facebook here.

Tags: Facebook
SendShare146Tweet92
George Kamau

George Kamau

I brunch on consumer tech | [email protected]

Related Posts

Facebook

New Facebook AI Tool Can Access Private Images on Your Phone

June 30, 2025
Counterfeit Products Infiltrate Kenya's Online Market

Counterfeit Goods Flood Kenyan Online Shops Like Jumia and Facebook

June 29, 2025
Togo Cracks Down on Social Media as Protests Demand Leader's Resignation

Togo Shuts Down Social Media Access

June 29, 2025
Kenya's Government Censors X for Global Image

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

June 25, 2025
University student fined for defamatory Facebook posts

University Student Fined KES 7.5 Million for Defamatory Facebook Posts

May 29, 2025
ID Checks May Soon Be Required for Social Media in Kenya

ID Checks May Soon Be Required for Social Media in Kenya

May 21, 2025

Latest

Former Safaricom Chief Enterprise Business Officer, Cynthia Karuri-Kropac

Frankline Okata Takes Over as Cynthia Karuri-Kropac Exits Safaricom PLC

July 10, 2025
AI

OpenAI and Perplexity Launch Browsers to Rival Google Chrome

July 10, 2025
Vivo-Y29-4G

Vivo Y29 Launches in Kenya at KES 23,999

July 10, 2025
galaxy z fold7-galaxy z flip7-samsung

Samsung Unveils Galaxy Z Fold7 and Z Flip7 with Bigger Screens

July 10, 2025
GTA VI

Rockstar May Be Testing 96-Player Servers for GTA 6

July 10, 2025
Former X CEO, Linda Yaccarino

Linda Yaccarino Steps Down as CEO of X After Two Years

July 9, 2025

Best devices

budget smartwatches 2025

Best Budget Smartwatches To Buy in Kenya 2025

February 13, 2025

Best Infinix Smartphones To Buy in Kenya 2024

February 13, 2025

Best Laptops for Battery Life in 2024

August 21, 2024

Best “Battery Warrior” Smartphones To Buy in 2024

August 22, 2024

Frankline Okata Takes Over as Cynthia Karuri-Kropac Exits Safaricom PLC

July 10, 2025

OpenAI and Perplexity Launch Browsers to Rival Google Chrome

July 10, 2025

Techweez is a fast growing influential source of technology news, reviews and analysis by leading tech geeks in the industry.

Follow Us

Editorials

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

Actors and Film Crews Are Worried About Veo 3 Taking Their Jobs

Samsung QLED TVs Now Officially Certified for Real Quantum Dot Technology

Trump’s Tariffs Will Be the End of Affordable Tech

5 Ways to Prep Your Tech for Resale

The Weaponization of PDFs: How Cybercriminals Are Exploiting a Trusted Format

More News

iPhone Users Are Not Too Happy With the iOS 26 Liquid Glass Design

E-Mobility in Kenya Gets a Lift with New Bike Financing Program

This Samsung Security Update Could Change How You Use Your Phone

TECNO Joins Tri-Fold Race With Ultimate G Fold Concept Phone

Microsoft Makes Edge 40% Faster in a Bid to Lure Chrome Users

Weak Checks Make Kenyan Digital Lenders Easy Targets for Criminals

  • Terms Of Use
  • Techweez Brand
  • Privacy & Policy
  • Contact Us

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!

Hey there! Just a heads-up: we're big fans of cookies - both the digital and edible kind! 🍪 We use our cookies and some from third parties to ensure your browsing experience on our site is smooth sailing and secure.

 

But wait, there's more! We also use cookies to gather stats and insights on how you navigate our site. It's like getting a behind-the-scenes peek at your digital adventures!

 

Don't worry, you're in control. You can adjust your cookie settings anytime to suit your preferences. Feeling curious? Dive into our Privacy Policy for all the juicy details. Happy browsing! 🚀

Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
No Result
View All Result
  • News
  • Reviews
  • Features
  • Editorial
  • Automotive
  • Entertainment

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.