Tag: Safaricom

Fuliza

You will Now Pay Less for Fuliza Overdraft

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Fuliza, which was introduced in 2019 in a partnership between Safaricom, NCBA, and KCB now has new discounted tariffs. The overdraft facility now has...
Safaricom

M-PESA to Be Separated from Safaricom by January 2023

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The Safaricom split story has always been a hot discussion topic among lawmakers, and other people with vested interests in the matter. The story,...

There is No Way to Deactivate Safaricom Reverse Calls

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Safaricom introduced reverse calls back in 2019. The service was launched to complement ‘Please Call Me’ which has been in use since 2005, as...

MTN South Africa Beats Safaricom to Record Fastest Mobile Internet Speeds on The Continent

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Mobile internet speeds are always a hot topic for discussion among consumers. Fast speeds are always better, but that always comes at a cost, because...

Safaricom’s Easy Talk Bundles Gives You Hundreds of Minutes from KES 500

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Today, Safaricom has updated its MySafaricom App with a couple of new features. The utility app, which is one of Kenya’s most downloaded apps alongside...
Sim Card

You Have One More Month to Update Your SIM Card Details

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The SIM registration exercise raised some key concerns back when the state compelled Kenya SIM card holders to clarify the registration details with their...

Telco 3G/4G Coverage One of the Winners in Concluded Kenya Polls

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Kenya had peaceful polls in 2022, after which William Ruto was declared the President. The elections were also backed by a ton of technology...

You Can Now Share Safaricom Postpay Data Bundles

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Ever since Kenyans became creative with data bundle sharing, Safaricom decided to end the vice by aggressively managing the service. The development happened more than...

Safaricom is Now Live in Ethiopia, Finally

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Safaricom, among its partners (Vodacom Group, Sumitomo Corporation, and CDC Group all named Global Partnership for Ethiopia (GPE)), acquired operating license for the lucrative Ethiopian market...

State of Mobile Money in Kenya in 2022: M-PESA, T-Kash and Airtel Money

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Mobile money penetration has grown steadily since last year when it stood at 68%. It now stands at 73.8% as of March 2022 according...

Cynthia Karuri Takes Over Kris Senanu’s Role At Safaricom

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Safaricom has been doing a lot in terms of how its management team dispenses services to its customers. The corporation, which is Kenya’s largest, and...

Safaricom, Nokia Successfully Complete Africa’s First 4G/5G Network Slicing

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Carrier Safaricom, alongside partners including Nokia, performed a pilot test for 4G and 5G Fixed Wireless Access (FWA) network slicing on the telco’s live...

State of 4G in Kenya in 2022: Safaricom, Airtel, Telkom, Equitel and Faiba

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Telcos globally, in the continent and in the country are switching to 5G. We've even seen 5G devices being launched in Kenya ranging from...
Safaricom New Data Bundles

These Safaricom Data Bundles Cannot Be Shared

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Safaricom does not have a good track record as far as data sharing is concerned. The telco decided to axe the product many years...

Former Safaricom CEO Michael Joseph Exits Telco as Board Chair

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Safaricom has been making a lot of changes to its management team lately. The majority of its chief executive members have since left the company,...

Safaricom, Microsoft Launch One of a Kind and Ambitious Digital Training Program

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There are tens of programs that have been developed to train Kenyans in digital skills. Some of them are backed by the government (Ajira,...

Kenya’s Best Fixed Broadband Provider is Faiba

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Just the other day, we looked at the performance of mobile internet in Kenya. Some interesting bits were highlighted, such as Mombasa receiving the...
Safaricom

Safaricom Hints M-PESA Split from Carrier Services

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Back in 2020, there were talks that Safaricom would split its business. The plan was to separate its mobile money product M-PESA from its...

Up to 80 Percent of Tech Used by Safaricom Will Be In-House

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For two days last week, with a Friday 15 conclusion, Safaricom held its first Engineering Summit at Sarit Centre, Nairobi. The telco, among other...

One More Step to Full Mobile Money Interoperability as Cross-platform Paybill Service Goes Official

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At the start of the year, it was revealed that the CBK was planning to launch an interoperability system that would see Safaricom’s M-PESA...

Safaricom’s Faraja Product Takes The Fuliza Route of Unforgiving Late Repayment

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Safaricom has a product in the pipeline called Faraja. Basically, it allows customers to shop from retail stores on a credit. The loan is...
MySafaricom App

These Safaricom Services Will Not Be Available Tonight and Monday Morning

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Safaricom is always trying to make its network better. And from time to time, it schedules maintenance work to address some internal infrastructural issues. The...

Safaricom, Equity Are Kenya’s Most Valuable and Strongest Brands

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Kenya is no stranger to strong technology brand presence. Global tech companies are setting up their shops in the country, and some, such as...
safa

Safaricom and M-PESA Social Media Impersonation Problem is Getting Out of Hand

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We interact with brands using their social media handles, and in most cases, the correspondence, which is usually in the form of questions or...
Sylvia Mulinge

Sylvia Mulinge Leaves Safaricom To Serve As MTN Uganda CEO

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Safaricom’s Sylvia Mulinge has left the telco after working with the company for more than 16 years. Her next role will be as CEO of...

Mobile Money Penetration Hits 73.8 Percent Thanks to M-PESA

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The latest sector data from the Communications Authority of Kenya has revealed that Safaricom’s M-PESA is still king in the mobile money space. We...

Safaricom Home Fibre Customers Can Now Change Their Passwords Using mySafaricom App

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A couple of weeks ago, we noted that Safaricom Home Fibre had discontinued the portal where users could access their routers and make basic...
IEBC

IEBC Yet To Determine Mobile Network Operator For Results Transmission

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As we have come to learn, the August polls are gaining more momentum in terms of campaigns, and assurances that aspirants want the electoral...

How To Stop Your SIM Card From Illegal Replacement At M-PESA Agents

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The Communications Authority of Kenya (CA) has been asking Kenyans to re-confirm their SIM details so that they don’t get switched off as soon...

You Can Now Update Safaricom SIM Card Details Via mySafaricom App

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We are mostly aware of three primary Safaricom smartphone apps: the M-PESA app, which has since been downloaded more than 5 million times, the...

Safaricom’s Joseph Wanjohi Takes Over Kris Senanu’s Role In Acting Capacity

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We have since learned that Safaricom's Chief Enterprise Business Officer Kris Senanu has left the carrier. Senanu joined the telco from Telkom Kenya, where...
NSSF

Chief Enterprise Business Officer Kris Senanu Leaves Safaricom

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Kris Senanu has been known for his leadership roles at telcos such as Telkom Kenya and Safaricom. Back in 2021, we learned that Senanu, alongside...

Complete Guide To Confirming SIM Details For Safaricom, Faiba, Telkom, and Airtel Kenya

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The SIM card registration exercise was supposed to end in Mid-April this year. However, following public outcry about the registration process, and the issues...

Minors Will Not Access Fuliza Or M-Shwari In M-PESA Junior Accounts

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We have since learned that Safaricom is prepping M-PESA Junior Accounts for minors. The development, which is subject to regulatory approval, will see the...

State of Safaricom 5G in 2022 As Telco Acquires 2600 MHz Spectrum

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Safaricom first announced it had started piloting 5G services in March 2021. A lot of time has passed since, and there is no word...