Sylvia Mulinge Leaves Safaricom To Serve As MTN Uganda CEO

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Sylvia Mulinge

Safaricom’s Sylvia Mulinge has left the telco after working with the company for more than 16 years.

Her next role will be as CEO of operation in Uganda for the MTN Group.

Mulinge’s appointment has also been done alongside Mapula Bodibe who will serve as CEO for MTN Rwanda, and Mitwa Ng’ambi as CEO for MTN Cameroun.


Safaricom has also issued a statement about Sylvia’s departure via its CEO Peter Ndegwa.

She still will be at Safaricom until the end of September 2022. That’s when she will head over to Uganda for her new role.

She started working at Safaricom in the Enterprise division as a Prepay Product Manager, then proceeded to be Head of Retail from 2007 to 2009. She then became the General Manager Enterprise Business Unit before starting a new role as a Chief Consumer Business Officer.

In 2018, she was promoted to Chief Customer Officer, making her one of the few leaders at the telco with the Chief title.


Her promotion had also been preceded by prospects that she would serve as Vodacom’s CEO in Tanzania. The state refused to offer her a work permit.

“More recently, she has been instrumental in steering the agile transformation of the commercial units. She is instrumental in setting up two key businesses in Safaricom: Enterprise and Fixed Data,” says CEO Peter Ndegwa in a statement.


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Kenn Abuya is a friend of technology, with bias in enterprise and mobile tech. Share your thoughts, tips and hate mail at [email protected]