KRA has announced extended working hours for its service centers and contact points to assist taxpayers in filing their annual returns before the June 30, 2026 deadline. This is to provide ample support and convenience as the crucial filing period draws to a close.
Those filing their returns will now benefit from longer operating hours at various KRA service centers, which will be open from 7:00 AM to 7:00 PM on weekdays until June 26.
On the final day, June 30, these offices will operate from 7:00 AM until midnight. For weekend assistance, service centers will be open on Saturday, June 20 and 27, from 9:00 AM to 1:00 PM but will remain closed on Sundays.
Select Huduma Centers will also offer extended weekday services from 7:00 AM to 7:00 PM, while other Huduma Centers will maintain their regular 8:00 AM to 5:00 PM schedule, but all will be closed on weekends.
The KRA Contact Center has also extended its operating hours to better support taxpayers. Between June 17 and 26, the contact center will be available on weekdays from 7:00 a.m. to 10:00 p.m.
As for the final two days of the filing period, June 29 and 30, operating hours will be further extended, running from 7:00 a.m. until midnight.
Weekend support is available on Saturday, June 27, and Sunday, June 28, from 9:00 AM to 4:00 PM.
READ: How to Use KRA’s WhatsApp eTIMS to Generate Invoices and File Returns
KRA is urging taxpayers to take advantage of these extended hours and file their returns promptly to avoid the typical last-minute rushes and potential penalties.
You can also log in and file your returns online at itax.kra.go.ke.
KRA is also encouraging taxpayers to use their WhatsApp-based service, Shuru, using the simple three-step process as illustrated:
The WhatsApp service is meant to provide a quick and accessible way to file your returns, further easing the process as the deadline approaches.
