How to Get an e‑Stamped M-PESA Statement in 2025

From 2025, Safaricom now provides digitally stamped M‑PESA statements (also known as e‑stamped M-PESA statement) that are official, secure, and accepted by banks, SACCOS, embassies, and legal institutions.

Gone are the days of queuing at Safaricom shops for paper-stamped documents. You can now request and receive your stamped M‑PESA statement directly on your phone or computer in just a few steps.

What Makes It “Stamped”?

• The statement includes Safaricom’s official digital stamp/seal.
• It is generated by Safaricom systems and sent via email as a password-protected PDF.
• The PDF is tamper-proof and recognized as a valid official document.

How to Download Your e‑Stamped M-PESA Statement

Option 1: *Via USSD (334#)

This is the easiest method for both smartphone and feature phone users.

Steps:

1. Dial *334# on your Safaricom line.
2. Go to My Account, M-PESA Statement, and Request Statement.
3. Select the duration of months: 1, 3, 6, or 12 months, or enter a custom range.
4. Enter your email address and confirm it.
5. Enter your M-PESA PIN.

Your e-stamped statement will be sent to your email within minutes. The PDF is secured with a password. Simply use your national ID or passport number to open it.

Option 2: Via the M-PESA App (or MySafaricom App)

To get an e‑Stamped M-PESA Statement via the M-PESA app, you’ll need a smartphone with an internet connection.

Steps:

1. Open the M-PESA app.
2. Log in using your PIN or fingerprint.
3. Tap M-PESA > Statements.
4. Choose a time range or set a custom date range.
5. Tap Export or Email Statement.

The app allows you to download the digitally stamped M-PESA statement instantly or send it to your email.

Option 3: Via Safaricom Self-Care Web Portal

Steps:

1. Visit the Safaricom Self-Care Web Portal.
2. Sign up or log in with your Safaricom line.
3. Go to M-PESA Statement.
4. Choose the time period (up to 12 months).
5. Submit your request, and the statement will be sent to your email as a PDF file.

If you need M-PESA statements beyond the last 12 months or court-certified printouts, visit a Safaricom retail store with your original ID for assistance.