If you noticed you had a problem making a phone call on the Safaricom network, you are probably not alone.
Today, Safaricom users are reporting having issues making phone calls on the network and it extends to postpay users too.
Why can’t I make any calls @Safaricom_Care even 200 isn’t going through
— Your rich spinster aunt 🇰🇪 (@IamGeci) February 19, 2020
Network ya safaricom inaendelea kuharibika 😣😣
— Spicy SZN (@luC_candy) February 19, 2020
Safaricom since the passing on of Bob have had serious Network issues and serious hack related problems..but who cares?
Serious network problems countrywide
— KIPROTICH (KIP) (@KIPniKIP) February 19, 2020
safaricom network has gone dead in all parts of the country
— Rennie SIBO (@siboren) February 19, 2020
It seems like this is a countrywide issue from the comments posted by people on Twitter.
The company is yet to issue a statement confirming of the network issue and its cause.
Safaricom says that the issue has been resolved.
Issue has now been resolved, restart your device, sincere apologies for the inconvenience. ^KL
— Safaricom PLC (@SafaricomPLC) February 19, 2020