Tag: Telcos
myCounty App: Now in the Lake Region Counties
myCounty app, a tech platform aptly described as “eCitizen but for counties” is now in 14 counties that form the Lake Region Economic Bloc...
Why Customer Experience will Shape Telcos Business Fortunes
Customer experience as a success driver for telcos has never been relevant than today, thanks to the disruptive trends emerging in the 21st century across industries.
Messaging Platforms Like WhatsApp Are Hurting Telco Revenues In Sub Saharan Africa
Telcos have several sources of income: Voice, SMS and lately data. Before the start of an era of heavy data usage of by users,...
Communications Authority of Kenya collected Kshs. 190 Million in Fines from Telcos for Poor Service
The price of bad quality of service.
