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Safaricom and Airtel Could Be Headed for Unified Roaming Across Africa

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Safaricom and Airtel Could Be Headed for Unified Roaming Across Africa

Kevin Ngugi by Kevin Ngugi
April 29, 2026
in News
Reading Time: 4 mins read
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Roaming

At a closed-door leadership session at the Connected Africa Summit in Nairobi, something quietly changed in how African policymakers are thinking about the continent’s digital future.

For years, the conversation has been about harmonizing policy where governments have worked to align data protection laws, licensing regimes, and digital trade frameworks under initiatives like the African Continental Free Trade Area.

The idea has always been to make it easier for businesses and people to operate across borders.

In this session, however, the conversation moved a step further, focusing on pricing. If Africa is serious about becoming one digital market, can telecom companies continue to price services differently in every country?

The implication is that the next phase of Africa’s digital integration may come down to how much it costs to connect across borders.

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The idea of a “one network for Africa” came up repeatedly during the discussions. On the surface, the idea sounds simple enough, where there is seamless connectivity across countries and no friction when people, goods, or data move from one market to another.

The reality on the ground, however, is far messier. A network cannot be truly seamless if the cost of using it spikes the moment you cross a border. Crossing a border should not mean paying a penalty for it.

That is where telecom operators come in. Telcos like Safaricom and Airtel operate across multiple African markets, yet their pricing structures remain largely localized and country-specific.

Roaming charges, data bundles, and voice tariffs are set based on national regulations, taxes, and commercial strategies. Now, there’s a growing discomfort with that model.

Ministers pointed to a familiar frustration, linking it to the disharmonized model that it is often cheaper to import devices from outside Africa than to move them across African borders. The same distortions apply to connectivity.

Data and voice services become more expensive simply because they cross into another jurisdiction. For a continent trying to build a single market, that contradiction is becoming harder to ignore.

Concerns about overtaxation kept surfacing, and so did the cost of spectrum, the radio frequencies that carry mobile signals. In some African countries, spectrum costs rival or exceed what more developed markets pay, and those costs do not stay with the telecoms. They get passed down to consumers, shaping how services are priced, roaming included.

From the private sector side, the message was equally clear, though framed differently. Operators acknowledged that they are key enablers of connectivity, but they also made it clear that current policy environments can slow down investment.

High taxes, expensive spectrum, and fragmented regulations make it harder to expand networks or bring prices down. The operators who raised these concerns were also hinting at something else: fix those underlying problems, and there is real room to rethink how services are priced and delivered across borders.

That is where the conversation gets interesting. In the European Union, roaming charges were once a serious barrier to cross-border communication, until regulators stepped in and pushed for a unified framework.

Today, users can travel across EU countries and use their mobile services as if they were at home.

Africa is not there yet, and the dynamics are widely different here. The markets are more diverse, the infrastructure gaps are wider, and the regulatory environments are less uniform. The discussions at the summit, however, suggest that the idea is no longer out of reach.

Instead of asking whether policies can be harmonized, policymakers are starting to ask whether the user experience itself can be standardized.

Can someone travel across different African cities and use their phone without worrying about extra charges or complicated bundles?

For consumers and businesses, it could mean lower costs and fewer barriers to operating across borders. For governments, it moves the vision of a truly integrated digital economy from paper to reality.

The picture for the telcos is a bit more complicated. Pricing is not just a number they pick randomly; it reflects the cost of running a network, the level of competition in a market, how much investment a country requires, and the broader dynamics that differ from one territory to the next.

Asking operators to move toward a unified pricing framework means asking them to give up some of that flexibility, and not every operator is eager to do that.

That is why the idea remains sensitive. No one in the room explicitly called for price controls or a mandated roaming framework, but the direction of travel was clear.

If Africa wants to function as a single digital market, then the current model of fragmented pricing may not hold.

There is also a practical dimension to consider that not all countries are starting from the same place. Some have relatively advanced digital infrastructure, while others are still working to expand basic connectivity. Any move toward harmonization would need to account for these differences.

For now, the idea remains a possibility, but it is one that is gaining traction, and if the discussions in Nairobi are anything to go by, Africa’s next big digital shift may not be about laying more cables or building more data centers.

It may be about making sure that when those networks are in place, they work as one.

Tags: AirtelConnected AfricaRoamingSafaricom
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Kevin Ngugi

Kevin Ngugi

A serial online rambler with an eye for spotting trends and the stories behind the headlines. Just give him enough coffee and a fully charged phone. Contact him on mail via: [email protected]

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