Sometime in 2016, Orange Kenya, which now runs its trade as Telkom, was acquired by Helios Investment Partners. At the moment, the U.K. firm owns a 60 percent stake and the rest is held by the government of Kenya. A year after the development, the operator announced a major rebrand (from Orange to Telkom) that saw it develop a new approach to providing its services. We have since witnessed the company make some remarkable strides in upholding, and improving upon carrier services thanks to infrastructural upgrades, focus on data services and a late but welcome entry into the mobile money game.
Telkom’s restructuring process gave rise to four arms: mobile, mobile money (T-Kash), wholesale and the enterprise division.
Earlier today, the Enterprise Division that engages SMEs, County Governments, Enterprise Mobility, Broadband Internet, Enterprise Connectivity, Fixed Voice Services and Cloud Solutions to mention a few, held a meeting to highlight its positioning in the market. Speaking during the event, Telkom Enterprise’s Managing Director Mr. Kris Senanu made it clear that operator is engaging with the government in meeting the offerings of the Big Four Agenda.
According to the presentation, the Enterprise Division targets to enhance the country’s business growth. In particular, the telco has pumped 3 billion shillings into the installation and deployment of Fiber To The Building (FTTB) that, unlike Safaricom’s Fiber To The Home (FTTH) that furnishes homes with connectivity services, links buildings with the product to power businesses.
“Today’s businesses are driven by the relationships between infrastructure, people, and economic value. For Telkom Enterprise, our driver is to approach business, not as an infrastructure provider, but an ICT Solutions provider. It simply is no longer about connectivity but other forms of economic value with ICT as an enabler,” noted Mr. Kris Senanu.
Mr. Senanu asserted that future business growth lies in collaborations between SMEs and the public sector – with both fronts deriving key services from Telkom’s systems and infrastructure.
“As the only far-reaching enterprise solutions provider with the widest coverage across the country both on voice and data channels, our revamped positioning aims to enhance delivery, effective productivity, continuity, connectivity and collaboration to Counties, Parastatals, Corporates, SME’s and Start-ups that rely on our services,” said Senanu.
Key Enterprise Services Overhauls
The division has made some revisions on enterprise mobility and connectivity. For instance, postpaid mobile solutions, as well as sharing and access to information have been improved.
Additional revamps have also targeted fixed voice services and unified comms, in addition to cloud solution and managed services.
Of course, these are enterprise services that need curated information for businesses that require to source them prior to making an informed decision. We will keep an eye on these promises and developments in line to their projected goals in business.