Low-cost carrier Jambojet has introduced a system that allows customers to book and pay for their flights in a flexible payment plan for bookings made at least 60 days in advance
The development follows the introduction of a ticketing product dubbed Jaza Pole Pole where passengers will be required to make a down payment of as low as Kshs. 2,670 per person and the balance paid in three installments.
Passengers using the new platform will have up to 2 hours to make any changes to their booking after the initial deposit has been made.
“We are continuously innovating to provide our customers products and services that are tailor-made to offer flexible, convenient, and affordable travel. We understand the tough economic times and would want to ensure we cushion our customers so that they are still able to travel when they want to,” said Karanja Ndegwa, Acting Managing Director, Jambojet.
At the same time, passengers are required to complete paying for their tickets within 21 days prior to the date of travel to any of Jambojet’s destinations. Jambojet fare rules and booking terms and conditions will apply in case of cancellation or changes to the original booking.
Jambojet has been expanding its booking platform, which include the website (www.jambojet.com), Progressive Web App, sales offices and travel agents. All can be used for booking.
Payment plan
| 60 days prior to travel | 50% of price of ticket |
| 30 days prior to travel | 90% of price of ticket |
| 21 days prior to travel | 100% of price of ticket |
In August 2020, launched direct flights from Mombasa to Kisumu via Eldoret, as well as charter services in line with its strategic growth plan.
