Safaricom has been honing the offerings of M-PESA with constant maintenance announcements.
We started receiving the communication about a fortnight or so ago, and if our count is right, this is the 5th time users will not have access to the mobile money product for the night.
Here is a statement from the operator:
For more than 13 years, M-PESA has continued to Transform millions of Lives in Kenya, connecting you to new opportunities and different possibilities every day.
To support this continued transformation, we regularly undertake enhancements and maintenance of our systems from time to time.
In this regard, our M-PESA services shall be undergoing planned maintenance tonight Thursday 9th July 2020, starting from 2359 hrs to 0500 hrs. During the maintenance, all M-PESA services including airtime purchase shall be temporarily unavailable.
The timing of this maintenance activity has been planned to result in the least of inconvenience to our customers.
We apologize for any inconvenience that may be caused and thank you for your continued support.
As always, the statement is not as detailed, but we know the exercise is technical for us normal folk to understand.
If you had any payments to make or money to send or airtime to buy, name them, now is the time to do so because you will not be able to do so at the stated time.