Airtel Uganda has followed Airtel Kenya in rolling out eSims. eSIM stands for Embedded SIM, which is a small, programmable chip that is embedded directly into a device such as a smartphone or tablet.
eSIM technology allows as many as five virtual SIM cards to be stored on one e-SIM at a time. Going SIM-less also avoids frequent complaints of damage or loss of the cards.
Airtel Uganda Managing Director (MD), Manoj Murali went on to note the convenience of using an eSIM saying that because it is an embedded SIM solution, it provides convenience and flexibility to customers who own devices (phones) with such capability.
The MD stated: “Instead of a physical and removable SIM, an eSIM consists of software installed onto an Embedded Universal Integrated Circuit Card (eUICC) chip permanently attached to your phone”.
He was quick to add that the technology is environmental friendly. “Most importantly the eSIM is environmentally friendly. We are committed to reducing eWaste from our operations as part of our environmental stewardship.”
How to switch to eSIM
Airtel Uganda customers who have compatible devices may now walk into an Airtel Shop and they will be assisted to make the switch.
Customers who wish to switch their current physical SIM cards to eSIMs will need a compatible device.
By dialing *#06# they will obtain the required QR code.
They also will need a valid National ID. At the Airtel shop, the customers will be guided through a SIM Swap process by Airtel service personnel.
Airtel Uganda is the first telecom company in Uganda to launch eSIMs. eSIMSs are quite useful for those who travel often or need separate phone numbers for personal and business use.