• Latest
  • All
  • How To

How to Claim M-PESA and M-Shwari Funds of Your Deceased Relatives

September 8, 2021
Bitchat

Jack Dorsey Launches Bitchat, a Bluetooth-Only Messaging App

July 10, 2025
YouTube AI slop is getting demonetized

YouTube Declares War on Low-Effort AI Videos via Demonetization

July 10, 2025
Why Can'y You Register a Safaricom SIM Card After 7 PM

Why You Cannot Register a Safaricom SIM Card After 7 PM

July 10, 2025
Former Safaricom Chief Enterprise Business Officer, Cynthia Karuri-Kropac

Frankline Okata Takes Over as Cynthia Karuri-Kropac Exits Safaricom PLC

July 10, 2025
DHgate Tablet Cases deals
AI

OpenAI and Perplexity Launch Browsers to Rival Google Chrome

July 10, 2025
Vivo-Y29-4G

Vivo Y29 Launches in Kenya at KES 23,999

July 10, 2025
galaxy z fold7-galaxy z flip7-samsung

Samsung Unveils Galaxy Z Fold7 and Z Flip7 with Bigger Screens

July 10, 2025
GTA VI

Rockstar May Be Testing 96-Player Servers for GTA 6

July 10, 2025
Former X CEO, Linda Yaccarino

Linda Yaccarino Steps Down as CEO of X After Two Years

July 9, 2025
Apple-WWDC25-iOS-26

iPhone Users Are Not Too Happy With the iOS 26 Liquid Glass Design

July 9, 2025
Official document handover by Bernard Mwonyonyo and Habib Lukaya from Roam.

E-Mobility in Kenya Gets a Lift with New Bike Financing Program

July 9, 2025
Samsung

This Samsung Security Update Could Change How You Use Your Phone

July 9, 2025
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
  • News
  • Entertainment
  • Reviews
  • Features
  • Editorial
No Result
View All Result
Techweez | Tech News, Reviews, Deals, Tips and How To
No Result
View All Result

How to Claim M-PESA and M-Shwari Funds of Your Deceased Relatives

Kenn Abuya by Kenn Abuya
September 8, 2021
in How To, News
Reading Time: 3 mins read
268
0

Eventually, all of us are going to die, and when that happens, we might need to keep our houses in order.

In this case, many people have died with a lot of cash in their M-PESA accounts. The funds, which can also be in the form of savings in M-Shwari can be claimed by the deceased’s immediate family members.

But there is a process to accessing that money, and Safaricom has a procedure of ensuring that authorized parties have access to these funds.

The carrier requires that the claimant visit any of the company’s many retail centres and provide documents for inspection and approval before the money can be released.

Here are the documents that you must produce if you are pursuing the exercise:

  • National ID card of the person claiming the funds of the deceased.
  • Death certificate of the deceased.
  • Affidavit, or statutory declaration witnessed by an advocate commissioner for oaths stating certain facts including the claimant’s relationship with the deceased.
  • Grant of Letters of Administration, which is a legal document obtained from any probate and administration court. According to Safaricom, the ‘same is issued after the court is satisfied that a person has the capacity to act as a legal representative to the estate of a deceased person who did not leave a will appointing a personal representative.’
  • Grant of Probate, which is a legal document issued by the court to an executor of the estate of a deceased person who left a will providing for what should happen to his estate and further appointing a personal representative (executor). The appointed person will go to court with the will and supporting documents and obtains a Grant of Probate.
  • Confirmation of Grant of Probate or Confirmation of Grant of Letters of Administration, which is a document issued by a court naming the beneficiaries and documenting their entitlement to portions of the estate of the deceased.
  • Letter from the Provincial Administration, which is a letter from the chief, DC or PC confirming certain details about the deceased person and his beneficiaries. The confirmation will include the full names of the deceased, the area where the deceased was from and ALL the persons who are beneficiaries of the estate of the deceased.

Armed with the above documents, the claimant should follow the following procedure to access the funds of the deceased:

  • The claimant should deliver the documents to a Safaricom retail shop near them.
  • They will then receive a notification of the death of the subscriber.
  • The deceased subscriber’s M-PESA account is then frozen to stop further dealing to protect their estate.
  • Once the documents have been assessed, the funds are then transferred into the beneficiaries entitles to the M-PESA account balances once all documents have been found to be in order.
  • The beneficiaries are tasked to provide a registered an M-PESA account to receive the funds because the funds are not transferred in any other form.

