Tag: Safaricom

Home Fibre

Safaricom Brings Affiliate Marketing to Airtime and Home Fiber Product

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Safaricom has a variety of products, and it continues to augment that portfolio with additional services to make those offerings as attractive and competitive...
safaricom mpesa upgrade

Safaricom Digitizes Short-Term PayBill Application with Self-Help Portal

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M-PESA is a key moneymaker for telco Safaricom. The mobile operator has, over time, added key innovations on top of what the financial product...
CA Kenya

Telkom and Airtel Now Command Half the Number of Safaricom’s Mobile Subscriptions

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  The Communications Authority of Kenya (CA) has released the second quarter sector statistics for the financial year 2018/2019, that is from October to December...
fiber opticl cable

Fiber Optic Subscriptions Up 12%, Safaricom Closing in on Wananchi Group

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The Communications Authority of Kenya has released their latest Sector Statistics Report for Q2 2018-2019 and it has some interesting insights about the telecommunications sector. One of...
Dennis Karere

Safaricom Welcomes 30th Millionth Subscriber, Lauds Fuliza and Ali Express Growth

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While the telco business in Kenya is very competitive between the second and third largest operators (Airtel and Telkom Kenya), Safaricom has mostly maintained...

Safaricom Discontinues Flex Bundles, Advantage Plus in Favour of All in One Bundles

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Safaricom will discontinue their FLEX bundles and Advantage Plus bundles which were additional bundle options for Safaricom customers. The FLEX bundles were introduced almost two years ago where customers...
safaricom new pricing voice data sms

Safaricom Adds SMS to All in One Bundle to Make it Compete

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A couple of weeks ago, Safaricom launched All in One Bundle that promised to offer flexibility. Initially, the product included data and voice (you...
Masoko

Masoko to Leverage Mpesa Agency Network for Ecommerce Deliveries

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The e-commerce space is getting the attention and competition it deserves for the benefit of the Kenyan consumer. Masoko, whose entry into the online...
safaricom free facebook

Facebook Will Share User Info With Safaricom For ‘Free Facebook’

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You cannot the refute the fact that Facebook is one of the biggest social networks in Kenya. Millions of Kenyans use the 15 year...

NSSF Partners with Safaricom’s M-PESA to Enable Seamless Remittances

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Members of the National Social Security Fund (NSSF) will now be able to remit their contributions via Safaricom’s mobile money product, M-PESA. This development...
Fuliza

Fuliza Set to Net Safaricom, CBA and KCB Group KES 21 Billion in Revenues in One Year

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While some of us may have received Safaricom’s overdraft facility Fuliza in bad light, the product, which for the most part is very handy, is...
Thibaud Rerolle, CTO, Safaricom

Safaricom Launches 400G Network Link to Accommodate More Mobile Data and Fibre Capacity

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Telco Safaricom has announced the deployment of a 400G network link at the Mobile World Congress show in Barcelona, Spain. The launch makes it...

The Unforeseen Consequences of Safaricom’s Overdraft Facility Fuliza

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A couple of weeks ago, telco Safaricom released an overdraft facility referred to as Fuliza. Owing to the carrier’s vast reach and robust marketing...
Shukrani Kochokocho

Safaricom Launches Shukrani Kochokocho Promo with Cash, Airtime Rewards Worth KES 0.32 Billion

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Safaricom has launched a promotion dubbed Shukrani Kochokocho (loosely translates to many thanks) that will see customers win airtime and cash prizes to the...

Latest mySafaricom Update Allows Customers to Initiate M-PESA Reversals from the App

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From time to time, telco Safaricom's utility app mySafaricom is updated with new features as the tool grows to one of the must-have apps...
Rose Ogega

Safaricom Supplements Board with an Independent Non-Executive Director

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Kenya’s top mobile carrier Safaricom has replenished its Board after appointing Rose Ogega as a member of the committee. The development was arrived at...
African Apps Market

Safaricom’s All In One Monthly Bundles Versus Ordinary Monthly Bundles Versus Platinum: Which Plan to Go For

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At the moment, there is no shortage of data plans from Kenya's mobile operators. All of them have their strong suits and setbacks, which...
Voice calling

Safaricom Announces All in One Monthly Bundles with Ample Voice and Data Resources

