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DCI resume Police Clearance Certificate issuance

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Resumption Of Police Clearance Certificate Issuance After System Upgrade

Sakwa K by Sakwa K
September 10, 2025
in News
Reading Time: 2 mins read
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DCI resume Police Clearance Certificate issuance

The Directorate of Criminal Investigations (DCI) has announced the resumption of police clearance certificate services. In a statement, the DCI said: “The processing of Police Clearance Certificates at DCI Headquarters has been fully restored after a duration of system upgrade.”.

According to the DCI, an attempt to clear an existing backlog of applications had resulted in temporary system hitches. Thus, the DCI was forced to manually process applications. However, manual processing was offered only for specific cases.

This meant that for the majority of Kenyans, access to the certificates had been halted. Going forward, the DCI promises to expedite its services after bringing the system back online.

In the long-term, the department is planning to move from the current Automated Palm and Fingerprint Identification System (APFIS) to a Multi-Biometric Identification System (MBIS) for efficient service delivery.

No Need to Book Fingerprinting Date for Police Clearance Certificate

Additionally, it is now no longer required to set a specific date to have your fingerprints taken. Previously, applicants had to book a date via the e-citizen portal. However, applicants still have to select which DCI fingerprinting station they prefer.

In the past, the DCI issued a Certificate of Good Conduct to Kenyans. This has since been replaced by the Police Clearance Certificate (PCC). The main difference is that applicants with criminal records were not issued with the Certificate of Good Conduct. On the contrary, the PCC is issued to all applicants.

The PCC is applied for online. You do not need to make a physical appearance at any of your Huduma or Police Stations because the documents can be processed via the E-Citizen. To understand how to apply for a Police Clearance Certificate online, you, can follow these steps.

Tags: DCINational Police Service Commission
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Sakwa K

Sakwa K

My Bio is in my written articles. Talk to me: [email protected]

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