Integrated Customer Experience Company Ajua has made new additions to its leadership team as the growth stage company moves to scale and expand its operations.
The company has appointed Martin Mirero as its Chief Technology Officer (CTO).
In this role, he will lead the development of Ajua’s advanced technologies and drive the infrastructure growth of the company.
Martin is an experienced ICT professional with over 15 years of experience in mid and executive-level ICT leadership.
He has leveraged his expertise as a technology expert to connect people, processes, and information technology to create business and consumer solutions that add value and drive positive change for organizations, in both the private and public sectors.
Before the appoitment, Martin served as the Chief Innovation Officer (CIO) at Huduma Kenya.
Martin was instrumental in developing the core team, the organization’s IT strategy, and policy frameworks including IT governance structures, IT PMO and change management setup, and IT Service Management.
He also steered the architecture and scaling of Huduma’s end-user-computing environment that now serves up to 1.5 million customers per month.
“We are thrilled to have Martin Mirero join our executive team as Ajua’s Chief Technology Officer. At a time when businesses are meeting their customers digitally to maintain the human to human connection, Martin will play a critical role in scaling Ajua’s platform to drive the growth of businesses on the continent, to deliver on the customer experience promise,” says Ajua CEO, Kenfield Griffith.
“I am most excited to join the Ajua community in transforming the integrated customer experience space in Africa. I look forward to working with a talented team to bring this vision to life and deliver significant value for our great customers and partners on this continent,” added the CEO.
Martin will lead the engineering team and manage the scaling agenda of Ajua’s technology platform as it builds Ajua’s IntegratedCX platform across multiple geographies on the continent.
The new CTO has extensively worked with the private sector, governments, and public sector agencies of some of the largest and more vibrant economies in Sub-Saharan Africa, including Nigeria, Ghana, and Kenya.
He holds an MSc in Computer Science (Distributed Information Systems) from the University of Essex, England, and a BSc Computer Science (Hons) degree.