In early 2018, Safaricom introduced Platinum, a product that focused on people on the go and professionals who needed peace of mind, in that they could reach out to friends and family without worrying about depleting their units.
It came in two packages: Basic and Plus. The latter is equipped with additional units (data, voice, and SMS).
Other perks include access to business class lounges at major airports, as well as discounts at EatOut, Shell, and Ticketsasa.
The product was probably preferred by the business community because it also offered international minutes.
Not that these features are less significant – but it would appear that Platinum has not been doing good.
Customers who are renewing their subscriptions are being told that Platinum will not be available as of August 30.
Kwaheri Safaricom Platinum plan. Kuna All in One bundle https://t.co/W4G2olDYN0 pic.twitter.com/d0sPJhIaHA
— Stephen Musyoka (@smusyoka) July 27, 2020
Haiya, so it's a wrap for platinum plans after August? So what is the best plan to be on?
— Social Experiment (@MediaMK) July 27, 2020
In place, customers are being told to buy All In One bundle that we have since covered.
Our guess is that the product is not as appealing anymore, bearing in mind that the carrier has launched better and competitive offerings. Perhaps the best of them all is the bundle that does not expire – both for voice, SMS and data.
To this end, you should be looking for a new home because Platinum is going.
You might want to check out the aforementioned bundles that do not expire, All In One Bundle – as well as the revamped Post Pay.
Here are articles that shed more light into them:
- Safaricom’s All In One Monthly Bundle Versus Ordinary Monthly Bundles Versus Platinum: Which Plan to Go For
- Safaricom Announces All in One Monthly Bundle with Ample Voice and Data Resources
- Safaricom PostPay Revamped With Lots of Data, Starts at Kes 1000
- Safaricom Introduces Data and Calling Bundles that Don’t Expire