South Korea’s Personal Information Protection Commission (PIPC) has temporarily halted new downloads of the Chinese artificial intelligence (AI) application, DeepSeek. This suspension, effective from February 15, 2025, comes in response to mounting concerns over the app’s data collection and handling practices.
DeepSeek, developed by the Chinese AI startup of the same name, gained rapid popularity in South Korea, amassing approximately 1.2 million users by late January 2025. Its advanced AI capabilities positioned it as the second-most-popular AI model in the country, trailing only behind ChatGPT.
However, this swift adoption raised red flags among South Korean authorities regarding the app’s data privacy measures.
The PIPC’s investigation revealed several critical issues:
- Lack of Transparency: DeepSeek failed to provide clear information about its data collection processes and the potential sharing of user data with third parties.
- Excessive Data Collection: The app was found to collect more personal information than necessary for its functionality, including sensitive data such as keystroke patterns, which could uniquely identify users.
- Data Storage Concerns: User data from South Korea was reportedly stored on servers located in China, raising concerns about potential access by the Chinese government under local laws.
In light of these findings, the PIPC advised users to exercise caution, recommending that they delete the app or refrain from inputting personal information until the identified privacy issues are adequately addressed.
DeepSeek’s Response and Compliance Efforts
Acknowledging the PIPC’s concerns, DeepSeek has taken steps to align with South Korea’s data protection regulations. The company has appointed legal representatives within the country to facilitate compliance and has expressed its commitment to resolving the issues promptly.
A spokesperson for DeepSeek stated, “We are dedicated to protecting user privacy and are working diligently to meet the regulatory requirements set forth by South Korean authorities.”
The PIPC has indicated that the suspension of new downloads will remain in effect until DeepSeek implements the necessary improvements to its data handling practices. Existing users retain access to the app but are urged to remain cautious regarding their personal information.
South Korea’s decision mirrors actions taken by other nations concerned about DeepSeek data practices.
- Italy: The Italian Data Protection Authority, Garante, ordered the blocking of DeepSeek’s chatbot services in January 2025, citing insufficient information about data collection and storage practices.
- Australia: The Australian government banned DeepSeek on government devices, following warnings from intelligence agencies about potential security risks associated with the app.
- United States: New York State prohibited the use of DeepSeek on government devices due to concerns over data privacy and potential censorship, with analyses suggesting that the app might share information with Chinese entities.
These international measures reflect a growing apprehension about the security implications of AI applications.
As AI applications become increasingly integrated into daily life, ensuring that user data is collected, stored, and processed in a manner that safeguards privacy is paramount.
