Telkom Kenya Announces T-Kash App Four Years After Launching Mobile Money Services


Telkom Kenya has launched an app for its mobile money product, T-Kash.

The app goes by the same name and can be downloaded for Apple and Android devices, as well as from AppGallery for Huawei smartphones.

Before this launch, customers could access T-Kash from their STK menu or *160#.

This is the second app that the telco has launched other than its all-in-one utility app, MyTelkom.

T-Kash was announced back in March 2018. This was after the company, which was previously known as Orange, axed Orange Money following a change in company ownership and leadership.

With the app, customers will be able to:

  • send money to a mobile wallet within the Telkom network,
  • send an MPESA wallet and soon to an Airtel Money wallet,
  • send to a bank account,
  • buy airtime and data bundles for their own Telkom line or for another Telkom customer,
  • pay bills,
  • make withdrawals and deposits at a T-kash agent.

It should be remembered that T-Kash does more than that. In 2021, the platform was integrated into eCitizen enabling T-kash customers to pay for National and County Government Services that are to be found on the portal.

It also means that customers can make online payments for serves offered by transport regulator NTSA, DCI, Business Registration Service, and Immigration Services.

Other bundled services that can be served by T-Kash payments include the Civil Registration Department, Office of the Attorney General, Higher Education Loans Board (HELB), The Kenya Revenue Authority (KRA), National Construction Authority, Kenya Film Commission, National Environment Management Authority (NEMA), Kenya National Qualifications Authority (KNQA) and the Ministries of Land and Mining.

This is also a good move because, for a long time, only M-PESA was included as a way of making payments to government and private services. The move has since been criticized because it appeared to favour one mobile money product.

“The launch of the T-kash App is the culmination of extensive research on evolving customer trends, anchored on the need for simplicity, security, availability, and a diversified service offering. The result is an easy-to-navigate platform that seeks to simplify a customer’s experience with respect to mobile financial services,” says Telkom’s Chief Strategy and Business Development Officer, Julius Cheptiony.