Kenyan football fans were left frustrated on Monday after the Mookh ticketing portal crashed during the launch of ticket sales for the CHAN 2024 quarter-final clash between Kenya and Madagascar.
The quarter-final match has ignited enormous excitement across the country, with fans eager to witness Kenya’s progress in the continental tournament. Heavy demand from supporters overloaded Mookh’s servers, causing the site to become inaccessible.
Fans have been unable to complete purchases, and no clear update has been provided on when services will resume.
Initial reports suggested that standard tickets had sold out quickly, but with the site still down, many supporters remain locked out of the process altogether.
Fake Website Warning
As the official portal struggles, scammers are taking advantage of the confusion. A fake website (moohk.co.ke) has surfaced online, designed to trick unsuspecting fans into parting with their money.
This fraudulent domain closely resembles the official site, making it difficult for some users to tell the difference. Fans are strongly advised to avoid suspicious links and only use the verified portal.
To address growing concerns, the Confederation of African Football (CAF) has confirmed that chan.mookh.com is the only legitimate platform for CHAN 2024 ticket sales. Supporters are urged to ignore any other domains and remain patient until the official site is fully restored.
While the outage continues, here are a few practical steps for fans:
- Follow Official Updates: Stay tuned to CAF, FKF, and Mookh’s verified social media handles for the latest ticketing announcements.
- Stay Alert Against Scams: Avoid purchasing from resellers or unverified platforms, as counterfeit tickets are likely to surface.
- Prepare for High Demand: Once the portal is restored, demand will still be heavy. It is advisable for fans to log in early and complete their purchases promptly.
- Report Fake Links: Share warnings about fraudulent websites to protect fellow supporters.
With fans desperate to rally behind the national team, expectations are high for Mookh and CAF to restore services quickly and ensure a smooth and secure process moving forward.
