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Uber Eats Arrives in Kisumu, Its Sixth City in Kenya

George Kamau by George Kamau
April 25, 2024
in News
Reading Time: 3 mins read
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GM UberEats Kenya, Kui Mbugua

Uber Eats has now arrived at the lakeside city of Kisumu, its sixth city in the county.

The launch of the food delivery platform in Kisumu signals multi-level value addition across the value chain, including restaurants, retailers and delivery people, who will be able to access flexible and independent earning opportunities for the city’s residents. Uber Eats currently operates in five other cities including Naivasha, Eldoret, Mombasa, Nakuru and Nairobi.

Uber Eat’s arrival is intended to bring city residents a variety of selection options for food, grocery and retail- all at the tap of a button.

As an on-demand marketplace, Uber Eats seamlessly connects businesses and consumers, providing an ever-expanding array of goods and services available on the app. One can find a wide spectrum of goods on the Uber Eats app that cuts across diverse consumer needs and price points where it continues to expand the categories it offers including Convenience, Liquor, Pharmacy & Wellness and Everyday Essentials.

“Our expansion into Kisumu is a key moment for us as we bring our unique offering of on-demand commerce, selection and affordable offering to the residents of Kisumu. Through Uber Eats, we seek to enhance the overall delivery experience and contribute to the local economy by supporting restaurants and retailers in Kisumu,” said Kui Mbugua, General Manager, Uber Eats Kenya.

“We are pleased to welcome Uber Eats to Kisumu County and anticipate significant value being created for restaurants and small businesses. This is a great example of a collaboration between the private and public sectors, which yields benefits for individuals, businesses and the community at large,” said Hon. Farida Salim, Kisumu County Executive Member (CEC) for Trade, Tourism, Industry and Marketing.

Uber Eats has been operating in the country since landing in 2018 with Nairobi as its first city. Uber Eats was founded in 2014, way after Uber was launched to the world.

The Uber subsidiary started operating in their home country as UberFRESH but was later renamed to UberEATS in 2015. They have since expanded to align with consumers’ evolving needs including restaurant selections that range from local favourites to large enterprise partners and well-known retail and grocery merchants.

Uber Eats has more than 1 million merchants across the globe on its platform spread across 11,000 cities in six continents.

Uber Eats has over 1000 merchants across the country – both in online food delivery and grocery and retail. They launched three virtual liquor stores – Uber Eats Market Cellar which stocks both from EABL and imported brands.

”Whether it’s to order a meal for friends and loved ones or access grocery, pharmacy or retail items, we are pleased to leverage our tech and logistics expertise to become Kenyans’ choice to access the day-to-day items they need,” commented Kui Mbugua, General Manager, Uber Eats Kenya.

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George Kamau

George Kamau

I brunch on consumer tech | [email protected]

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