Very recently Safaricom lost one of the very important individuals at the top, Nzioka Waita who went on to become the Secretary of Service delivery. Nzioka was Director of Corporate Affairs, a position he got to after growing from within. Safaricom has announced his replacement, another legal mind who has also grown from within.
Stephen Chege has been in Safaricom from 2006 where he joined as in-house counsel where he went on to become Senior Manager Group Policy and Market Regulation in 2008 and thereafter in 2011 became the Head of Regulatory and Public Policy where he was before the appointment as Director of Corporate Affairs.
Safaricom on the same breath appointed Marie-Anne Kinyanjui as the head of department for Corporate Communications, a position that had been vacant for some time. Marie-Anne will be reporting to Stephen Chege. She has been the Senior Manager of PR and Communications for the last 7 months and she joined from IBM where she was the External Relations Specialist for Growth Markets Unit.
Safaricom has recently seen the change of personnel in the production teams over at the Internet and Mobile department that saw the company drop whole project teams, some resigning while Nzioka was the most recent exit who left for a government job. These two will be quite key in managing the company brand reputation and communication.