Tag: Telcos

myCounty app launch Safaricom's Lucille Aveva with Bungoma Governor hold up MOUs

myCounty App: Now in the Lake Region Counties

myCounty app, a tech platform aptly described as “eCitizen but for counties” is now in 14 counties that form the Lake Region Economic Bloc...
User experience

Why Customer Experience will Shape Telcos Business Fortunes

Customer experience as a success driver for telcos has never been relevant than today, thanks to the disruptive trends emerging in the 21st century across industries.
GSMA report

Messaging Platforms Like WhatsApp Are Hurting Telco Revenues In Sub Saharan Africa

Telcos have several sources of income: Voice, SMS and lately data. Before the start of an era of heavy data usage of by users,...

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