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Kenya’s top telecoms operator Safaricom has not released a new data or voice product for some time now, and we are glad to announce...
Safer Internet Day

Safaricom, Google Push for Increased Vigilance on the Web on 2019’s Safer Internet Day

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Safaricom Today, telco Safaricom hosted the Safer Internet Day (SID) fair, which is an annual program and that raises awareness of the challenges and opportunities...
Sylvia Mulinge, Chief Customer Officer, Safaricom, as she holds Safaricom award during Superbrands Tribute Awards 2018

M-PESA Surpasses Safaricom as East Africa’s Strongest Superbrand

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Market research firm Kantar TNS has released its survey report for superbrands for 2019/2020. The brief analysis paints interesting trends in Kenya’s consumer space...
safaricom new pricing voice data sms

Safaricom VoLTE Still Far Off, Claims to Have Addressed Home Fibre Issues

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Yesterday, telco Safaricom hosted a couple of media personalities to apprise them of the progress the carrier has made in terms of digital transformation,...
Safaricom Home Fibre

Safaricom’s Home Fibre App Subtly Explains Plan Offerings, Read Them

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I have had my fair share of issues with Safaricom’s Home Fibre product for some time now. This post, however, is not based on...
Bob Collymore

Safaricom’s Newest Product is a Cybersecurity Solution for Enterprise Customers

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Safaricom has announced its venture into the cybersecurity space with a new product. The telco, which is known for its carrier services and mobile...
Fuliza M-Pesa

Safaricom’s Fuliza Overdraft Facility Issues KES 1.5 Billion Days After Launch

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Safaricom’s overdraft facility Fuliza was announced in late 2018 and went live a few days ago. The product has proved its popularity, both from...

Safaricom Brings Back Fuliza on MySafaricom App

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MySafaricom app has become the one stop shop to access Safaricom services and frankly, it is quite convenient. You can access services ranging from...
Fuliza M-Pesa

How to Use Fuliza, Safaricom’s Overdraft Facility; Service Fees and Repayment Process

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During the announcement of Safaricom’s Half Year results in November 2018, Safaricom made a series of announcements, including the launch of an overdraft...
Fuliza M-Pesa

Fuliza, Safaricom’s M-Pesa Loan Facility Goes Live After CBK Approval

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At the beginning of the month, Safaricom announced Fuliza, an overdraft facility on M-Pesa that would give M-Pesa customers access to an overdraw on their account...
Safaricom Home Fibre

Safaricom Home Fibre Launches in Nyeri, Reserves 4K Streaming for Platinum Subscribers

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Nyeri Launch One of Safaricom’s popular products is Home Fibre. It was launched more than two years ago and has since covered an extensive...
Tesla 6.3

TESLA Launches Smartphones at Safaricom and Masoko

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TESLA smartphones are now available at Safaricom retail shops and its e-commerce platform, Masoko. The manufacturer, which has been in the Kenyan market for a...
KCB M-Pesa

Deep Dive into the Revamped KCB M-Pesa Facility

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Digital mobile lending in Kenya is a space that is ever growing, whether the motivation is to push for financial inclusion or to simply...
Phone

Telkom Kenya Mobile Subscriptions Grow as CA Reports 100 Percent Mobile Penetration

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Kenya has joined the likes of Japan, Finland and Sweden, among other developed countries across the globe with more than 100 percent in mobile...
Spam calls

Safaricom Adjusts Call Rates to 1 Bob Across All Networks Via New Bundle

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Safaricom has announced a new limited bundle that further cuts this call rate to only 1 shilling per minute. "Being on Kenya’s strongest network...
Safaricom Home

Safaricom Home Fibre App Update Adds Session Management, Breaks Functionality in the Process

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Safaricom's Home Fibre app is still in beta. The telco, through its social media channels, is still encouraging people to download the app that...
Mpesa Agency

M-PESA is Down… Again

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As some of you may have noticed, M-PESA is down again. Issues were first noticed on Saturday evening, and after a few hours, services...
MPESA

Recent M-PESA Outage a Rude Reminder for Authorities to Review Telco Competition

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  While key players in multiple industries have participated in a series of discussions in recent months about the alleged dominance of several products and...

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