Here is why this exercise is helpful:

  • There is more than KES 266 million held in M-PESA accounts whose owners have possibly passed away. This was as of June, 2021.
  • The funds have since been transferred to the Unclaimed Financial Assets Authority (UFAA), following the August 30 deadline.
  • Safaricom says that it is very difficult for the company to identify deceased customers from dormant accounts.
  • In most cases, the next of kin do not claim the cash with the operator, probably because of the tedious process involved.
  • If the cash has been transferred with the UFAA, then claimants may need to engage with the Authority, and not Safaricom.
  • Safaricom has been running a campaign to encourage the next of kin to claim this money. The could dial *405# before the August deadline to start the process.
Tags: Safaricom
SendShare152Tweet95
Kenn Abuya

Kenn Abuya

Kenn Abuya is a friend of technology, with bias in enterprise and mobile tech. Share your thoughts, tips and hate mail at [email protected]

Related Posts

Why Can'y You Register a Safaricom SIM Card After 7 PM

Why You Cannot Register a Safaricom SIM Card After 7 PM

July 10, 2025
Former Safaricom Chief Enterprise Business Officer, Cynthia Karuri-Kropac

Frankline Okata Takes Over as Cynthia Karuri-Kropac Exits Safaricom PLC

July 10, 2025
Mobile Data

Kenya Draws More Tourists as Mobile Data Roaming Soars

July 3, 2025
Safaricom Ethiopia Celebrates Big Win with 10 Million Customers

Safaricom Ethiopia Celebrates Big Win with 10 Million Customers

July 1, 2025
Which ISP is best in Kenya

Kenya’s Best ISP: Faiba Claims the Crown for Fastest Internet

June 30, 2025
the process of setting up an Internet service provider (ISP) in Kenya

Airtel Rises While Safaricom Drops in Network Quality Scores

June 30, 2025

Latest

Bitchat

Jack Dorsey Launches Bitchat, a Bluetooth-Only Messaging App

July 10, 2025
YouTube AI slop is getting demonetized

YouTube Declares War on Low-Effort AI Videos via Demonetization

July 10, 2025
Why Can'y You Register a Safaricom SIM Card After 7 PM

Why You Cannot Register a Safaricom SIM Card After 7 PM

July 10, 2025
Former Safaricom Chief Enterprise Business Officer, Cynthia Karuri-Kropac

Frankline Okata Takes Over as Cynthia Karuri-Kropac Exits Safaricom PLC

July 10, 2025
AI

OpenAI and Perplexity Launch Browsers to Rival Google Chrome

July 10, 2025
Vivo-Y29-4G

Vivo Y29 Launches in Kenya at KES 23,999

July 10, 2025

Best devices

budget smartwatches 2025

Best Budget Smartwatches To Buy in Kenya 2025

February 13, 2025

Best Infinix Smartphones To Buy in Kenya 2024

February 13, 2025

Best Laptops for Battery Life in 2024

August 21, 2024

Best “Battery Warrior” Smartphones To Buy in 2024

August 22, 2024

Jack Dorsey Launches Bitchat, a Bluetooth-Only Messaging App

July 10, 2025

YouTube Declares War on Low-Effort AI Videos via Demonetization

July 10, 2025

Techweez is a fast growing influential source of technology news, reviews and analysis by leading tech geeks in the industry.

Follow Us

Editorials

Abductions and Arrests! Kenyan Government’s Fear and Hate of X Users Makes No Sense

Actors and Film Crews Are Worried About Veo 3 Taking Their Jobs

Samsung QLED TVs Now Officially Certified for Real Quantum Dot Technology

Trump’s Tariffs Will Be the End of Affordable Tech

5 Ways to Prep Your Tech for Resale

The Weaponization of PDFs: How Cybercriminals Are Exploiting a Trusted Format

More News

Samsung Unveils Galaxy Z Fold7 and Z Flip7 with Bigger Screens

Rockstar May Be Testing 96-Player Servers for GTA 6

Linda Yaccarino Steps Down as CEO of X After Two Years

iPhone Users Are Not Too Happy With the iOS 26 Liquid Glass Design

E-Mobility in Kenya Gets a Lift with New Bike Financing Program

This Samsung Security Update Could Change How You Use Your Phone

  • Terms Of Use
  • Techweez Brand
  • Privacy & Policy
  • Contact Us

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!

Hey there! Just a heads-up: we're big fans of cookies - both the digital and edible kind! 🍪 We use our cookies and some from third parties to ensure your browsing experience on our site is smooth sailing and secure.

 

But wait, there's more! We also use cookies to gather stats and insights on how you navigate our site. It's like getting a behind-the-scenes peek at your digital adventures!

 

Don't worry, you're in control. You can adjust your cookie settings anytime to suit your preferences. Feeling curious? Dive into our Privacy Policy for all the juicy details. Happy browsing! 🚀

Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
Techweez | Tech News, Reviews, Deals, Tips and How To
Crunchy Cookies 🍪 Ahead!
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
Listen, this legal stuff is about as exciting as watching paint dry. But it basically says we only use your stuff for what you asked us to do, and nobody else gets to peek!
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
It's those sneaky cookie crumbs websites leave behind to count visitors, like counting ants at a picnic! Totally harmless, just for fun facts. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
Hey there! Just letting you know we use some fancy gizmos to remember your preferences. This way, we can show you ads that are, well, not completely bananas.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
Make cookies
{title} {title} {title}
No Result
View All Result
  • News
  • Reviews
  • Features
  • Editorial
  • Automotive
  • Entertainment

© 2024 Techweez - Palahala Media Group may earn a commission when you buy through links on our sites.
A Palahala Media Group Brand. All rights reserved.
.