Chase Bank has had quite the ride this past few weeks after their widely reported receivership which threw its loyal customers in a frenzy. Activity in social media about the bank’s health was one of the reasons provided by the Central Bank that led to the institution not having enough funds for day to day operations. This was the actual statement provided by the Central Bank.
Chase Bank Limited experienced liquidity difficulties following inaccurate social media reports and the stepping aside of two of its directors. Consequently, it was not able to meets its financial obligations on April 6, 2016.
After the collapse of Imperial Bank, people were worried that they will never access their deposits on Chase Bank. When the Central Bank governor announced recently that Chase Bank will reopen on 27th April under management of KCB, customers were elated and looked forward to that day.
Well, it is 27th April and people who were banking with Chase Bank visited the various branches and described their experiences on social media networks like Twitter.
Great Chase bank team serving customers at Kimathi Branch pic.twitter.com/8qQHHRRApN
— Kenya Deposit Insurance Corporation (KDIC) (@KDICkenya) April 27, 2016
Chase Bank is open from today. Now to pay overdue suppliers and attempt to rebuild my little business.
— Sham (@just_sham_it) April 27, 2016
The queue in chase bank…Lol…Watu ni kutoa tu.
— Lady Dark. (@rodah_rodah) April 27, 2016
As Chase Bank reopens queues will be long and stressful compiled with ATM hitches😈😈😈
Will be well#ChaseBankFraud pic.twitter.com/ZvDl3e5asD— The-Corinthians (@paulkkimeli) April 27, 2016
Most people seemed to be visiting the bank’s various branches and ATM’s to withdraw their money. The bank set the withdrawal limit to 1 million per account but also encouraged them to open new accounts with them.
Hi @bnyenjeri it's Ksh 1 M per account. You can refer to this link https://t.co/NyBiJ78CNb for FAQs. Happy to serve you 🙂 ^CW
— Chase Bank Kenya(IR) (@chasebankkenya) April 27, 2016
Greetings Chaser @waweru It is confirmed that you can now open accounts from any Chase Bank Branch. Thank you. ^MN
— Chase Bank Kenya(IR) (@chasebankkenya) April 27, 2016
Since Chase Bank customers were getting back their money today, some people made fun of the situation in a good light.
https://twitter.com/RedSabin/status/725196119312064516
https://twitter.com/Oscarkinoti/status/725197995537502208
This has been a long month for Chase Bank customers but that has not dimmed their enthusiasm for the bank where they praise the bank’s customer service.
Chase Bank customers seem to really love their bank!
— Ng'endo (@Ngendo87) April 27, 2016
Chase Bank is BACK! Efficiency is 👌 as always! Wooop! Welcome back @chasebankkenya I had thoroughly missed you!
— Nyina Wa Búrúri (@Wamuyuzz) April 27, 2016