In early June 2020, the Communications Authority of Kenya (CA) announced that there would be a public consultation on the Proposed Framework for Assessment of Quality of Services for Broadcasting Services and Systems.
The participation was to end towards the conclusion of June. However, the CA has extended the closing date to July 31.
According to the Authority, the advent of digital broadcasting has changed the broadcasting space and its associated value chains through the introduction of vital intermediary players between consumers and content production.
To this end, an increasingly large number of consumers in the country have access to premium multi-channel broadcast content that is distributed through the internet, cable, satellite, and terrestrial networks.
“Under the current broadcasting value chain, broadcasters and consumers alike are increasingly expecting the players in the value chain to provide services and networks that meet a given level of performance commensurate with the needs of the broadcasting service consumers,” says the CA.
In line with the Kenya Information and Communications Act, 1998 (as amended) on the protection of consumers, as well as the promotion of quality of service in the regulated space, the CA has since developed a framework that aims to examine the quality of service (QoS) for broadcasting services and systems.
The public and stakeholders are therefore invited to submit comments about the framework.