Data disasters are one of the nightmares any business can find itself in. It’s likely the case if your business handles a lot of data, including clients’.
What’s data disaster? Data disaster encompasses data theft or losses due to unexpected events like cybercrime.
Suppose your business is facing a data disaster. How will you address it? Here’s what to do:
Confirm The Disaster
False alarms are possible when a worker thinks there’s been a data breach. These tend to be rampant, thus, the need to confirm the existence of the disaster before taking any measures.
It’s best to work with your IT (Information Technology) team to verify the disaster. It prevents situations where you act and end up implementing your data loss prevention strategy for no reason. Implementing such strategies requires a lot of resources, including finances, hence the need to confirm beforehand.
One way of reducing, if not eliminating, false alarms on data disasters is ensuring your data loss prevention strategy includes a communication channel. With the channel, all the experts will have been informed and confirmed the event.
Review Your Incident Response Plan
The incident response plan contains details on handling data disasters. It guides your team on what to do and when.
This plan is often detailed and contains policies and procedures to ensure successful recovery from the disaster. With this importance, reviewing it before executing any step is necessary.
It ensures all your workers are on the same page regarding what to do next. There’ll be no conflict where everyone gives suggestions on what to do. Conflict delays the time you’d use to rescue your business from further data loss.
If your business doesn’t have this plan, be sure to create one as soon as possible to bring order. Once you’ve mitigated the disaster, it’s best to formulate an incident response plan and keep it with you for future use. And inform your workers of its existence.
Report To The Relevant Authority
Data disaster is a criminal activity like any other. Therefore, it’s important to involve the authorities. In this case, you can work with the police department in your location.
Alternatively, you can outsource a network security service provider. They have the skills and tools to identify the source of the breach, especially if the breach was digital. Yet it’s important to ensure they’re good at the job. You don’t want to spend too much money on them and get poor services, considering you have an incident response plan to actualize.
Most businesses are under several laws surrounding data handling. For example, if you have clients that reside in countries in the European Union (EU), you should comply with GDPR (General Data Protection Regulation.) Such laws emphasize the importance of informing them of any breach of your systems.
Inform All Stakeholders
As a business, you work with several parties to bring your products and services to your customers. These parties go from customers to vendors, and suppliers, among others. Since they’re part of your business, informing them of the disaster is important.
Informing them is crucial since there’s a possibility of their data being out to the public too. It’s important that you’re honest with them from the beginning about the happenings.
Once you inform the stakeholders, some will want to cushion themselves against further loss. It’s a move you should anticipate and respect. However, be sure to inform them that you’re doing everything possible to prevent further loss and protect their data. It’ll likely keep them calm, and they won’t pull out of your agreements. It isn’t good for business.
Inform Your Legal Team
During the period after the data disaster, expect several lawsuits from various sources.
One source of lawsuits could be the data protection body in your state, especially if you’re bound by law, as is the case with GDPR compliance. In this case, you need to prove beyond reasonable doubt that you put company data security measures in place to prevent a breach. Your legal team will help come up with the documentation to prove this.
The other lawsuits could come from your clients and business partners.
A legal team will represent your business in the courts of law and protect you from penalties and fines that eat into your business finances. As you do this, ensure your legal team is qualified and has experience in data breach-related cases.
This post has established the negative consequences of data disasters. As a business, investing in tools and other resources is important to protect your data from breach or loss.
Nevertheless, even with security measures in place, a breach can still happen. In the event of this happening, put your worries aside. The discussion above has guided on what to do after a data disaster. Highly consider implementing it; it’ll make the handling process faster and more manageable.