Tag: m-pesa
M-PESA is Nearing 99 Percent Market Share as T-Kash, Airtel Money Dwindle
Mobile money services are a success in Kenya owing to the work done by operators, mainly Safaricom. The service, and its associated products are...
Safaricom Reiterates Pursuing Ethiopia Entry Following Tough Mobile Money Regulations
A couple of weeks ago, Ethiopia announced that it has opened the floor for mobile money for telcos.
The development means that new participants, including...
Ethiopia Opens Floor for Mobile Money for Telcos, Kills M-PESA Launch Prospects
As of April 2020, Ethiopia has allowed new players to take part in the mobile space. New entrants, in this case, are non-financial organizations...
Once Again, M-PESA Cannibalizes T-Kash and Airtel Money with 98.8 Percent Market Share
The latest numbers from the Communications Authority of Kenya (CA) in terms of mobile money use cases are here, and they reiterate what we...
Safaricom Kes 1000 M-PESA Waiver Accidently Skips Business Accounts, Fix is Incoming
A few days ago, the CBK directed mobile operators and financial institutions to adjust their mobile money products to cushion the adverse effects of...
mySafaricom App is Temporarily Forcing Customers to Use Mobile Data for Valid Reasons
As of last week, Safaricom customers realized that the mySafaricom app was forcing them to use mobile data even after setting it up previously....
City Star Shuttle Passengers to Pay Fare Via M-PESA in New Partnership with Safaricom
COVID-19 cases keep escalating, and the government of Kenya, among other key institutions, most of which are healthcare and internet companies, have been at...
Telkom Kenya Makes it Even Easier to Top-up From M-PESA With New Menu
Mobile data wars have always been a norm in Kenya, and for the most part, consumers benefit from the tussles because operators are tasked...
What We Know About Safaricom’s 0722000000 Con Game, and What the Operator is Doing About It
Alright. People have been subjected to a new con game where fraudsters use Safaricom’s 072200000 line to reach out to customers, and lie about...
Kenyans Spend Trillions Buying Goods and Services Online Amid a Challenging E-Commerce Space
The growth of e-commerce services in Kenya, while not necessarily returning profits to vendors, is something most people can see. In spite of the...
Why a Possible Fuliza Interest Reduction is Misleading for Safaricom Customers
Safaricom announced unaudited financial results for the six months ended September 30, 2019. The numbers were impressive after the carrier made a killing from...
Recent Interest Hike Erodes KCB M-PESA Customer Loyalty
Mobile loans and mobile loans apps have been making a killing in the Kenyan over the last couple of years. Their growth has been...
Safaricom Becomes Eliud Kipchoge’s Ambassador in Successful Historic Fete
Early this week, Safaricom had begun teasing about its new logo for its mobile money service, M-PESA which currently has over 26 million users...
Safaricom Rebrands M-PESA, Offers Customers Free YouTube Access to Support Eliud Kipchoge’s Race
Safaricom started teasing a new M-PESA logo a couple of days ago. the day is finally here, and Kenya’s largest telco, and arguably one...
Safaricom Pumps KES 407 Million Into M-PESA Global Expansion Strategy
In November 2018, telco Safaricom launched M-PESA Global. The product was an expansion of the carrier’s financial services to other countries. It allows users...
Telkom’s T-Kash Expands Agent Base as M-PESA, Airtel Money Lose Some
The popularity of mobile money services in the Kenyan market is unprecedented. The sector surpassed expectations, and can solely be linked to the launch...
Safaricom CEO Bob Collymore Tenure Extended, Says Business with Troubled Huawei to Stay
Telco Safaricom is one of the sponsors of the Shared Value Summit that is taking place in Nairobi. The event, which started earlier today,...
M-PESA is Safaricom’s Top Earner as Net Profits Hit KES 63.4 Billion Amid Poor One Tap Performance
Safaricom’s FY2019 earnings have been announced in an event held earlier today at the telco’s head office. The numbers are not surprising because the...
Telkom Hits 100K T-Kash Customers One Year After Launch
The Communication Authority’s Sector Statistics report for the second quarter of the FY 2018/2019 has been out for some time now. It includes several...
AliExpress Integrates M-PESA Payments for Kenya Customers
AliExpress is a popular Chinese e-commerce platform that rivals the likes of Amazon, but for the Asian market and to a larger extent, Africa...
Masoko to Leverage Mpesa Agency Network for Ecommerce Deliveries
The e-commerce space is getting the attention and competition it deserves for the benefit of the Kenyan consumer. Masoko, whose entry into the online...
NSSF Partners with Safaricom’s M-PESA to Enable Seamless Remittances
Members of the National Social Security Fund (NSSF) will now be able to remit their contributions via Safaricom’s mobile money product, M-PESA. This development...
The Unforeseen Consequences of Safaricom’s Overdraft Facility Fuliza
A couple of weeks ago, telco Safaricom released an overdraft facility referred to as Fuliza. Owing to the carrier’s vast reach and robust marketing...
M-PESA Surpasses Safaricom as East Africa’s Strongest Superbrand
Market research firm Kantar TNS has released its survey report for superbrands for 2019/2020. The brief analysis paints interesting trends in Kenya’s consumer space...
Deep Dive into the Revamped KCB M-Pesa Facility
Digital mobile lending in Kenya is a space that is ever growing, whether the motivation is to push for financial inclusion or to simply...
Airtel, Telkom Kenya Voice Traffic Up as Mobile Money Subscriptions Approach 30 Million
The Communications Authority of Kenya’s sector statistics report for the first quarter of 2018/2019 was released earlier today. Among the most interesting aspects of...
Government to Launch New Mobile Money Product, Admits Poor Uptake of Interoperability
On December 8, Safaricom’s M-PESA services were subject to an outage that lasted for a couple of hours. The loss of service for the...
M-PESA is Down… Again
As some of you may have noticed, M-PESA is down again. Issues were first noticed on Saturday evening, and after a few hours, services...
Safaricom Moves to Improve Lipa Na M-Pesa Payments in Supermarkets
One of the biggest hurdles Safaricom has struggled to overcome has been with the Lipa Na M-Pesa process, especially at supermarkets. Aside from requiring...
All You Need to Know About M-Pesa Global and Transaction Charges
M-Pesa is one of Kenya's biggest achievements and a success story of how the service revolutionized money transfer and financial inclusion. In an effort...
